Lowdham Leisureworld Reviews 

You’re still being let down by your service department and their attitude towards customer service. How does it take 5 months to sort out a warranty claim for a £30 part…and it’s still not sorted! I get that you rely on Swift too, but all these comments about you going the “extra mile” just doesn’t seem to apply to my experiences with you. Such a shame!

We returned to Lowdhams due to the excellent service we received from Lowdhams when we purchased our previous motorhome. On this occasion we decided it was time to upgrade our current motorhome and looked to purchase a Hymer.
We had the pleasure of dealing with Kevin Holmes in sales. I have to say it was a delight to deal with Kevin, nothing was too much trouble, he is extremely knowledgeable and helpful and maintained contact throughout the buying process. Fantastic customer service, we were made to feel special. Kevin is a credit to the company.
For the hand over process we were handed over to Paul, who again was highly professional and very knowledgeable about the product. It is fair to say that we have always received a very warm welcome from all of the staff at Lowdhams. I would have no hesitation in recommending them.

We have had a number of issues after our purchase of a new motorhome which we are slowly getting sorted. We took our vehicle to have a new awning installed and was very impressed with the way the process was handled by kiran. He really went the extra mile for us and even managed to get extra work done for us within the time that was allocated. We are extremely happy and grateful for all the trouble he went to for us.

excellent staff 👏

We visited Lowdhams and just intended to have a look around. While looking at a caravan we really liked we met Brian who was extremely helpful without being pushy so we bought the caravan.
On picking our new caravan up nothing was too much trouble and all went smoothly. Brian seem to have all the time in the world for us and explained everything. Thank you Brian

Can’t praise Lowdhams enough. From sales (Nathan) to the handover (Shirley) and everything in between, they were great. Easy to deal with and great communication right the way through. They made purchasing of our first Campervan so easy and enjoyable. I would recommend them without hesitation.

Amazing from start to finish..couldn't ask for any better service,
Our salesman was Philip. Top bloke, gave us a good run through all the workings on the van. Showed us all the things it had .. told us a few good tips too..
We went to the shop there where the staff were very knowledgeable our lady who served us was Wendy.. she knew alot about all sorts.. pointed us in the right direction too..
We stayed on the rally field which was free and had electric set up.. we were very excited to get going in our van.. its been a good experience and we can't wait to go in our van again.. holidays here we come.

So had to visit Lowdhams regarding works to damage on my Motorhome I received a full breakdown of the damage within a week and had Authorisation back to Lowdhams from my insurers as well on Friday. In this time I was looked after very professionally I must say by Kiran in the Service Department, Richard in the Repair workshop and Amelia in the ordering of parts for the works in the Warranty Department, they told me how the works will be carried out, once all the parts were in and how long it would take to completion, this put my mind at rest and I am happy to say the Company should be very proud of their staff in the way my experience has been, I have had many bad experiences with companies in the past but in this case 5* is well deserved

Good detailed and patient handover and concerns and queries answered promptly.

A very friendly and helpful team right through from reception (the meet and greet with an offer of a coffee on arrival always works with us) through to sales and service. Our Malibu Two Room van was delayed by a few months for reasons outside Lowdham's control and routine updates on progress that didn't require us chasing would have meant 5 stars. However, everything else was excellent including the handover, the use of a temporary loan van while we waited for ours to be delivered, an overnight stay on handover day and the staff in the accessories shop and cafe. Stuart and Paul both were very informative and attentive whenever we had a query. Ryan's advice during the van prep was also very helpful regarding GasLow. We would buy from them again based on our experience to date.

Fantastic service by Jamie when purchasing our campervan. Gave advice & supported us through our purchase keeping us informed throughout. So grateful to have the opportunity to stay over in the Rally field to make sure everything was ok & any snags were fixed straight away all supervised by Jamie, you are a credit to the company, thank you so much, Andy & Vanessa Wilson

Everything was really easy. Absolutely no pressure. We couldn't collect the van when scheduled so they just moved the date, no hassle. Sandra was wonderful from start to handover. She explained everything clearly, checked everything and didn't rush us and has provided excellent after sales.

The sales man was very good and very helpful from the start to finish.

Kirby the salesman went over all the details with us and was very helpful

The level of service we received from Nathan at Lowdhams was first class. He kept in touch regularly while we were waiting for our van and has provided an exceptional service after we received it. We would recommend Lowdhams to anyone for their great environment, good choice of vans and friendly and helpful staff.

Popped into Lowdhams service centre today unannounced with a water issue on the motorhome.
The service was exemplary and big thanks to Martin for sorting and some great advice given too

We had waited 8 months for the delivery of the vehicle. Which appears normal for a European campervan at the moment. Hand over was good and we stayed in the rally field for two nights to help understand the vehicle before leaving. We had a few user problems which the staff were happy to come and explain where we were going wrong. Might even buy my next van from them.

The salesman, Kevin Holms, was excellent and went well out of his way to look after us. Very happy with the service and the motorhome we purchased.

The salesman Kirby was excellent from start to finish a credit to Lowdhams. All the staff were helpful and always polite.

Sandra was excellent throughout. Fantastic hand over and all round valued member of the caravan team.