Lucky Onesie Reviews 215

Worst place to purchase a onesie. You might as well burn your money instead of buying anything from here. Bought a onesie and I liked how it look so I bought it. When I got it it was completely different from the picture. I let them know about this they said it was the same thing like if I were blind and couldn’t compare the two and they best they could do was refund $5 after sending it back as if that even covered the shipping cost.

To make a long story short, this business falsely advertises its materials, scams you with the pricing, and does not honor its refund/return policy. To get more into detail, I ordered a onesie off of this website. When I received it it was not what was advertised on the website, in quality and just over all style/design. What’s more, both the onesie I received, and the one they advertised are sold separately on Amazon. I was given the cheaper one for the price of the more expensive one on Amazon. I checked and followed the policy of luckyonesie and contacted customer service immediately simply requesting an exchange since I wanted the onesie on the website. They refused to accept the request and this posed an issue since they clearly stated in the policy that they will not even consider an exchange/refund if I were to re-ship it with out notifying them first. I ordered $103 dollars of merchandise, and I would get nothing if I just sent it back. To compensate Kiana offered me a $5 usd reimbursement, Instead of just the exchange I requested which I kindly refused and sent pictures showing the issue and followed their request as per their policy. I ended up disputing it with my bank. This was a very unfortunate experience and I will not be shopping through this company again.

I placed an order on the 24th of November and still have yet to receive any update on shipping almost a month later. I have emailed the company twice and gotten no response. If this changes, I will change my review but, right now, this company appears to be scamming people out of money.

I received my order 3 weeks after they said it would arrive. They are loose threads all over they place straight out of the package.

I BEG all people considering this company to please choose another company. this company conducts business in an absolutely disgusting way. PLEASE GO ELSWHERE AND DO NOT SUPPORT THESE CROOKS

please please please please take my advice. I LITERALLY and without AN OUNCE of exaggeration NEVER IN MY LIFE have dealt with a worse company. I HIGHLY recommend spending a couple extra dollars to purchase through another company. DO NOT TAKE THE CHANCE of having an issue with an order and GETTING ABSOLUTELY SCAMMMMMMMED out of a refund. I beg anyone reading this to avoid business with this JOKE of a company at ALL COSTS! PS: i have written proof of this company threatening a customer and am extremely close to getting lawyers involved to address the illegal activities this company so irresponsibly uses. MORE THAN HAPPY TO GIVE OUT ALL THE PROOF I HAVE AND TO FURTHER EXPLAIN THE UNACCEPTABLE BEHAVIOR OF THIS COMPANY

Order placed on 10-21-21. No contact about shipping. Contacted company 4 times by email and twice by phone. Filed an expedited claim with PayPal 11-15-21 and received a refund within hours. Very poor customer service, no communication. If you choose to order from this company, use PayPal for payment so you can get your money back when you never receive your order.

This place is a scam.

I ordered a onesie on 10/18/2021 and paid $20 for 4-7 day shipping because I wanted to make sure I’d get it by 10/30. I did not get it until 11/3 (13 business days later!) when I no longer need it. There was no indication that there would be delays when I ordered it.

The company is terrible about responding to emails, but when they finally did email me back they said I could either return it and pay another $20 for return shipping or keep it and get a 20% refund.

After a lot of back and forth they refused to offer to refund me more than $10 (for a $40 onesie plus $20 express shipping that wasn’t provided).

Never order from here.

Trash. This place is a scam. Do not order from them ever you will lose money, never get your order, and get zero response to emails asking for service. This company is a scam

Ordered a Halloween costume and they sent the wrong size. Would not respond to my email about returning the product.

HORRIBLE. I ordered it on the 18th and paid for express shipping so it would come in time for Halloween. Well Halloween is tomorrow and NOTHING. I even tried emailing them multiple times and no response. The worst part is is that this was supposed to be a group costume so now I’m not sure what to do. NEVER ORDER FROM THIS PLACE LIKE EVER THIS IS A SCAM

If i could vote 0 stars, I would. Expedited shipping and 3 weeks later... no package. 10 emails sent... no response. I guess it's my fault - I should have looked at the address where the company operates. Hopefully one day this "company" and everyone who "works" for them is eradicated off the planet like the rats they are.

Ordered on the 17th with expedited shipping. $20 for shipping by the way which is insane and more than enough for 2-day shipping. Have not even received a Tracking Number for shipping 12 DAYS LATER!! Still no order on my doorstep!! DO NOT ORDER FROM THEM!!

ZERO starts. This is a complete scam. Do not order from this website! I ordered a costume 10 days ago and paid $20 for expedited shipping. My package has yet to ship and I have not gotten a response from multiple inquiries via email and phone. This is not a legitimate business.

UPDATE: we JUST got our order today and we were missing one of the onesies we ordered. WORST BUYING EXPERIENCE OF MY LIFE. Still no response on the refund for the onesie or the shipping we paid extra for. Really wish these other bad reviews were here before I made the decision to go with this company but hopefully this will save someone else’s money

Terrible Experience
Purchased the Sully Onsie Pajama for my daughter for Halloween. What I received looked nothing like the picture. It was a cheap knockoff that had terrible stitching on the face, looked nothing like the picture or Sully. I emailed them 10+ times looking for a resolution or return and never received a response. NEVER ORDER anything from them. Terrible experience.

This place is garbage, it’s all a scam. Ordered from them weeks ago and paid the $20 shipping. Never received the item and still no response after weeks and several messages to them.

Like pretty much everyone leaving a 1 star review, I ordered on the 15th and went with Express Shipping so I could guaranteed get it before Halloween. Boy was I wrong. When I started to figure out my costume wasn't arriving I tried emailing them, but I get no response. Almost want to say that there is just nobody even operating this business anymore and they're just raking in free cash. Do not purchase anything from this site.

Do NOT order from here. Shipping is a scam as others have stated, and absolutely no responses from customer service. Absolutely booty cheeks!

Terrible service, gets your to pay for express shipping and then doesn't ship your order after a week . Was supposed to match my daughter for a monster's Inc themed Halloween. But now my package is not expected to arrive until after Halloween. And I placed my order 2 weeks ago with express shipping. (4-7 days) didn't ship my order until over a week after my order was placed. And still is going to take longer then 4-7 days to be received ruining a Halloween.