London Diamonds Official Reviews 

377
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

You will not regret getting your jewellery designed by London Diamonds! My ring is absolutely stunning and the sparkle on the diamond is way beyond what I could have imagined and the images cannot do... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing start to finish. I’d been following and in touch with London Diamonds for over 3 years and when the time finally came, I knew my partner had to use them. He says the process was seamless, simp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I knew as soon as I came across London Diamonds on instagram many years ago that I wanted my engagement ring to be from these guys. The service they provide is amazing, I finally got my LD ring and it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

James and the team demonstrated nothing but excellence throughout the process of designing my fiancée’s engagement ring. James walked us through the process and showed us a huge number stones with di... Toon meer

Bedrijfsgegevens

  1. Juwelier
  2. Diamanthandelaar
  3. Sieradenontwerper
  4. Sieradengraveur
  5. Sieradenfabrikant
  6. Sieradenwinkel

Over London Diamonds Official

Geschreven door het bedrijf

Bespoke ring Quote Engagement Ring Collections Wedding & Eternity Rings Why Choose Us?

London Diamonds Official is now on Trustpilot!

Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)

London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.

The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.

London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.

In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.

We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.

We pride ourselves on being transparent and there is never any pressure or rush to commit.

We’ll be ready when you are to make your perfect bespoke diamond engagement ring.

The Perfect Engagement Ring. Without the Hassle.

Geschreven door het bedrijf

No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
Just beautiful rings and the most responsive service you've ever received.

The LD Lifetime Warranty

No charges for resizing, servicing or repairs. Ever

We NEVER charge for repairs or tiny missing diamonds.

Other jewellers said we were crazy to offer this back in 2017.

Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.

90% of damaged rings are from being squashed in a door or being worn at the gym.

If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!

If your ring is not salvageable, we'll build you a new setting for what it costs us.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

377 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(377)

96 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 3 van de 5 sterren

An engagement ring i’m scared to wear.

My partner proposed to me with a ring from here, and within 10 months the diamond had fallen out.

Thankfully I noticed and found it, but the whole experience has really knocked my confidence in wearing it. Instead of being my engagement ring that I wear every day, I now feel worried about putting it on in case the same thing happens again.

It’s actually got to the point where I haven’t even sent it back to be fixed yet, because I’m still unsure about wearing it again afterwards. That’s upsetting when it’s something that means so much to you.

It’s just a really sad situation, because something that should feel special and happy now comes with worry.

12 juni 2026
Review zonder uitnodiging
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Antwoord van London Diamonds Official

We’re genuinely sorry to read this Laura.

Whilst it’s very uncommon, any engagement ring can occasionally require maintenance as it’s worn every day and naturally subjected to knocks and impacts over time. That said, we completely understand how unsettling it must have been to discover your diamond had come loose, and we’re very glad you were able to find it.

We never want anyone to feel anxious about wearing their engagement ring.

That’s exactly why every London Diamonds ring is covered by our lifetime warranty, which includes free repairs, maintenance and regular inspections to help keep it in perfect condition for years to come.

Please do get in touch with us so we can arrange for your ring to be returned. We’ll thoroughly inspect it, carry out any necessary work and make sure you can wear it with confidence again. We want your engagement ring to be a source of happiness, not worry, and we’ll do everything we can do to make that happen.

Beoordeeld met 5 van de 5 sterren

You will not regret getting your jewellery from London Diamonds!!!

You will not regret getting your jewellery designed by London Diamonds! My ring is absolutely stunning and the sparkle on the diamond is way beyond what I could have imagined and the images cannot do this ring justice! I created it bespoke with custom clasps, hidden halo, I personally chose the diamond and birthstones in the band as an extra touch! James is knowledgable, approachable and I never felt pushed for an answer or sale!
This is my third ring with London diamonds (engagement, wedding band and upgraded ring) and I will definitely be back for more in the future! Thank you @londondiamonds

3 juli 2026
Review zonder uitnodiging
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Antwoord van London Diamonds Official

Thank you so much Karly - enjoy your ring and sparkle :)

Beoordeeld met 5 van de 5 sterren

Amazing start to finish

Amazing start to finish. I’d been following and in touch with London Diamonds for over 3 years and when the time finally came, I knew my partner had to use them. He says the process was seamless, simple and full of knowledge to help with his decision. We got engaged this week and WOW the ring is everything I’ve dreamed of. You cannot beat the quality and customer service of these guys… we can’t wait to eventually order our wedding bands with them. Best in the bizz.

1 juli 2026
Review zonder uitnodiging
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Antwoord van London Diamonds Official

And what a ring it was Millie! Thank you so much

Beoordeeld met 5 van de 5 sterren

Amazing service and communication

Amazing service and communication. The diamonds are beautiful and come beautifully packaged. Every purchase feels special. Highly recommended.

1 juli 2026
Review zonder uitnodiging
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Antwoord van London Diamonds Official

Thank you so much Amanda :)

Beoordeeld met 5 van de 5 sterren

I knew as soon as I came across London…

I knew as soon as I came across London Diamonds on instagram many years ago that I wanted my engagement ring to be from these guys. The service they provide is amazing, I finally got my LD ring and it’s even more beautiful than I could imagine!

15 juni 2026
Review zonder uitnodiging
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Antwoord van London Diamonds Official

Thank you Shannon, really appreciate you taking the time. Enjoy your ring (we know you will:)

Beoordeeld met 5 van de 5 sterren

My fiancé loves the ring

My fiancé loves the ring. I got the size completely wrong, but London Diamonds were excellent from start to finish, and are adjusting it for us for free. Could not recommend more! Thanks guys

15 juni 2026
Review zonder uitnodiging
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Antwoord van London Diamonds Official

Thank you John and never a problem to adjust the size. Enjoy it!

Beoordeeld met 5 van de 5 sterren

5-star service from start to finish

⭐⭐⭐⭐⭐

My now-fiancé was understandably a little nervous about ordering my engagement ring, but James at London Diamonds completely put his mind at ease. He explained everything in incredible detail, answered all of his questions, and the communication throughout was fantastic.

They went above and beyond to ensure the ring was delivered on a day when I was at work, and the package was fully insured and trackable for complete peace of mind.

The ring itself is absolutely beautiful and everything I could have hoped for. The lifetime guarantee and complimentary cleaning services are also a wonderful bonus.

Thank you so much to everyone at London Diamonds for making such a special moment perfect for us. We couldn’t be happier! 💍🤍

15 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I found London Diamonds to be professional, friendly, and incredibly easy to work with from start to finish. Every part of the process was handled brilliantly, from ring sizing and choosing the style to selecting the stone size and clarity. Everything was explained clearly, and at no point did I feel pressured into buying anything.

The value for money for what I received is, in my opinion, second to none. The quality of the ring and the overall service exceeded my expectations, making the entire experience a genuine five-star one.

A special mention must go to James, who I dealt with throughout the process. He has been an absolute pleasure to deal with from day one—knowledgeable, patient, professional, and always happy to help. Nothing ever felt like too much trouble, and he made the whole experience enjoyable and stress-free.

What really stood out was the aftercare. I needed the ring resized after purchase, and the service was just as good as it was on day one. There was no sense that the sale was over and support had ended – they were helpful, responsive, and professional throughout.

I honestly wouldn’t shop anywhere else for jewellery now. We will definitely be returning to London Diamonds for our wedding bands and any future jewellery purchases.

A huge thank you to James and the whole team. Highly recommended.

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Seamless and Authentic

Buying an engagement ring is (hopefully) the first time for everyone. LDO make a process that can be daunting, nervy, and difficult as stress free and as simple as possible.

I got in touch with James and within a few days we have put together a beautiful bespoke ring which my partner absolutely loves.

I had a fairly small turn around time but that was not an issue for the team. The ring was ready and I collected in person within about 5 weeks. James explained what they had made in expert detail and I left knowing that the ring that would sit on my partners hand was not only beautifully made, but also had full protection if anything were to happen to it in the future.

I cannot recommend these guys enough. Maggie, James, and the rest of the team have a seamless, authentic, and trustworthy business going.

Thank you LDO!!!

8 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I cannot recommend London Diamonds…

I cannot recommend London Diamonds highly enough.

From the very beginning, James was incredibly patient, knowledgeable, and supportive throughout the entire design process. He took the time to understand exactly what I wanted while offering his expert guidance.

When I collected my ring, I was honestly close to tears. It is absolutely perfect, exactly as I had envisioned it, and even more beautiful in person. The craftsmanship is exceptional, and the attention to detail is outstanding.

If you’re looking for a truly special piece of jewellery, I wouldn’t hesitate to recommend James and the team at London Diamonds.

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent experience all round. …

James and the team demonstrated nothing but excellence throughout the process of designing my fiancée’s engagement ring. James walked us through the process and showed us a huge number stones with different cuts and sizes before we settled on the one that was right for us. The whole process was seamless and, after we made a couple of last minute tweaks, the ring is simply perfect.
I would wholeheartedly recommend them.

26 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My fiancé bought my engagement ring…

My fiancé bought my engagement ring from London diamonds, and it’s absolutely stunning. I’m always getting so many compliments on how lovely my engagement ring is and how sparkly the diamond is. I have received my wedding band to compliment my lovely engagement ring. The process was so simple and easy and the team were so helpful.

19 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My boyfriend got the ring from London…

My boyfriend got the ring from London diamonds and all I can say is it’s beautiful! He was very unsure about the process but they helped guide him through. They gave clear advice, were happy to make changes if needed and were very transparent from beginning to end! Thank you so much

21 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thanks so much James for the brilliant…

Thanks so much James for the brilliant customer service (as always) and for the speedy delivery of the rings and even the box! Honestly so glad to have gotten use - defos the best company out there as you guys genuinely care about your customers! Can’t wait to buy another ring/band from you guys in the future!

15 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super Service and even better Ring!

James was so helpful and got back to me straight away when I had any questions. Was such an easy process, helping my dad order a ring for my mum. The ring itself is unbelievable! So beautiful! I’m tempted to get one for myself lol
Thank you LD, will definitely be using you again 🙂♥️

12 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Stunning service for a stunning ring

London diamonds service is absolutely next level. Super friendly and informative communication from James on the socials/whatsapp. I’ve also just had my stunning engagement ring resized under its life time warranty , which was not only efficient but it’s come back cleaned and like new again!

14 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I can not be happier with the whole…

I can not be happier with the whole service from start to finish from London diamonds.
The communication, advise, numerous questions asked and answered with re assurance and amazing customer service.
Everything made me feel very secure and trusting in ordering from here.
The ring was delivered within 2-3 weeks . It was shipped with tracking and arrived perfectly.
The quality of the ring itself is mesmerising, along with the lifetime guarantee for cleaning and servicing.
I can honestly say I would never order a diamond from anywhere else. Amazing experience . Thank you for being part in an amazing moment and memory.
All my thanks
Dan .

9 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 star service - stunning ring

James was professional informative and really helpful. I went in the beginning looking for advice and James wasn’t pushing for a sale just helped me understand what I should look out for which is why we went with London Diamonds. Cannot explain how much I appreciated his advice and the ring is more than what I could have expected. Quality of the stone and ring in general is amazing and the process was easy and simple and James was very responsive to any questions. Thank you for making what is a stressful process seem very easy.

3 mei 2026
Review zonder uitnodiging

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