Louis Motorrad Reviews 15

I placed an order which they haven’t shipped. They don’t reply to my emails, fortunately I paid via PayPal and somehow I’m managing to block the payment.

Terrible experience – avoid at all costs.

I was hit with an unexpected £58 extra charge just to have my order delivered to my home, with absolutely no warning before purchase. On top of that, accessing the tracking number costs £1 every single time, which feels deliberately misleading and unacceptable.

By the time all these hidden charges are added, the total cost is higher than buying the same type of product in the UK, making this purchase completely pointless.

Customer service has been slow and unhelpful, sending generic replies with no real solution. It’s almost 2026, and I still have not received my order.

This has been a frustrating, disappointing, and stressful experience. I do not recommend Louis to anyone and will never order from them again.

The jacket I ordered was great. Price was cheap and the postal process went smoothly. So... I really recommend this shop and I will order products via them in the future, too.

They advertised a visor for PROBIKER X4/RPHA70. I received the item and did not fit the RPHA70. They offered only a partial refund. They wanted the item back - although they would not cover the shipping back, so I would be left worse.

It was 100% their mistake - wrong advertising on site + on the invoice.

Har handlet med Louis i 5-6 år efterhånden og der har aldrig været problemer.
Har lige købt filter, bundskrue og olie. DHL eller Postnord fik så ødelagt kassen og på mystisk vis forsvandt de fire liter olie så. Her en uge senere har jeg ikke hørt fra Postnord endnu, men Louis har sendt en ny olie som jeg så allerede har modtaget.
Det er da kundeservice som ikke bliver matchet mange andre steder.

3 uger siden jeg betalte for min ordre, og stadig ingen pakke.

... Eller svar fra deres kundeservice.

Har været fast kunde hos Louis godt og vel 15 år. Nu skal jeg så finde et andet sted at handle.

Stay away! I bought a visor and have been terrorized by their complete incompetence for six months. They have sent me wrong products multiple times and are demanding payment for things I have not ordered. A complete scam!

Horrible appalling company! Useless cust. service!
Horrible appalling company!! 😞 Do not buy from them!! You've been warned!!
They are selling out of stock products, then telling lies constantly! Worthless, arrogant customer service!

Avoid this company at all costs! 🤬

Purchased helmet order 609395 / 9456613 Schubert E1. Got delivered dumped about 10 meters from my door was hevy raining package was left like that. After i arrived boxes was in bits, helmet full of water inside look like somone kuck the pacage as well as was all over the place. Contact customer service they ask me to wait as that not their fault. I paid to them so product and delivery is fully their responsibility. Never do a business with them again and think before you order ANYTHING!!!!!!!!!!!!

Kvaliteten af produkterne hos Louis fejler intet. Dog kan leveringen være ekstrem lang, blive pakket dårligt og umiddelbart skal man blive sur på support før man får hjælp.

Når det så er sagt så fik jeg hjælp i sidste ende og et erstatningsprodukt. Dog vil Louis.eu ikke være mit første valg fremover.

En af mine faste butikker at handle MC tilbehør hos. Det svære er der ikke gratis retur fra Sverige men er fra danmsrk.

This is the second time I've purchased from them. Got exactly what I ordered with fast, fair priced shipping.

5 stars for the delivery and product, 1 star for the amount of crap that they send me in the post. I didn't need a whole bunch of junk mail with the thing that I ordered and I've received at least 3 more booklet things since then, along with emails. Not many companies still post things to people anyway, the internet exists now!

det bedste sted at handle motorcykeludstyr.
SUPER kundeservice. kan varmt anbefale dem :)

Super. Fast delivery. Definitely shopping at Louis.eu again!