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Beoordeeld met 1 van de 5 sterren

I keep getting txt messages from a company that comes through as just Lowell. Firstly I have no debts currently, other than another made up debt by DWP for working tax credits 10 years ago that I... Toon meer

Beoordeeld met 1 van de 5 sterren

Harassment!! Letters, phoning my mobile.. Even my husband's phone which I never gave you because it's not his debt. I block you and you try again using a different number and I block you again and so... Toon meer

Beoordeeld met 1 van de 5 sterren

Lowell are chasing me for a JD Williams Simply Be account I have never opened. I told them someone used my name because this is not my debt and they said that they cannot find any evidence of fraud.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Nur schlechte Erfahrung mit diesem Untenehmenskonstrukt gemacht. Emails werden gar nicht beantwortet, 30 Minuten Warteschleife bei Anrufen, dann mit unhöflichen Mitarbeitern konfrontiert mit schlechte... Toon meer

Bedrijf heeft geantwoord


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TrustScore 1.5 uit 5

349 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 91% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

Lowel you Heard what i could afford to pay back and Look at me now ,Smiling.

I would Like to thank Linda who i spoke to today saturday the 18th of April 2026 for her kind help , I have now got down to my last payment owed in May2026 and i have so many thankyou's to the Lowel Team who helped me get my Debt down with looking at what i could afford each month. i can almost touch freedome with my last owed payment, Again Linda Thank you you lovely Lady and i raise a Cream cake to you with a smile.

18 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I keep getting txt messages from a…

I keep getting txt messages from a company that comes through as just Lowell.
Firstly I have no debts currently, other than another made up debt by DWP for working tax credits 10 years ago that I paid of 5 years ago and they claim I didn't and are robbing me blind for it again. Something I am currently looking into legal proceedings against.
As for the info from Lowell. I have received no phone calls recently other than spam calls. I have received no letter about any debt from any company I may or may not owe a debt to. There is no information on the txts other than stating to contact so they can help me. Rob me more like. The number is different from lowells official website number. There is a link that I am not clicking on. There is no way to reply to the txt, nor report it, nor block it.
After seeing that all the scammers that use that use this company name as a front and thst the company also buy people's numbers illegally and change name's, addresses etc im simply going to ignore it seen as I do not want to entertain another bunch of robbing scumbags like DWP are.

15 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Harassment!

Harassment!! Letters, phoning my mobile.. Even my husband's phone which I never gave you because it's not his debt. I block you and you try again using a different number and I block you again and so on..
The debt is about 10 years old and I'm stupidly still paying you for it. You keep DEMANDING I call to discuss my payment plan. I've been made to take ill health retirement and you're lucky you still get something from me every month. I'm asking you to back off or I'll seek legal advice!.

11 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

These people are absolute scum of the…

These people are absolute scum of the earth scammers who prey like vultures on vulnerable people and they ought to be thoroughly ashamed.

They buy unsecured debt for pennies on the pound which is quite often statute barred and then try to trick uniformed people into paying it.

What they don't want you to know is when you sign a credit agreement there is a clause saying they can sell the debt to "firms" like lowells but nowhere in the contract did you agree to actually PAY the company they sell it to which totally violates the bills of exchange act of 1882.

You don't have to pay them a penny as when they bought the debt the original debt was settled and since you didn't sign any agreement with lowell OR agree to pay them in the original credit agreement legally they don't have a leg to stand on.

They have been trying to get £500 off me for years for a statute barred debt from 2012 and they'll never see a penny as i legally owe them nothing and neither does anyone else.

9 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Lowell are chasing me for a JD Williams…

Lowell are chasing me for a JD Williams Simply Be account I have never opened. I told them someone used my name because this is not my debt and they said that they cannot find any evidence of fraud. I never entered into a credit agreement with JD Williams and I have asked them to show me where I have and my signature because I absolutely know that I never did

2 april 2026
Review zonder uitnodiging
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Antwoord van Lowell Group

Fi
Thanks for reaching out to us here. We take all feedback seriously and we've sent sent you a DM to see what we can do to support you.
Thanks
Jessica

Beoordeeld met 1 van de 5 sterren

Lying, harrassing scam artists probably breaking the law.

I am once again getting hassled by these people. This is the third time I've written a review. They keep hassling me with phone calls, texts and letters saying I have a Paypal credit debt. I have never taken out credit with Paypal so this debt is completely false and they are scam artists. Every time I write a review, they seem to stop for a few months, but then start again. It's reaching the point now where I'm going to explore legal proceedings against them for harassment. I'm pretty sure what they're doing is illegal.

And no, I will not give you further personal information of mine, since that seems to be your standard response to these complaints.

EDIT: I am not responding to your request for further information because I don't want you to have more of my personal data. I have just received yet another letter about a debt that isn't mine. I've already reported you to the ombudsman and if this continues I will be contacting the police.

1 april 2026
Review zonder uitnodiging
Logo Lowell Group

Antwoord van Lowell Group

Hayley Louise Charlesworth
To find out more about Lowell - including the answers to many FAQs that may help you understand our position visit https://www.lowell.co.uk/help-and-support/

We’ve sent you a DM to see what we can do to support you. Please don’t worry – just get in touch so we can help.

Thanks
Jessica

Beoordeeld met 1 van de 5 sterren

Nur schlechte Erfahrung mit diesem…

Nur schlechte Erfahrung mit diesem Untenehmenskonstrukt gemacht. Emails werden gar nicht beantwortet, 30 Minuten Warteschleife bei Anrufen, dann mit unhöflichen Mitarbeitern konfrontiert mit schlechten Deutschkenntnissen, die einem nicht weiterhelfen "können". Ich kann nur abraten Geschaftsbeziehungen zu diesem Unternehmen oder der Muttergesellschaft Lowell Group einzugehen. Ich bin zu tiefst enttäuscht von allem was ich von Lowell kennengelernt habe. Nie wieder. 0 von 5 Sternen wäre angebracht.

11 maart 2026
Review zonder uitnodiging
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Antwoord van Lowell Group

Marc

Thanks for getting in touch via Trustpilot. We kindly ask that you reach out to us directly at https://www.lowell.co.uk/contact-us/ so we can offer you our support.

Thanks
Jessica

Beoordeeld met 1 van de 5 sterren

debt

I am raising this review because i am experiencing significant harrasment from Lowell about a debt that i know nothing about i have repeatedly emailed and told them i do not acknowledge this debt and this debt appears to be dating back 7+ years which means it should be statute barred by now, i dont acknowledge this debt it is not my debt and i want proof of how you got my personal information and proof of who sold you the debt because i do not owe money to EON i have not been with them for over 8 years now they can f*** right off.

26 maart 2026
Review zonder uitnodiging
Logo Lowell Group

Antwoord van Lowell Group

Rachael Hanley

Thanks for reaching out to us here and for asking about statute barred debt.

It’s a subject that’s a little too complicated to go into here. But we do have a useful guide on our website that explains the basics about it. You’ll find it here https://www.lowell.co.uk/help-and-support/debt-guidance/what-is-statute-barred-debt/

If you'd like to chat further about your 1 star rating, please get in touch at https://www.lowell.co.uk/contact-us/. Or, if you’ve got an online account with us, you can sign in and use Live Chat if you prefer.

Thanks
Jessica

Beoordeeld met 1 van de 5 sterren

A shit show of a company chasing people…

A shit show of a company chasing people for statue barred debts , constant letters , constant phone calls, fake printed csa's I could go on .. and by the looks of it im not the only ones they are trying to.mug off .. total shitshow

11 maart 2026
Review zonder uitnodiging
Logo Lowell Group

Antwoord van Lowell Group

Chris

Thanks for reaching out to us here and for asking about statute barred debt.

It’s a subject that’s a little too complicated to go into here. But we do have a useful guide on our website that explains the basics about it. You’ll find it here https://www.lowell.co.uk/help-and-support/debt-guidance/what-is-statute-barred-debt/

If you'd like to chat further about your 1 star rating, please get in touch at https://www.lowell.co.uk/contact-us/. Or, if you’ve got an online account with us, you can sign in and use Live Chat if you prefer.

Thanks
Jessica

Beoordeeld met 1 van de 5 sterren

trusler kan jeg ikke bruge til noget og…

trusler kan jeg ikke bruge til noget og har ret til at eje et køretøj som har nul værdi ( 90'er model) . det en gammel model og klare ikke syn næste gang den skal synes. ikke en gang SKAT som jeg skylder penge og afdrager til gider rode i den gamle bil for igen den har nul værdi og jeg har ret til at eje en værdiløs bil . og er det en gæld til en boligforening ( ?? ) så har de prøvet at registerer mig i RKI hvor jeg så skrev til RKI . OG RKI skrev til boligforening som ikke kunne dokumenterer for jeg rent faktisk skyldte dem noget-. så RKI fjernede mig fra deres register igen ;)
der ud over er jeg førtidspensionist , og man kan ikke plukke håret af en skaldet .!
kunne være en god ide at i skrev på dansk. jeg er dansker !!! og oplever jeg flere trusler / chikane fra jer , vil i blive politi anmeldt !!

11 maart 2026
Review zonder uitnodiging
Logo Lowell Group

Antwoord van Lowell Group

pernille lundahl nielsen

Thanks for getting in touch via Trustpilot. We kindly ask that you reach out to us directly at https://www.lowell.co.uk/contact-us/ so we can offer you our support.

Thanks
Jessica

Beoordeeld met 1 van de 5 sterren

Fik en fantastisk hjælp af en…

Fik en fantastisk hjælp af en medarbejder. Endte med en tur i foderetten. Virkelig god hjælp gab. Nu ventet 14 dage på svar retur om det kan ændres..hører intet. Kontaktet dem 3 gange. Meget ubehagelig følelse at gå rundt med.

5 maart 2026
Review zonder uitnodiging
Logo Lowell Group

Antwoord van Lowell Group

Vivi

Thanks for getting in touch via Trustpilot. We kindly ask that you reach out to us directly at https://www.lowell.co.uk/contact-us/ so we can offer you our support.

Thanks
Jessica

Beoordeeld met 1 van de 5 sterren

This company provides very poor service…

This company provides very poor service and inaccurate information. They failed to recognize their own mistakes and instead placed the blame on me. As a result, their actions have negatively affected my credit.

6 maart 2026
Review zonder uitnodiging
Logo Lowell Group

Antwoord van Lowell Group

James McGovern

We take all feedback seriously. If you’d like us to look into it for you, we’re happy to do so. Just get in touch at https://www.lowell.co.uk/contact-us/. Or, if you’ve got an online account with us, you can sign in and use Live Chat if you prefer.

Thanks
Jessica

Beoordeeld met 1 van de 5 sterren

Terrible company

Terrible company, trying to get money via harassment.
Picked on the wrong person this time as im taking them to court and would suggest others do the same , ill also be claiming the costs back from them.

27 februari 2026
Review zonder uitnodiging
Logo Lowell Group

Antwoord van Lowell Group

Lance Archer,

Thanks for reaching out to us here. We’ve sent you a DM to see what we can do to support you. Please don’t worry – just get in touch so we can help.

Thanks
Jessica

Beoordeeld met 1 van de 5 sterren

Scam artists and liars

4 maart 2026
Review zonder uitnodiging
Logo Lowell Group

Antwoord van Lowell Group

Matt Wilson,

We take all feedback seriously and if you'd like to chat further about your 1 star rating, please get in touch at https://www.lowell.co.uk/contact-us/. Or, if you’ve got an online account with us, you can sign in and use Live Chat if you prefer.

Thanks
Jessica

Beoordeeld met 1 van de 5 sterren

Lowell 100% harrassment

This company use harrassment, threats and bullying as a way of getting what they want. They are unethical thugs and i have logged a complaint regarding their shocking conduct. I have also reported them to the FCA. They should be struck off.

23 februari 2026
Review zonder uitnodiging
Logo Lowell Group

Antwoord van Lowell Group

Janet lynn

Thanks for getting in touch again. Since you posted this comment, we’ve been in touch and the relevant department are looking into this for you.

Thanks
Jessica

Beoordeeld met 1 van de 5 sterren

Would not rate one star if I could…

Would not rate one star if I could horrible company with scare mongering tactics for years I've been getting threatning letters emails on a 26 year old statuary barred debt threatning court action which is no longer possible due to the statue of libertations act yet they keep on trying the same intimidating ploy to try and get money which they will never get contact them not in a month of Sundays would I ever some people are scared of this company me I just ignore them they will try anything and if it carrys on I will be contacting the appropriate authoritys and report the vile bunch of bullys.

24 februari 2026
Review zonder uitnodiging
Logo Lowell Group

Antwoord van Lowell Group

pete hennessey,

Thanks for reaching out to us here and for asking about statute barred debt.

It’s a subject that’s a little too complicated to go into here. But we do have a useful guide on our website that explains the basics about it. You’ll find it here https://www.lowell.co.uk/help-and-support/debt-guidance/what-is-statute-barred-debt/

We’ve sent you a DM to see what we can do to support you. Please don’t worry – just get in touch so we can help.

Thanks
Jessica

Beoordeeld met 1 van de 5 sterren

Total cowboys

I took lowells to court and in mediation it was agreed if I dropped it they would never contact me again and remove the fraudulent debts off my credit report.
Yet a few months later all the harassment has started again.
I am now actioning it back to court, this company are absolute cowboys.. happy to supply evidence of mediation and will update court outcome on here and youtube.
I was expecting this to happen after years of lies and harassment so fully prepared for it.

2 februari 2026
Review zonder uitnodiging
Logo Lowell Group

Antwoord van Lowell Group

Nathan

Thanks for reaching out to us here. We’ve sent you a DM to see what we can do to support you. Please don’t worry – just get in touch so we can help.

Thanks
Jessica

Beoordeeld met 1 van de 5 sterren

They keep harassing me for a debt I…

They keep harassing me for a debt I don't owe. They have not sent any paperwork to prove I owe tge debt which I believe they have to do now by law. When they call it comes up as suspected spam. Plus they demand all my personal details before they talk to me. Sorry but I don't give my DOB over the phone or online. There are so many scams you don't know who to trust. All they do is keep making threats. I will be happy to go to court as they are breaking the law and I will sue for compensation.

20 februari 2026
Review zonder uitnodiging
Logo Lowell Group

Antwoord van Lowell Group

Mr Barry French,

Thanks for reaching out to us here. We take all feedback seriously and we've sent sent you a DM to see what we can do to support you.

Thanks
Jessica

Beoordeeld met 1 van de 5 sterren

hochgradige verbrecherbande fälscht…

hochgradige verbrecherbande fälscht unterschriften spioniert daten aus um menschen zu schädigen erpresst menschen droht diese vbr gh in knast bka is informierzt

1 februari 2026
Review zonder uitnodiging
Logo Lowell Group

Antwoord van Lowell Group

Hi g,

Thanks for getting in touch via Trustpilot. We kindly ask that you reach out to us directly at https://www.lowell.co.uk/contact-us/ so we can offer you our support.

Thanks
Jessica

Beoordeeld met 1 van de 5 sterren

Used to be a 3 mobile costumer many…

Used to be a 3 mobile costumer many years ago. Recently I Started to receive letters from Lowell regarding a 3 mobile debt. (I didn’t have any debt) The name on the letter is very similar to mine and has my address, so I opened by mistake, Also There was no one with this name ever at this address. Fraudulent people!!

13 februari 2026
Review zonder uitnodiging
Logo Lowell Group

Antwoord van Lowell Group

Hi Mariana

Thanks for reaching out to us here. We’ve sent you a DM to see what we can do to support you. Please don’t worry – just get in touch so we can help.

Thanks
Jessica

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