excellent 👌, very easy to use website, clear and wasn’t sure of conditions items would arrive. wow 🤩 excellent quality like brand new, top brands and with offer being 1st time member excellent. ve... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Hear Ye! Hear Ye! Attention all you new and existing customers, Loopy are cheap but make you look homeless! For the second time, I have been scammed into buying a pair of jeans described by them as b... Toon meer
Bedrijf heeft geantwoord
Perfect product! Bought a previously owned pair of genuine Levi’s jeans, arrived in great condition - couldn’t be more pleased. Really good price and good delivery, wouldn’t hesitate to use Loopi... Toon meer
Bedrijf heeft geantwoord
Clothing exactly as described, there was a minor mark one the T shirt but it came out straight away with a quick wash and some stain remover. But as it’s a pre-owned product things like this are expec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Loopi offers a trusted and risk-free way to shop quality second-hand fashion, designed to give buyers the same confidence as shopping new. Every item is quality-checked, with hassle-free returns and fast delivery. Buyers can find the brands they love for a fraction of the price, with savings of 50%-70% compared to buying new. By choosing second-hand, customers can refresh their wardrobes responsibly and reduce waste, all while discovering unique, one-of-a-kind styles that aren’t available on the high street. Loopi is the fastest and easiest way to declutter your wardrobe and earn from unwanted clothing. Unlike traditional peer-to-peer marketplaces, there’s no need to spend time taking photos, listing items, or answering questions. Loopi makes the process completely hassle-free. Sellers simply tell us the gender, category, and brand, and we’ll make an instant offer. You can choose your payout in cash or take credit to spend on our site with a bonus. Multiple items can be sold within seconds, with no waiting around. There’s nothing else like it in the UK – Loopi is the simple, modern way to clear out your wardrobe and make money, fast.
Contactgegevens
Thwaites Close, BB1 2QQ, Blackburn, Verenigd Koninkrijk
- info@loopi.com
- loopi.com
4,5
Uitstekend
6K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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The stitching on the logo are damaged…
The stitching on the logo are damaged but iv taken the tags off so you can't issue a return/refund.
9 juni 2025
Antwoord van Loopi
Hi Daniel,
I am very sorry to hear this. You are more than welcome to email us at info@loopi.com to discuss this issue and we can see what we can do for you.
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
hi John,
Thanks ever so much for the kind review! You’re a star! We’re chuffed to have you as a customer. Catch you next time! 🚀
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi Menziebs,
Thanks for the kind words! We’re so pleased you had a cracking experience. See you again soon! 😎
Kind regards,
Rebecca @ Loopi
The shoes size is wrong
The shoes size is too wrong:( I’m UK size 5 and it was written so in the description, but obviously it’s UK 7 and no chance of wearing them. I always get clothes as described but this is the second case when got the shoes not corresponding the description.
31 mei 2025
Antwoord van Loopi
Hi Veriko,
I am so sorry to hear this. We are more than happy to cover the cost of the return of the shoes so you aren't out of pocket. Also if you see any other pairs that you like, we can check them over for you before you buy. i hope this helps.
If you need to contact us or arrange a return, our email address is info@loopi.com
Kind regards,
Rebecca @ Loopi
I wish please contact me to buy docker trousers please…
I wish to buy docker trousers please respond asap
4 juni 2025
Antwoord van Loopi
Hib Stanley,
We have contacted you several times about your trousers. Hopefully you will have received my email this morning.
Kind regards,
Rebecca @ Loopi
Nice item on time
6 juni 2025
Antwoord van Loopi
Hi There,
Much appreciated for the fantastic feedback! We’re glad we managed to impress. Hope to see you again soon! 🎉
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi Abdi,
Cheers! You’ve made our day! We can’t wait to have you back for round two! 😄
Kind regards,
Rebecca @ Loopi
Very happy.
30 mei 2025
Antwoord van Loopi
Hi Jim,
Cheers for the kind review! You’ve made us smile! Can’t wait to see you again soon! 😁
Kind regards,
Rebecca @ Loopi
Great pair of 501s
6 juni 2025
Antwoord van Loopi
Hi Baz,
Thanks a million for the fantastic feedback! We’re all dancing with joy over here! 💃🕺
Kind regards,
Rebecca @ Loopi
easy and satisfying shopping experience
quick delivery, products as described and as in pictures. very easy and satisfying shopping experience.
4 juni 2025
Antwoord van Loopi
Hi Marissa,
Cheers for the kind words! We’re absolutely delighted to hear you had a great time. Come back soon! 🎉
Kind regards,
Rebecca @ Loopi
Came with free stains!
Can't believe the jacket I bought was meant to be £45, it must have been a lie to make it seem like a good deal. It was originally in the £5 sale but the next day It had gone up to 13. Suspicious but whatever, I got it anyway for a battle jacket. It had gross stains that thankfully came out in the wash but weren't mentioned at all, and the hood was badly stitched on like a DIY job, no details about that. It came with a tag for a different thriting company.
Jacket itself is alright, if a bit stiff and not accurate to the photos. Technically fine but definitely not buying from here again unless I see something in the £5 deals I'm willing to take a gamble on.
5 juni 2025
Antwoord van Loopi
Hi Kayd,
I am sorry to hear this. We are always happy to accept returns if you aren't happy with your order. Especially if something isn't as described, although we always do our very best to mention all defects in the descriptions. The tag you will have seen on the jacket is GoThrift which is our former name but there should have been a sticker on the back explaining our transition to our new company name Loopi!
If you need to chat more about your order please feel free to email us at info@loopi.com and we will very happily assist you.
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi There,
Cheers for the fab review! We're chuffed you had a great experience. We’ll keep working hard to make your next visit a full five stars! ✨
Kind regards,
Rebecca @ Loopi
I loved this shop🥰
Very important shop for me,becouse in my work I have pants from Kalvin Claein jeans - not from DE Walt for example 😜😁
27 mei 2025
Antwoord van Loopi
Hi Robert,
Thanks ever so much for the lovely review! We’re delighted you had a good time. See you soon! 🌟
Kind regards,
Rebecca @ Loopi
Problem with Royal Mail
Problem with Royal Mail
But happy with the service
Just need some jeans &so
24 mei 2025
Antwoord van Loopi
Hi Lee,
Cheers! You’ve made our day with your 5 stars! We can’t wait to have you back for round two! 😄 Rest assured, we are always trying to improve on things like delivery to make our customers experiences even better. Thank you for your feedback.
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi Sabrina,
Thanks ever so much for the kind review! You’re a star! We’re chuffed to have you as a customer. Catch you next time! 🚀
Kind regards,
Rebecca @ Loopi
2 of the 3 trousers that I bought are…
2 of the 3 trousers that I bought are the wrong size to what was advertised. Approved promptly tough
2 juni 2025
Antwoord van Loopi
Hi Thomas,
I am so sorry to hear this. We do always try to be as accurate as possible with sizings however we are always happy to accept any item back if it is found to be incorrect.
If you need any more assistance with this please email us directly at info@loopi.com
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi Alan,
Big thanks for the kind words! You’re the reason we love what we do. Catch you soon! 🙌
Kind regards,
Rebecca @Loopi
Very good quality and a great price
30 mei 2025
Antwoord van Loopi
Hi Lance,
Wow, thank you! Your feedback really made our day! So chuffed you enjoyed it—see you soon! 🌟
Kind regards,
Rebecca @ Loopi
North Face and Levi Jean's
I was really pleased with the items I bought from Loopi. My North Face sweatshirt and Levi jean's were of good quality, very clean, and reasonably priced. I will definitely be buying more clothes via Loopi.
24 mei 2025
Antwoord van Loopi
Hi Ang,
Much appreciated for the fantastic feedback! We’re glad we managed to impress. Hope to see you again soon! 🎉
Kind regards,
Rebecca @ Loopi
Ordered 2 pairs of jeans both described…
Ordered 2 pairs of jeans both described as "excellent condition". One pair was fine but the other was completely worn through and frayed on the hem at the back
31 mei 2025
Antwoord van Loopi
Hi David,
Thanks so much for your feedback and apologies that one of the pairs of jeans was not as you expected. We do try to mention all defects and the condition of the items in our descriptions. We also accept returns if you are not 100% happy with what you have purchased.
If you need any further assistance please get in touch at info@loopi.com
Kind regards,
Rebecca @ Loopi
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