It was quick and easy to book an electrician's visit with the friendly staff at London Electrical Solutions. The electrician visited the following day and fixed the problem. I would recommend the firm... Toon meer
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Lees wat reviewers zeggen
Excellent professional service received installing new integrated fridge freezer and removing and disposing of the same. Applying new air vents with no disruption . Cannot fault, pleasant polite wo... Toon meer
Bedrijf heeft geantwoord
Fabulous service! From the estimate for the work to the booking to the electrician arriving on time, clean working as they proceeded with the job to additional information they shared regarding the... Toon meer
I have worked in the estate agency industry for over 15 years and have worked with a lot of different contractors during that time. I have been working with London Electrical Solutions for aro... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Elektrotechnisch installatiebedrijf
- ook in
- Brandalarm leverancier
- Elektricien
- Elektrotechnisch ingenieur
- Laadstation voor elektrische voertuigen
- Lichtaannemer
Geschreven door het bedrijf
About London Electrical Solutions Ltd London Electrical Solutions Ltd is an established and experienced electrical contracting company providing professional electrical services throughout Central, South East and Greater London. We work with a wide range of customers, including homeowners, landlords, letting agents, property management companies, block managers and commercial organisations, providing everything from small electrical repairs and fault finding through to complete installations, electrical upgrades and ongoing planned and reactive maintenance. We pride ourselves on delivering high standards of workmanship, excellent customer service, clear communication and honest, straightforward advice. We believe our customers should understand what work is required, why it is needed and what to expect. Wherever possible, we provide clear recommendations and transparent pricing so there are no unnecessary surprises. Our electricians are experienced, professionally qualified and supported by our office and technical teams. London Electrical Solutions Ltd is an NICEIC Approved Contractor, providing our customers with additional confidence that electrical work is undertaken professionally and in accordance with applicable industry standards. Domestic Electrical Services We provide a comprehensive range of domestic electrical services, including Electrical Installation Condition Reports (EICRs), consumer unit replacements and upgrades, electrical fault finding, additional sockets and power points, indoor and outdoor lighting, LED lighting, complete and partial rewires, smoke and heat alarm systems, landlord electrical safety works, electric heating controls, security lighting, CCTV and general electrical repairs and maintenance. Whether you require a single electrical repair or are planning a larger electrical installation, our team can assess your requirements and provide practical advice on the most appropriate solution. Commercial & Property Electrical Services We also provide extensive commercial and property maintenance services, including planned and reactive electrical maintenance, lighting and power installations, LED lighting upgrades, emergency lighting, distribution board upgrades, periodic electrical inspections and testing, fault finding, remedial works, CCTV, landlord and property compliance works and electrical installation projects. Our team regularly works within residential properties, communal areas, managed blocks, offices and commercial premises, allowing us to understand the importance of coordinating access, communicating with occupants and minimising disruption while works are being completed. A Service You Can Rely On Customer satisfaction is extremely important to us. We aim to build long-term relationships with our customers by providing a dependable service from the initial enquiry through to completion. We understand that inviting a tradesperson into your home, property or business requires trust. That's why we focus not only on the quality of our electrical work, but also on professionalism, communication, punctuality, respect for your property and leaving the working area clean and tidy. From a faulty socket or lighting problem to an EICR, consumer unit upgrade or complete electrical installation, London Electrical Solutions Ltd is here to help. Professional electrical solutions. Clear advice. Quality workmanship. Service you can rely on.
Contactgegevens
Unit 15 Greenwich Business Centre Park 53 Norman road , SE10 9QF , London, Verenigd Koninkrijk
- 0203 3971 522
- info@londonelectricalsolutions.com
- londonelectricalsolutions.com
4,5
Uitstekend
53 reviews
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Brilliant Electricians
Professional, tidy, courteous and high quality workmanship. Highly recommended
30 maart 2023
Antwoord van London Electrical Solutions Ltd
Thank you very much for taking the time to leave us such a great review and for recommending London Electrical Solutions.
We’re delighted to hear that you found our electricians to be professional, tidy and courteous, and most importantly, that you were pleased with the quality of the workmanship.
Maintaining high standards while treating our customers and their properties with care and respect is extremely important to us, so feedback like this is always greatly appreciated.
We’ll be sure to pass your kind comments on to the team.
Thank you again for choosing and recommending London Electrical Solutions. We look forward to helping you again in the future.
Best wishes,
Very happy with the work done
Very happy with the work done. Neat and tidy. Professional and pleasant to do business with. I would highly recommend them.
24 maart 2023
Antwoord van London Electrical Solutions Ltd
Thank you very much for taking the time to leave us such a lovely review and for recommending London Electrical Solutions.
We’re delighted to hear that you were very happy with the work completed and that you found our team professional and pleasant to deal with.
Keeping our work neat and tidy and treating our customers’ homes and properties with care and respect is extremely important to us, so it’s great to see this recognised in your feedback.
We’ll make sure your kind comments are passed on to the team.
Thank you again for choosing London Electrical Solutions and for your recommendation. We really appreciate your support and look forward to helping you again in the future.
Best wishes,
Promised so much but left me to resolve the issues when they supplied an inferior product.
Very disappointed with this company despite being recommended by a neighbour in my apartment block. I needed to upgrade 3 heaters in a rented apartment and was recommended Dimplex Wi-Fi compatible heaters (through LES) which I requested when Kieran came to do the estimate [the original ones were also Dimplex but old and inefficient but still a widely recognised brand]. I paid the bill in full as soon as I got the estimate (as requested) going for the Wi-Fi compatible heaters rather than the standard. When the fitter arrived I noticed they were a brand I had never heard of - Haverland. I was assured they were good quality and on the face of it they looked ok. My first mistake! The fitter installed them - a simple job, but they could not be connected to the Wi-Fi network and then could not be programmed on their integral timer. The display was tiny and being able to control these easily without a Wi-Fi connection was going to be a challenge. The only option I had was to turn them on or off manually - far from ideal. It has taken weeks to finally get these connected, partly due to the manufacturer having a poor technical back-up department and partly for the slow response from LES. I have had to do all the work on this with the manufacturer (finally) as LES all but washed their hands of the problem. I am disappointed that they did not supply what I asked for and supplied an inferior product without proper knowledge of how they work or how to connect them. I am still waiting for the minor works certification as promised in the quote (despite chasing this) and I am struggling to get an invoice from them for my payment. As far as I am concerned the work was not completed and was left with me, the customer to resolve. What frustrated me even more is when I advised them (by email) of the fact I had finally managed to resolve the problem with the manufacturer I didn’t get a response from any one of the partners in the company. Really not impressed with the service.
Thank you for your response.
I won’t drag this out more than necessary but it does appear to be full of lies. I’m sure you’re upset with my poor review - sometimes suppliers/contractors don’t get it right but to make up stories to cover poor service is inexcusable and not helpful for the Trustpilot portal.
• I have checked and double checked spam for the requested paperwork - nothing there.
• The quotation includes a remittance slip - nothing is stated on this about what percentage of the quotation price should be paid but to get the heaters ordered I wrongly assumed this is what was required! This is also not stated on the email with the quote.
• My email you pasted into this review was out of sheer relief of finally getting this resolved with the manufacturer and in the hope it may help your company with my findings on the issues encountered.
• Whilst I accept many things stated about the manufacturer are in fact true, this still doesn’t explain why when I asked for Dimplex, Haverland were supplied.
17 februari 2023
Review zonder uitnodiging
Antwoord van London Electrical Solutions Ltd
Thank you for your feedback Martin,
Although i think that we all, including yourself must admit that this is not factually accurate or a true reflection of the actual events. We did tell you about proposed heaters that were to be fitted, we also never requested that you pay in full upfront ( we never do this with anyone ). We all know for a fact that the issue was not a fault of our own and that it was purely because we had the incorrect instructions for setting this up. We never washed our hands off anything, our emails chains can very clearly prove this, we were chasing the manufacturers every single day to get this solved for you ( as documented by the very email chain you are cc'd into ). We have also sent you the invoice with all associated documents already and asked that you check your spam emails but we have not heard back about that so we assume you have received it all. The products supplied are not inferior at all, Haverland is a UK based company and they have over 40years of electrical heating experience and they manufacture very good products. There is so many products available today, its physically impossible to know everything about every unit, everyone relies on manufacturers set up instructions for items like this at some point. We never left you with a job that was not completed as can be evidenced by emails. As you had the app on your phone and were in the property, it was just easier for the manufacturer to deal directly with you to reduce the time needed for the last bit of the set up. If you were not comfortable in doing this, you could of just said this to us and we would of popped back in for you quickly.
Please see below your email to us on Friday the 3/3/23 - this does not look like an email from someone who is Very disappointed etc.
Good afternoon all.
I hope we are all looking forward to a great weekend?
I am pleased to let you know that the Haverland heaters are now working at the property. I have managed to connect them through some instructions that Richard Nolan, through his research, kindly forwarded to me. He has been very helpful in finding a solution. The instructions are not the ones using the QR code on the actual installation instructions included with the heaters but are comprehensive and enabled me to add the heaters to the Haverland app.
The heaters are RCTT Connect heaters that do not require the Haverland smart box (page 42 of the QR code instruction link of the included installation manual actually stated that you do !!) They do require a 2.4 GHz connection which I did use very early on in the process of trying to connect, managing to separate the 2.4 & 5 GHz connections. The instructions were more detailed and helpful and this combined with using an iPad without a SIM card made it easier to complete the process. I am assuming turning off mobile data may do the same?
I am hoping they are now easier to connect when my tenant moves in on Tuesday and decides to use a new router !
Thank you for your help with this. We got there in the end!
Kind regards
Martin Woollard
Helpful
Helpful, professional, respectful engineers who made minimal mess in our London office. They were polite and informative, keeping us up to date at each stage with what was happening.
2 maart 2023
Antwoord van London Electrical Solutions Ltd
Thank you for the great feedback and please don't hesitate to let us know if you ever need anything else
Kind Regards
London Electrical Solutions Ltd
Always a treat to use this company
Always a treat to use this company, fast and reliable services!
21 december 2022
Review zonder uitnodiging
Antwoord van London Electrical Solutions Ltd
Thank you for the great feedback.
Kind Regards
London Electrical Solutions Ltd
Great service
Great service. Reliable people and well managed. The central team (led by Michael?) deals with the admin part and project manages the electricians which I appreciate. Invoice / bill is always clear and If not, explained to me. Used at least 3 times, and have always had competent, polite and nice electricians!
14 juli 2022
Antwoord van London Electrical Solutions Ltd
Hi Sally, thank you very much for the great feedback. Please don't hesitate to get in touch if you ever need us again
Kind Regards
Michael
I have used this company for many years…
I have used this company for many years do any electrical work small or large. They professional, reliable and communicate effectively.
31 mei 2022
Antwoord van London Electrical Solutions Ltd
Hi Eunice , thank you for the fantastic Feedback, Please don't hesitate to get in touch with us if you ever need anything.
Kind Regards
Michael.S
Antwoord van London Electrical Solutions Ltd
Hi Karen, thanks for the 5 star review. Please don't hesitate to get in touch if you need us again
Antwoord van London Electrical Solutions Ltd
Hi Nicola, thanks for 5 Star Review, just call us if you ever need anything again.
Very good service
Very good service. Fixed my extractor fan and serviced smoke alarm system
10 maart 2022
Antwoord van London Electrical Solutions Ltd
Thank you for the review Ben, Anything else please let us know
Kind Regards
New living room spotlights
Got London Electrical Solutions in to remove side lights and ceiling lights in my living room and replace with spotlights. They did a great job, were able to recommend specific spotlights that would work in my space and add brightness. Lucas was also super clean, carefully added and removed dust sheets. Happy customer!
18 februari 2022
Antwoord van London Electrical Solutions Ltd
Hi Andy
Thank you very much for the great feedback. Please don't hesitate to get in touch should you ever need us again.
Kind Regards
London Electrical Solutions Ltd and Team
Really helpful and good work
3 november 2021
Antwoord van London Electrical Solutions Ltd
Thanks for the feedback, Please let us know if you ever need us again
Kind Regards
Antwoord van London Electrical Solutions Ltd
Thank you for taking the time to leave us Feedback Vikki, if you need us just call we are here to help
Kind Regards
The problem I was having with the lights in my bathroom.
The problem I was having with my bathroom lights was diagnosed quickly, and the electrician was able to complete the fixing of this quickly and efficiently. He also fitted in a trip to get parts in order to complete the job, and was careful to keep the area where he worked, clean.
26 oktober 2021
Antwoord van London Electrical Solutions Ltd
Thank you for your time taken to leave us your feedback and look forward to working with you in the future again.
Kind Regards,
Your London Electrical Solutions Team
Excellent workmanship and…
Excellent workmanship and communication.
Highly recommend company and big thanks to Les and Billy, both very knowledgeable and skilled.
15 juli 2021
Antwoord van London Electrical Solutions Ltd
Thank you for your time taken to leave us your feedback and look forward to working with you in the future again.
Kind Regards,
Your London Electrical Solutions Team
Great service from initial enquiry…
Great service from initial enquiry through to invoicing. The office team were great, friendly, responsive, helpful. Handled keys, parking. Electrician arrived at agreed time, job done, no fuss. Evidence provided. Happy I found them. They were recommended by a plumbing firm I use. Definitely will ask for their help again. I would recommend.
7 juli 2021
Antwoord van London Electrical Solutions Ltd
Dear Mr Michael,
Thank you for your time taken to leave us your feedback and look forward to working with you in the future again.
Kind Regards,
Your London Electrical Solutions Team
I had a new light fitted in my boiler…
I had a new light fitted in my boiler room, hard wired my AC unit and added a power point on the terrace. The team showed up on time, did their work in a speedy and professional manner and cleaned up before they left. Fantastic.
6 juli 2021
Antwoord van London Electrical Solutions Ltd
Dear Michael,
Thank you for your valued support, we really appreciate your feedback and look forward to working with you again in the future should you need us again.
Kind Regards,
Your LondonElectricalSolutions Team
Exceptional work on Chandelier & ceiling light
Exceptional work. Very time efficient & managed to accommodate last minute changes seamlessly , installed a chandelier at Height on a Stair case with approximately 150 individuals glass pieces . Key benefit is that no carpets or wallpaper damaged and very clean and thorough work.
16 juni 2021
Antwoord van London Electrical Solutions Ltd
Thanks for the amazing feedback, please let us know if we can help you in the future with anything else
Kind Regards
Efficient and friendly from start to finish
I contacted London Electrical Solutions having found them online and was impressed by the positive feedback. I wasn’t disappointed. I needed to change some old halogen spots to LED and remove old and fit new wall lights in our flat. The communication with the office from start to finish was excellent with clear estimates of pricing. Phil the engineer arrived on time, was friendly, polite and resourceful and did a great job within the estimated time. He tidied up and removed debris and was a neat worker. Would definitely use again and highly recommend.
25 mei 2021
Antwoord van London Electrical Solutions Ltd
Dear Alison,
Thank you very much for your valuable feedback.
We were happy to be of service and look forward to assist again should you need us.
Kind regards,
Team London Electrical Solutions Ltd
Fabulous service
Great service, I have used London Electrical Service a number of times and would highly recommend them. Nothing is a problem, the office when booking the job couldn't be more helpful and the engineers are polite, knowledgeable and always leave the job clean and tidy.
12 april 2021
Antwoord van London Electrical Solutions Ltd
Dear Samantha,
Thank you for your valued and continuous support.
We really appreciate your feedback and look forward to continue working with you again.
Kind Regards,
London Electrical Solutions Team
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