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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Love the apple ice. Quality product that I'll now be supporting since they support Telluride Bush.

Beoordeeld met 4 van de 5 sterren

-Seamless transition from dip with 12mg -Consistent nicotine release over time -My office smells better -No teeth staining -Great flavor-a little sweet -Less conspicuous -fewer tobacco relat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The gum is OK but ordering and establishing an account can't be done unless you are an addict. They will only allow "subscribers" that auto deliver monthly to set up accounts so you can't see what you... Toon meer

Beoordeeld met 1 van de 5 sterren

The way your company does business is sneaky and your product is overpriced dog poo. After trying your product, it all went in the trash. Zyn is way better. Unless you like eating chemicals that caus... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vitamine- en supplementenwinkel
  2. Tabakswinkel

Informatie afkomstig van verschillende externe bronnen

Say goodbye to smoking and hello to Lucy, the cleaner form of nicotine. Choose your flavor and get Lucy delivered to your door monthly to upgrade your nicotine.


Contactgegevens

  • Minneapolis, Verenigde Staten

  • lucy.co

3,1

Gemiddeld

TrustScore 3 uit 5

203 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Simply the best

Love the apple ice. Quality product that I'll now be supporting since they support Telluride Bush.

27 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

had no idea i was subscribing to a…

had no idea i was subscribing to a monthly service. I emailed several times to try to get the gum to stop coming. I just wanted to try it out. I finally asked chat gpt how to get them to stop delivering and learned I had an account and had to log in and where to go once logged in to cancel the freaking subscription. These crooks should be ashamed of themselves. What a nightmare.

10 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I would like to let people know to…

I would like to let people know to avoid this company who is based in Paul Kavanagh Renewable
Heat Source
086 173 8882
He is based in
57 St Anns Square, Portmarnock,
Co. Dublin
As we were carrying out works in North Dublin one of the guys who was repairing a bedroom floor put some screws in into floorboards to stop nice coming from the cheap flooring double installed in the property made a mistake by putting in screw into the water pipe he was at the property for around 15 minutes he repaired it he charged €510 for this amount of time and very little materials had to be used. I’ve spoken to a qualified plumber who is in the building trade for over 20 years and he has told me that this guy has charged three times the amounts of what the correct price should be and Paul if you’re looking at this, I can assure you that tomorrow all of the online advertising websites will be notified and you will be getting reported for frauds and deception and overcharging as I have a snapshot of the payment being paid to your bank account. This will not be getting done to anybody else I will also be notified the necessary banking system with your details. Your account is being used for frauds and deception 57 St Anns Square, Portmarnock,
Co. Dublin as I have all of your details no invoice no receipt.

18 november 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

The gum is OK but ordering is not

The gum is OK but ordering and establishing an account can't be done unless you are an addict. They will only allow "subscribers" that auto deliver monthly to set up accounts so you can't see what you have bought or check status unless you subscribe. That obviously means going thru the whole order process from scratch every time. What a joke.

18 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unable to fulfill my order but won’t refund

I have had multiple issues with their turn around time on orders. One order never shipped and now I’ve been waiting for five business days and their customer service is blaming “fulfillment issues” which sure sounds like they don’t have it in stock but they certainly took my money… zyns will be back soon. Just buy Zyns.

Update: it has now been 3 weeks since I submitted my order and they just shipped via ups, which requires a signature, but I have a job so now I have to pay $6 to pick it up somewhere. HORRIBLE COMPANY

7 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product and outstanding customer…

Great product and outstanding customer service. I contacted costumer service after having an issue with shipping and Jennifer immediately emailed me back, cancelled the order and put in a replacement order.

29 augustus 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

This company has great customer service but......

This company has great customer service that's about it. First order great! Second order bad hard breakers and pouches was lacking second order replaced the first return mango was horrible 3rd mint pouches was to thin Than usual. My point here is they quality control is horrible I will not order again untill they get they quality control in order or they drop prices due to to this. BE WARNED MANY PEOPLE HERE HAVE COMPLAINTS ABOUT QUALITY CONTROL. THANKS BUT NO THANKS LUCY

8 augustus 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

They sent me 3 reviews

They sent me 3 reviews. I finally left one so they would leave me alone and then it appears they DELETED IT. I think zyn is a better product and will be going back to them

1 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Magnifique hôtel

Magnifique hôtel, Propre, accueil chaleureux du personnel de l'hôtel, les chambres sont spacieuses et luxueuses , le restaurant de l'hôtel est top meilleur service et repas délicieux.
N'hésitez pas à venir en famille, en couple ou autre , accessible à tous les âges.

3 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love the flavors

Love the flavors, I like that it doesn't burn or sting my lip like others on the market. I do wish the product had a cheaper price point.

24 mei 2023
Beoordeeld met 4 van de 5 sterren

Great company, the type of startup you'd want to be part of.

Customer service is super responsive and has a personal touch. Products are far better than anything on the market, but still can use some QC (for example, different flavors have different experience. The bead inside the mint pouch will dissolve within minutes on its own, releasing the flavor earlier than one may want it. The bead inside the berry pouches will never dissolve until the user bites into it). Some pouches have alot of flavor "dust" inside the can (when i close the can, literally a puff of cloud comes out), other cans do not. Some pouches break down faster than others, etc.

Flavors are outstanding. Flavor lasts much longer than market competitors found in stores

I appreciate a premium product for someone that can pay a premium price.

Would purchase these with 0 nicotine just because the flavor and experience is so satisfying.

24 mei 2023
Beoordeeld met 3 van de 5 sterren

Pouches are pretty good

Pouches are pretty good. I like the you can get them in 12mg. My only problem is every time I order there's at least one pouch that's torn open and the whole can is cover in the powder. It's not a huge deal but it is a little annoying

23 maart 2023
Beoordeeld met 1 van de 5 sterren

You sent the wrong flavor and did not…

You sent the wrong flavor and did not ask if it would be ok to sent that one instead of the one that is on my subscription

22 maart 2023
Logo Lucy

Antwoord van Lucy

Hi Jill, thank you for your review. That sounds like a fulfillment error. We've reached out from support@lucy.co for more information and to assist with a replacement.

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