I ordered my daughter a personalised short sleeves and shorts pyjama set for her birthday and got sent long sleeves and long bottoms instead. I’ve emailed customer service three times and I’ve h... Toon meer
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Brilliant from start to finish. I had so many questions before ordering to make sure everything was perfect. The seller responded so fast and was extremely accommodating. The items even though persona... Toon meer
I ordered a personalised teddy bear comforter and it is so soft and cute, incredibly well made to a very high standard, using excellent quality materials. Very good value for money and amazingly fast... Toon meer
Amazing quality - exactly as described and ordered. Made for the most perfect Easter gift for the little ones. Exceptional customer service, received a response within the hour. Item was produced and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Shop our extensive range of personalised products for men, ladies, kids and baby! Unique personalised items for the perfect gift for you, friends and the whole family!
Contactgegevens
Verenigd Koninkrijk
- lulabay.co.uk
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Great product!
Great product, super fast shipping and the seller was awesome to answer any and all questions I had.
Amazing quality,
Amazing quality,
I order two personalitied blanket and they are stunning.
The communication with the seller was also another level.
I was so worried about them being delivered and they went above and beyond to relax my worries.
The loveliest company to deal with!
The loveliest lady to deal with, great company, great products, ordered some Pyjamas for my nieces 21st, they were superb, exactly as described, and packaged lovely.
Would highly recommend this seller! And would most certainly purchase from them again. 5 ⭐️
Good customer service
I bought a dressing gown and slipper set for my niece for Xmas.
I was unsure of sizing as she is 12 and got a reply back really quick. Customer service is fab and my niece loved them. They felt really cosy.
Great product
Great product. So fluffy and received it very quickly. Definitely recommend.
Great product of high quality and very…
Great product of high quality and very fast delivery. Other half was very happy with her personalised PJs - thanks!
Brilliant service from ordering to…
Brilliant service from ordering to delivery! Lovely quality and excellent personal customer service! Quick response and questions answered in relation to colours and stitching. Lovely gift for our grandson and excited to give it to him - great quality and well finished cuddly! Thank you Lulabay!
The luluby team were very easy to…
The luluby team were very easy to communicate with , they responded to me with quick and also helped deliver what I needed ontime. The robe was soo cute and the person I gifted it for absolutely loved it. Definitely recommend it
Absolutely shocking customer service
Absolutely shocking customer service. Think twice before placing an order with this company. Order a special birthday present for my pregnant wife, it came with poor stitching quality. Emailed the customer service team, 2 weeks went by and didn’t get a response. Decide to message them on a different social media platform (instagram) and were as useful as a chocolate teapot.
Goodddddddd
Zero stars. Do not trust.
Zero stars.
They lost my order and customer services haven’t responded in over 10 days. DO NOT trust this company to order a baby gift to Ireland.
This company went above and beyond to…
This company went above and beyond to help me when I realised I didn't change the colour of the name - I chose a grey teddy with silver writing and it wasn't visible so they sent me a new one out free of charge. The quality is amazing, so thick and the embroidery is spot on. Super fast delivery too xx
Excellent service
Excellent service
Just what I needed as using the bibs for name places at my wedding. Lovely quality and delivered well within the time frame
Personalised Dressing Gown
As described in the picture, I received a personalised dressing gown for my granddaughter. The quality was good and delivery was very quick.
I would recommend this supplier.
My mum absolutely loved her dressing…
My mum absolutely loved her dressing gown! It's so lovely, soft and with her name on it as well. Very prompt delivery. Thank you for making her so happy!
Absolutely over the moon with my…
Absolutely over the moon with my purchase.
Thick material
This robe was made with quality material and is much thicker than I expected. My son is 3 and could wear it for a couple more years. Fast shipping too
Gorgeous personalised dressing gown
Gorgeous personalised dressing gown. It was a gift and she said it is the nicest dressing gown she has ever had. Amazing quality, quick delivery, great price, what more can you ask for. Thank you.
Great service
Great service came before due date, good quality, embroidery is spot on and makes a lovely gift. Fits to size too.
Thank you for you'r service 😊
Faulty Item and No Response to Emails
Ordered Pyjamas for my partner, for Christmas. They were delivered with no issues, however, when gifted on Christmas Day, we noticed that a button was missing from the top and there wasn’t a spare included as I would typically expect to see.
I emailed on Christmas Day (not expecting an instant reply of course), heard nothing back, so chased them, heard nothing back so chased again on the 3rd Jan and still nothing.
I have raised this as a dispute to get my money back.
Looking through other reviews, it seems they do not respond to any emails.
Avoid
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