Lola's - Lola's Selfridges Birmingham Reviews 

Excellent cakes as always. Easy to book cake on-line and collect a few days later.

I had my favourite red velvet cake for my birthday and it was so delicious. I usually get the cupcakes which are a 10/10 and sometimes when you have a larger version, it’s not quite the same but this was very moist and delicious. It was slightly sweeter due to the extra layers but was still amazing. The staff member was so lovely, personable and professional and made us feel very welcome. Will always go to Lola’s for our cakes!

Great taste as usual delivered when said in very secure packaging- My daughter loved her cake it is one of her Favourites chocolate and Rasberry 😋

I was advised by the staff selfridges in Bham that the pistachio cake was new and delicious. Taking their advice on board a ordered the cake for my daughters 30th. The cake was amazing the texture, no over powering ingredients which complimented the chocolate and kunafa and decorations. The wording on the cake accurate with beautiful writing.

10/10 customer service

over all experience was good but your sale team need to be more interactive and give proper instruction - When I called to place an order the person the phone would just not listen and keep saying oh ordder online and it will come on so and so date with out listening to my query of selecting a particular date and how to go about it - I figured it out eventually but had to come to the store in person . Even inperson when I asked that I require to order " mango yazu cake medium " the sale person kept saying oh we only do small and they come in daily in the shop and can only get this size . I agin repeated myself that I don't need it right now I nee d to place an order and I ha d to go on line and show her that actually you do have medium size option in this cake online . she then proceeded to take my order - did not give me a recipt when I asked she said it ok and did not say you have to bring "order no "to pick up said just come on the d ate and it will be ready - I was busy on the day and had to send my partner to pick up and when he went to the shop he was told oh where the order no - I had to then look into my email and forward it to him so he could pick it up - I think your customer service needs to improve specially communication

The staff was friendly and professional

We’ve used Lola’s cakes several times now and absolutely smash it everytime. They really are amazing.
There service is incredible, polite and courteous
Thank you and keep up the good work

Been a loyal customer with lolas for a few years now.
They are friendly and very helpful if any issues arise with cake or order.
Wouldn't go anywhere else for our birthday cakes or even our everyday treats. Best cakes by far.

delicious! Well packed and perfectly formed, delightful cake for a small family celebration.

Very great cake loved the cake

Ordering was super easy delivered to store easily accessible. Cherry 🍒 on top, cake was scrumptious every body loved.

Excellent service and product. Would recommend

Excellent service, friendly and helpful people & I so love Lola’s cakes, it’s always my treat for my birthday & and I try out different cakes and cupcakes. Your strawberry cake simply made my birthday.

Great experience, we are old guests from Lola’s. Always good!!!

Beautiful cakes, tasty, full of flavours, the cream is on next level

Lola cakes are very enjoyable and taste delicious. I’ve been going to Lola’s for my children’s cakes for a few years now they’re always great. Staff are nice. Company need to introduce the seasonal cakes again especially the strawberry shortcake.

Ordered 2 cakes. Victoria sponge cake and another one vegan.
They were delicious. Slightly sweeter than our taste.