An extremely positive experience. I found something online I liked from their shop. I’d never purchased from them before nor previously heard of their company. I had a few questions I wanted a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The ladies I spoke with were extremely helpful and pleasant . A slight hic-cup with the ring I wished to purchase but the matter was quickly and efficiently resolved. Super people to deal with
Bedrijf heeft geantwoord
After almost 30 years, my wedding ring had become worn and too tight on my finger. A major complexity is that the deign involves 2 concentric rings mounted together, where the narrower ring ‘spins’ ar... Toon meer
Bedrijf heeft geantwoord
Excellent service from start to finish. We were looking for an eternity ring with certain requirements. Lowes made contact with their local supplier & a ring was delivered to the shop. All staff were... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
11 Bridge Street Row, CH1 1PD, Chester, Verenigd Koninkrijk
- 01244325850
- info@loweandsons.co.uk
- loweandsons.co.uk
4,9
Uitstekend
177 reviews
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Thank you Esme
Very attentive lady called Esme looked after us. Not over bearing but so caring and could not do enough for us
22 november 2025
Antwoord van Lowe & Sons
Hello Debbie,
It was such a pleasure to help you pick the perfect ring! I hope you are enjoying wearing it.
Kindest regards,
Esme
Antwoord van Lowe & Sons
Thank you for your review Mr Jones,
We look forward to seeing you again in the future.
Kindest Regards,
Esme
Lovely staff very helpful my ring was…
Lovely staff very helpful my ring was ready for collection on the day specified had it resized and it was perfect
15 november 2025
Antwoord van Lowe & Sons
Hello Tracey,
Thank you for your lovely 5 star review. I do hope you are enjoying wearing your lovely Diamond half eternity ring.
We hope to see you again soon.
Kindest regards,
Esme
Antique necklace
I knew what type of necklace I was looking for. The staff in Lowe & sons were most helpful in finding the piece and arranging a minor alteration. I was contacted within a week to say the necklace was ready for collection. Overall, a very good service.
8 november 2025
Antwoord van Lowe & Sons
Hello Angela,
I'm so glad we could help you find your perfect necklace. I do hope you are enjoying wearing it.
We hope to see you again soon.
Kindest regards,
Esme
Antwoord van Lowe & Sons
Hello Wendy,
Thank you for your kind words, it was a pleasure to help you.
Kindest regards,
Esme
Amazing staff beautiful business love…
Amazing staff beautiful business love shopping here for the choice. Best jewellery shop in Chester!!
29 oktober 2025
Antwoord van Lowe & Sons
Hello Jason,
How kind of you to say! We may be biased but we would agree!
We hope to see you again in the future.
Kindest Regards,
Esme
Excellent staff service and knowledge
Excellent staff service and knowledge. I have shopped here before a number of times and the service is always top drawer. Products are first class.
25 oktober 2025
Antwoord van Lowe & Sons
Hello Marcus,
Thank you for your lovely 5 star review! Your repeat custom really does mean the world to us here at Lowes.
We hope to see you again soon.
Kindest regards,
Esme
Excellent service
14 oktober 2025
Antwoord van Lowe & Sons
Thank you for your review Andrew,
We look forward to seeing you again in the future.
Kindest Regards,
Esme
Antwoord van Lowe & Sons
Hello Matthew,
Thank you for purchasing online with Lowes as well as your lovely 5 star review.
Kindest Regards,
Esme
Excellent service from very helpful and…
Excellent service from very helpful and knowledgable staff. Have bought Chester silver from Lowe’s for years and can highly recommend them for quality items.
30 september 2025
Antwoord van Lowe & Sons
Hello Ian,
What a lovely review! Thank you for your loyalty to Lowes over the years.
We hope to see you again in the future.
Kindest Regards,
Esme
Excellent staff and service 😊 Nice…
Excellent staff and service 😊 Nice selection of gold and gems 👍
27 september 2025
Antwoord van Lowe & Sons
Hello Stephen,
Thank you for leaving us such a lovely 5 star review.
We hope to see you again in the future.
Kindest Regards,
Esme
Superb service
Your staff were very knowledgeable about the products we looked at and were attentive to our requests. The staffs expertise in gemology and we were given the relevant information to our questions.
26 september 2025
Antwoord van Lowe & Sons
Hello Sue,
Thank you such a lovely 5 star review. I hope you are enjoying your fabulous Diamond 5 Stone Ring.
We hope to see you again in the future.
Kindest Regards,
Esme
Very knowledgeable in their field and…
Very knowledgeable in their field and were a pleasure to deal with.
18 september 2025
Antwoord van Lowe & Sons
Hello Chris,
Thank you for leaving us such a kind 5 star review.
We hope to see you again in the future.
Kindest Regards,
Esme
This is a gem of a jewellers tucked…
This is a gem of a jewellers tucked away in the Rows of Chester. A real old-fashioned, traditional shop run by very professional, helpful and welcoming staff. It is always a pleasure to shop here and there is a wonderful array of beautiful pieces of jewellery to choose from. The best jewellers in Chester.
10 september 2025
Antwoord van Lowe & Sons
Hello Lindsay,
Thank you for such a wonderful review, the team will be delighted to hear your thoughtful words.
We hope to see you again in the future.
Kindest Regards,
Esme
Exceptional service at Lowe and Sons
Exceptional service at Lowe and Sons. I recently purchased an absolutely stunning Victorian ring, which needed re-sizing and engraving to match. The results have exceeded my already high expectations and I am absolutely in love with my new piece of history. If you're looking for a jewelers that combines genuine passion for the antique with outstanding service and results, look no further. I look forward to visiting again soon.
12 september 2025
Antwoord van Lowe & Sons
Hello Hannah,
It is such a joy to see yourself and your family! Your repeat custom really does mean the world to us here at Lowes & Powells.
We hope to see you again soon.
Kindest regards,
Esme
Engagement ring valuation
Everything worked to plan - engagement ring was taken in early for staff to check its condition before the valuation on 8th September 2025.
Ring was handed back on time and report issued the following week.
However, the report did not provide full details of two of the four diamonds. Staff stated this was because the valuer had not been handed the previous valuation certificates. I was not requested to provide any documentation in advance.
8 september 2025
Efficiency friendliness efficiency and…
Efficiency friendliness efficiency and professionalism
19 september 2025
Antwoord van Lowe & Sons
Hello Elizabeth,
Thank you for your lovely stream of reviews, its greatly appreciated.
Kindest regards,
Esme
Extremely helpful
Jo was extremely helpful in helping me buy the perfect engagement ring (she said yes by the way!)
8 september 2025
Antwoord van Lowe & Sons
Hi Callum
Thank you for your lovely review and you obviously chose well. I hope you enjoyed your trip. Congratulations to you both.
kindest regards
Jo
A beautiful shop, with wonderful things for sale.
A beautiful shop, with polite, knowledgeable and welcoming staff. The range of gold and silver items for sale is wonderful, and l have often seen exceptional works of art for sale both in the shop window, and within the inside cabinets. The interior of the shop is a pure delight, like stepping back in time.
15 augustus 2025
Antwoord van Lowe & Sons
Hello Alan,
What a lovely review! Your kind words are greatly appreciated.
We hope to see you again soon.
Kindest regards,
Esme
Antwoord van Lowe & Sons
Hello Jane,
Thank you for leaving us such a lovely 5 star review.
We hope to see you again in the future.
Kindest Regards,
Orla
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