For new customer, entitled a 25 % off yet it is with restrictions. The product I ordered ( Dr Hauschka- regenerating serum) is not entitled. Then I try 25APP using apps to place order, in vain again... Toon meer
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Lees wat reviewers zeggen
The Products which I had always bought offering great discount this time. If the Nov 11 Promotion that includes my products, then I would like to buy more. On the other hand, the variety of the... Toon meer
Bedrijf heeft geantwoord
Kieran has helped me solve my problem in the most effective way and has been super helpful and present. Not to mention, she is extremely patient. I deeply appreciated the support given to me throughou... Toon meer
Overall the product range offered is great. It would be even better if including some brands like Origins But for the packaging, suggested using bubble wrap for glass bottle. The space inside... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Lookfantastic 是美容護膚精品在線商城，也是英國規模最大、品種最全的專業美妝購物網站之一，提供極具性價比的高品質美妝產品，直接安全運送到世界各地，並以全球無障礙的輕鬆購物方式，為您提供更加有品質的時尚生活方式。
Contactgegevens
Verenigde Staten
- lookfantastic.com.hk
3,9
Goed
1K reviews
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Its good and convenient 👍
11 november 2023
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
quite good
quite good, however some brands i used to buy now could ship to my living area
11 november 2023
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Smooth transaction
11 november 2023
Antwoord van LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
I can find the favourite product with discount here
I can find the favourite product with discount in lookfantastic, and this website makes me comfort.
11 november 2023
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
LF has the product that I need and…
LF has the product that I need and website is easy to navigate with a wide variety of pmt options.
10 november 2023
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Very good purchase experience for the…
Very good purchase experience for the 1st time.
10 november 2023
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Pai is my favourite cosmetic band.
Pai is my favourite cosmetic band.
Lookfantastic is an excellent apps for me to meet that.
Thank you so much😊
10 november 2023
Antwoord van LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
First time buy can’t use welcome offer
First time buy can’t use welcome offer, and said promotion just yesterday, but today another offer cheaper than yesterday. Just one day. Bad experience for 1st shopping
9 november 2023
Antwoord van LookfantasticHK
Hello Ty,
I am sorry to hear of this issue regarding your discount.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Jess
many brand of selection with attractive…
many brand of selection with attractive discount prices.
9 november 2023
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Good experience to shop at lookfantastic
Reliable. Always have a variety of products with good price.
9 november 2023
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I selected 4 items and only one of them…
I selected 4 items and only one of them is able to ship to my address. The other 3 is not available to ship to my address. May I know the reason why the is situation happened. What can I do with that?
9 november 2023
Antwoord van LookfantasticHK
Hello Charlotte,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Jess
I'm from Hong Kong and my first order…
I'm from Hong Kong and my first order purchase from your company since 2016. I found out sometime the free sample can't be ship to my country but I can't deleted it, it affect my order place and really make me upset about this problems. I think it's better can let customer to make the decision about the free sample.
8 november 2023
Antwoord van LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Overall the product range offered is…
Overall the product range offered is great.
It would be even better if including some brands like Origins
But for the packaging, suggested using bubble wrap for glass bottle.
The space inside the shipping box has to be filled with paper or something to avoid leakages
8 november 2023
Antwoord van LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
User friendly and easy to search what…
User friendly and easy to search what you want to buy.
8 november 2023
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Antwoord van LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Happy shopping
8 november 2023
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Always can achieve the greatest price…
Always can achieve the greatest price and many product for me to choose.
7 november 2023
Antwoord van LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
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