My experience with LVC was fantastic, the care coordinators, nurses, the optometrists and surgeon were all so kind and supportive. The quality at which they deliver care is amazing. I could not have b... Toon meer
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My experience with LVC was fantastic, the care coordinators, nurses, the optometrists and surgeon were all so kind and supportive. The quality at which they deliver care is amazing. I could not have b... Toon meer
Bedrijf heeft geantwoord
I visited London Vision Clinic when my father in law had his laser surgery. From the way the team is been looking after him I took the courage and booked the first consultation. Since the moment I... Toon meer
Bedrijf heeft geantwoord
What an amazing experience. The service provided by the London Visions Clinic was unbelievably exceptional. Every time I visit the clinic, everyone makes me feel so welcomed and relaxed. Any nerves... Toon meer
Bedrijf heeft geantwoord
A genuinely end to end excellent experience. Great support, advice - both pre and post procedure. Glenn , Vimal , Meghan and the wider team were fantastic throughout. Highly recommended.
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138 Harley Street, W1G 7LA, London, Verenigd Koninkrijk
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From start to finish, my experience with London Vision Clinic has been exceptional.
My first point of contact was with Meghan Filocco my Care Coordinator, who communicated with me via email. She was incredibly responsive, answering all of my questions quickly and thoroughly. She was also very accommodating when it came to arranging appointments, which I really appreciated as I was travelling quite a long distance to the clinic. Even before my first visit I already felt like I was in safe hands.
At my initial appointment, that feeling was only reinforced. The staff who greeted me were professional and welcoming, and the optician and nurses were equally reassuring. I had a few additional concerns due to previous eye issues from wearing contact lenses, but everything was addressed in detail and I was completely put at ease. It was clear that a lot of care, testing, and precaution went into fully assessing my suitability before surgery.
When it came to the procedure itself, my surgeon Glenn Carpe was fantastic. He was personable, calming and immediately made me feel comfortable. He took the time to explain everything clearly and answered all of my questions. During the surgery, he talked me through each step in a calm and reassuring way. I had been a little nervous as expected beforehand, but as he said it really was over in no time—and completely pain-free.
The nurses who looked after me on the day were also amazing both before and after the procedure. I was given a comprehensive aftercare pack with drops and tablets and everything was explained clearly, including any potential side effect to expect. But I was honestly surprised at how little discomfort I experienced and how quickly my vision improved.
I am so happy with the entire service I received it has already been life-changing. I would absolutely recommend London Vision Clinic to anyone considering this surgery, and I already have!
Everyone I interacted with was not only professional but genuinely kind and reassuring. I genuinely can’t thank the team enough for the care and attention I received throughout.
Service at the London Vision Clinic has been first class.
My visual outcome after bilateral cataract surgery five weeks ago is excellent.

Antwoord van London Vision Clinic
My experience with LVC was fantastic, the care coordinators, nurses, the optometrists and surgeon were all so kind and supportive. The quality at which they deliver care is amazing. I could not have been happier with the results. Special thanks to Sharon and Mr. Glenn

Antwoord van London Vision Clinic
I visited London Vision Clinic when my father in law had his laser surgery. From the way the team is been looking after him I took the courage and booked the first consultation. Since the moment I stepped in the clinic I felt welcomed and valued. The Specialist have been very helpful and knowledgeable, making sure I understood every part of the treatment.
Then the surgery day arrived and I felt safe in taking this step. It’s been a great experience, and the team checked on me at every milestones . I had my 1st month visit and I received a message from the doctor that treated me , making me feel valued and cared .
I’ve been recommended from family members and I will invite everyone that will be interested in taking the same step. I will be forever great full to the team

Antwoord van London Vision Clinic
A genuinely end to end excellent experience. Great support, advice - both pre and post procedure. Glenn , Vimal , Meghan and the wider team were fantastic throughout. Highly recommended.

Antwoord van London Vision Clinic
It was a very good experience with London Vision Clinic.
Great care before and after the surgery. Had done lesser surgery and vision is very good. Highly recommended clinic

Antwoord van London Vision Clinic
It was a great experience. They think of everything to make your experience comfortable. The cost was a bit excessive but I hope in the long term it was worth it.

Antwoord van London Vision Clinic
Had an amazing experience, and extremely happy so thank you to Dr Dan Reinstein and his team!

Antwoord van London Vision Clinic
The whole experience from the initial appointment through to post surgery, the whole team at London Vision Clinic were amazing. The surgery itself was so quick and painless, I wish I had done it sooner.

Antwoord van London Vision Clinic

Antwoord van London Vision Clinic
Was a great experience from start to finish. I really appreciated the attention to detail regarding the potential risks, albeit very small, of such surgery. The upsides were obvious but I was able to make clear and informed decisions based on total transparency of information

Antwoord van London Vision Clinic
The London Vision Clinic made my laser eye treatment from the first meeting, to the surgery, and follow up appointments seamless, and professional. They put me at ease with the whole process. I would recommend the LVC to anyone thinking of having laser treatment.

Antwoord van London Vision Clinic
From beginning to end, the service at The London Vision Clinic was great. They took the time to make sure that I fully understood the procedure that most suited my eyes (LASIK), and made sure I was comfortable throughout the entirety of my surgery.
The surgery itself, was completely painless and the surgeon reassured me through every step.
I can't fault the experience or the aftercare.
I now have 20/20 vision and I couldn't be happier.

Antwoord van London Vision Clinic
The whole experience was as what was explained. Step by Step. My sgiht is 99% better (1%- due to an issues from a child nothign to do t=with the proceedure) It took 10 seconds per eye.. of course some visits for tests.. I live abroad and went in when i flew to the uk and they were very flexible and accomodating. I could not recomend it more. I have the blended lasic treatment.

Antwoord van London Vision Clinic
Friendly and professional staff. Felt in very safe hands. Total transformational cataract surgery.

Antwoord van London Vision Clinic
I went to LVC to have a consultation for what eye surgery to get. The customer service from my patient care coordinator was brilliant and I'm sure the team here have lots of experience and expertise.
My score relates mainly to my experience with the optometrist and costs. When I was having the eye test done I found her to be quite rude as the test was taking a long time and she was placing the machine right on top of my face. She then went through the options I could have which included laser as a one-off due to my thin cornea. I didn't feel confident with her recommendation so I went to Moorfields for a second opinion.
When I went to Moorfields, the first person I saw was my surgeon. The optometrist there, also did the eye test the old fashioned way which was much quicker. My surgeon then showed me all the scans and explained what treatments would be available. They said they hoped no one had told me laser was an option considering how thin my cornea was. I told them that I was offered this, and they were not happy considering the risks. It then dawned on me that I hadn't spoken with a doctor at LVC considering the costs at both are similar at the same stage of assessment.
I'm definitely not one to say that a doctor or surgeon has to be the one to discuss the options as maybe LVC do things differently and their optometrists are qualified to do this. However, when you hear from another surgeon that a treatment shouldn't have been offered, that does lower your confidence in the centre. This was the main reason why I decided not go ahead with LVC.

Antwoord van London Vision Clinic
The care from the start until every single appointment leading up to and after the surgery was sublime and could not have made me feel more at ease.

Antwoord van London Vision Clinic
I recently had SMILE and ICL surgery and my experience during this process was great. From start to finish the staff were fantastic - professional and informative. Every step of the process was clearly explained to me, including what to expect before, during and after the procedures. They carried out thorough examinations and laid out realistic expectations.
I was nervous going in, but the team took time to answer every question I had and their reassurance and professionalism made a huge difference.
Post treatment care was excellent and everything went well with no issues what so ever.
Highly recommend to anyone considering vision correction surgery.

Antwoord van London Vision Clinic
From the initial testing procedures to the operation and then the follow up examinations The London Vision Clinic were very good. The whole process was very professional and all the staff were efficient and very polite. I had blended vision laser surgery and after 3 months my eyesight is virtually normal. No more spectacles. Also it was painless throughout.

Antwoord van London Vision Clinic
I was recommended this clinic by a friend who had previously had laser for her myopia. I did look at other centres, the London Vision centre was competitive in pricing ,however it was the flexibility of choice based on clinical judgement that made me select them .From the initial contact and through the subsequent clinic contact with the optomotrist and surgeon I found them to be patient centred honest and professional. They took time to understand my individual needs and were very clear to ensure that the risks benefits and expectations were communicated. I am not quite at the end of my vision journey however I do trust their judgement and skills to get me to the point that I would hope for.

Antwoord van London Vision Clinic
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