Lone Star Financing Reviews 

I was told by several lenders that I couldn't buy a home and had almost given up. Turns out all I needed was someone to really listen and understand my situation. Not only did they take the time to listen but found a program that would work for me. Happy to say I am a proud new homeowner. Can't say enough about the people who helped my dream come true. Would definitely recommend...

Best experience.
The only improvement needed is the quickness of loan processing.

My Loan Officer was Dale. He did an amazing job in making me feel comfortable throughout the loan process. I cannot state that the process was stress-free nor 'hiccup' free, but I CAN state that I felt confident and well informed through the process.

I look forward to doing business with Dale again.

I have done several loans with Lone Star over the years. They have always been upfront on required documents, fees, interest rates, and closing dates. Their communication was fantastic and their process easy. I hope I never buy another house, but if my wife makes me, I wouldn't use anybody else!!!!

While I appreciate the help I did get, I frequently had trouble getting responses to emails or phone calls when I was told they would call. Our closing was delayed by a week as part of the poor communication. I had as much paperwork in before and offer was ever made and our closing time was already schedule a week later than the normal 30 day close. Our contact told us it was because he didn't get our contract right away, however considering our contract period was longer, we already had a majority of our paperwork in and reviewed, and we were a pretty easy loan (large down payment), it should have never taken so long. The process itself was pretty easy, however the communication and speed left a lot to be desired. For us this was a first mortgage loan experience and it was a very frustrating one. I hope our experience was just an anomaly. Thank you

When I thought I would never become a homeowner, Lone Star gave me the chance!

My loan officer was wonderful and was able to get me financed when I don't think anyone else could have. The only problem was that the responses to my communications could have been a little quicker. Having said that, I would still recommend them to anyone looking for a mortgage loan or to refinance their current loan.

Russell Stout was excellent and worked really hard to help us through the loan process. He was informative and was knowledgable about our situation. Kimberly Cress was vague, wouldn't answer questions and once was willing to let our loan fall through instead of asking a few simple questions and being willing to fight for us. We were very satisfied with Russell and disappointed in Kimberly.

Dale was excellent. He worked with us and was able to answer our questions when we needed them answered. Thanks for everthing.

Our experience wasn't perfect, but Tami went out of her way to try and get us through it. She was quick to respond and worked very hard to fix any issues we faced along the way. We are very thankful to Lone Star Financing for making our dream of homeownership a reality!

I'm self employed and refinancing my house was a pain. Luckily, they understood the situation and were able to verify and approve my loan quicker than my bank. Overall, happy with the experience and would recommend them.

Initially spoke with an agent who was extremely attentive, but after 1 week, his website no longer worked. When I called Lone Star, they said he was 'a great guy that no longer worked there'. After that, I was poorly serviced by multiple people. Would not ever use Lone Star again.

Best experience with this lender

John Kardow was great. He was very patient with me in gathering the documents, and he was very personable. I'll be contacting him again if we ever refinance our loan in the future.

We suddenly found ourselves in the market to buy a home, but our unique financial situation looked like it might prevent us from obtaining a mortgage. Lone Star Financing was able to make it work, though. Tami walked us through every step, always promptly answering our questions (which were plentiful as first-time homebuyers). She communicated with us throughout the entire process and really put us at ease with our decision. We were able to do the entire bulk of paperwork (submitting documents and eSigning contracts) online which was extremely convenient. Tami expedited the process for us as much as she could and ultimately, it was as painless and stress-free as buying a house can be. We could not have been more pleased with the level of service. Thanks, Lone Star!

Excellent from start to finish! Thank you Russell and Tammy on a job well done, I would recommend Lone Star Financing for anyone in Austin looking for home financing. Cheers! - JRC

Overall we had a great experience with purchasing our home. Leslie was easy to work with, always returned calls/emails promptly and made the process as seamless as possible.

The only issue we had was the closing date had to be pushed back several times due to pushback from the broker.

My husband and I were first time home buyers. Charlie Bradham was so patient and knowledgable and quick on his feet. We had a heck of a time getting under contract, we got out bid 4 times, had one property fail inspection and another didn't appraise. In the mean time my husband and I both changed jobs, all the while Charlie was calm and organized and navigated our way through the whole process with seemingly effortless ease! Everyone we worked with, from our realtor to our title company etc had nothing but positive things to say about him as well. Should we ever develop enough amnesia to go through the San Antonio housing market again Charlie will be our first call!

The team at Lonestar was very professional, and is so experienced they make the process very painless and predictable. The first day they provided a rough estimate, which was exceptionally accurate compared to the final numbers. The paperwork process was easy, and after dealing with the big companies, I was pleasantly surprised by the level of customer service we received through Lonestar!

We will definately use them for our future financial needs, and appreciate how easy they made the process.

As a first time home buyer, Lone Star and their associates were very easy to work with. Thanks to Monica Rascon and her hard work, dedication and caring spirit my family and I now have a place to call our own.