For new customer, entitled a 25 % off yet it is with restrictions. The product I ordered ( Dr Hauschka- regenerating serum) is not entitled. Then I try 25APP using apps to place order, in vain again... Toon meer
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Lees wat reviewers zeggen
The Products which I had always bought offering great discount this time. If the Nov 11 Promotion that includes my products, then I would like to buy more. On the other hand, the variety of the... Toon meer
Bedrijf heeft geantwoord
Kieran has helped me solve my problem in the most effective way and has been super helpful and present. Not to mention, she is extremely patient. I deeply appreciated the support given to me throughou... Toon meer
Overall the product range offered is great. It would be even better if including some brands like Origins But for the packaging, suggested using bubble wrap for glass bottle. The space inside... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Lookfantastic 是美容護膚精品在線商城，也是英國規模最大、品種最全的專業美妝購物網站之一，提供極具性價比的高品質美妝產品，直接安全運送到世界各地，並以全球無障礙的輕鬆購物方式，為您提供更加有品質的時尚生活方式。
Contactgegevens
Verenigde Staten
- lookfantastic.com.hk
3,9
Goed
1K reviews
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Great place to buy something I want
29 maart 2023
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Imogen was so understanding & sorted…
Imogen was so understanding & sorted out my issue so quickly and without a fuss! Thanks so much Imogen
9 maart 2023
Review zonder uitnodiging
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I like your speed of delivery
I like your speed of delivery, however, for little products, you used a big box with so many papers to wrap it, it's absolutely not environmentally friendly, can you use a smaller box, no need so many papers?? Also, I forget my password, and I have great difficulty to reset my password. Other than these, all are great! Your products are good!
31 januari 2023
Antwoord van LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Quick response and problem solved.The…
Quick response and problem solved.The best!
9 januari 2023
Review zonder uitnodiging
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
feedback
You are one my of favorite shops.
I request you to replenish Talika Eyelash conditioning gel in the store so that they are available to me on demand.
Thank you for your kind attention.
31 december 2022
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The first time promotion code do not…
The first time promotion code do not work. I bought 3 different items, but the code do not work at all.
30 december 2022
Antwoord van LookfantasticHK
Hi Suet,
Thank you for your review. I am very sorry to hear you had trouble using your discount code and for the disappointment caused. I would love to get this resolved for you and have now sent you a message via your account.
Kind regards
Nadine
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
efficient and price reasonable
30 november 2022
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
No further track update since the last…
No further track update since the last one told me that the product has not yet been sent out. As long as I dont have an account under ur company, I have no ways to contact and enquire on the progress.
14 november 2022
Antwoord van LookfantasticHK
Hi Steven,
Thank you for leaving your review.
I am very sorry to hear that you have not yet received your order and I appreciate the inconvenience this may be causing. I have sent a message via your account to assist you further with this matter. Please see this message at your convenience.
I look forward to getting this resolved.
Kind regards,
Amy
multiple choice
There are many different types of products to choose from and fast delivery.
1 november 2022
Antwoord van LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Claire
Payment couldn’t be authorised even
Payment couldn’t be authorised even
Though the card has no problem
1 november 2022
Antwoord van LookfantasticHK
Hello Eunice,
Thank you for taking the time to leave your review.
I am so sorry to hear about the issues you have faced. I have sent a message via your account, to assist you further with this matter. Please see this message, at your convenience.
I look forward to resolving this for you.
Kind regards,
Liam
Credit card never gone through…
Credit card never gone through regardless of no problem with the csrd
1 november 2022
Antwoord van LookfantasticHK
Hello A,
Thank you for taking the time to leave your review.
I am so sorry to hear about the issues you have faced. I have sent a message via your account, to assist you further with this matter. Please see this message, at your convenience.
I look forward to resolving this for you.
Kind regards,
Liam
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Antwoord van LookfantasticHK
Привет,
Спасибо, что оставили свой отзыв!
Всегда приятно получать такие отзывы от наших постоянных клиентов.
Ваши отзывы всегда помогают нам поддерживать и улучшать наши услуги, и команда будет очень рада услышать ваши добрые комментарии.
Если у вас возникнут какие-либо вопросы или вопросы, пожалуйста, не стесняйтесь обращаться к нам, и мы будем рады помочь.
Берегите себя и хорошего дня.
С уважением,
Джейн
buy all you need in one-go
attractive discounts offered from time to time, with a wide variety of brands to suit individual needs in one-go
31 oktober 2022
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
great shopping experience !
1 oktober 2022
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Antwoord van LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
The system is running very smoothly for…
The system is running very smoothly for the processing.
1 oktober 2022
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Its user friendly
Its user friendly! Clear layout of the products! Most importantly i am so into sale.
1 september 2022
Antwoord van LookfantasticHK
Thank you for taking the time to leave your review.
We value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Kind Regards,
Amy
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