Great company, Sarah is amazing at what she does and always goes above and beyond to meet our companies requirements and we would not use anyone else. Robbie CEO Roma Construction
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Lees wat reviewers zeggen
Luminal Digital have been great with helping us with all things PPC, SEO and META. Can not thank Sarah F enough she is always so helpful and goes above and beyond to support us. Great company
I have been with the team for very long time now and they always been honest and done exactly what they said. I’m very happy with the website and how well the team managed it. If I have any qu... Toon meer
Really bad. Once the smarmy salesman collected the 50% deposit, it went immediately downhill. The staff are outsourced (cheaply inevitably) from other countries, and the additional sales' attempts... Toon meer
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Really bad
Really bad.
Once the smarmy salesman collected the 50% deposit, it went immediately downhill. The staff are outsourced (cheaply inevitably) from other countries, and the additional sales' attempts start virtually immediately for content etc. The design was basic, and I could have done it myself. No-one ever knew what I had agreed. They then wanted the rest of the money before it was even completed (and 'went to coding', whatever that means - coding starts from the beginning), and then the harassing calls began. Please, please, do not waste your money here. I will now need to take legal advice to reclaim the £777 deposit.

Antwoord van Luminaldigital
Allan Lawrence is a great person to…
Allan Lawrence is a great person to work with. His Knowledge and understanding is world class in the eCommerce space. Highly recommended.

Antwoord van Luminaldigital
Highly recommend
Great communication and very helpful with delivering a great product
Helpful and informative people who get…
Helpful and informative people who get results!
A Corrupt Shambles
Note to Trustpilot:
This is a repost of my reposted review that was ‘incorrectly’ deleted.
The notification email you sent was spuriously missing the link necessary to respond?
Alternatively, I air your dirty washing here.
As requested, the polite and truthful sentence that was flagged had been removed; consequently, there was and is no reason to object.
However, this was still deleted at ElevateOM's request to hide their disgraceful activities.
Any further interference will display yet more corrupt activity.
If not for the excellent service from Stacey Swinburn the Senior SEO Account Manager, I would have given up with this shambles a long time ago.
The disgraceful service of this organisation is beyond belief.
The above is a review that I posted 06/08.2025 which covertly disappeared from Trustpilot.
Not only is ElevateOM a shambles, Trustpilot cannot be trusted!
ElevateOM are aware that they have charged me double the standard fee, for services that were not provided. However, I have now been waiting for 11 weeks with no response.
Checking Trustpilot revealed that my review had been removed. This was shown in my account, yet not on the company profile.
The only way that I can get a response out of ElevateOM is to post a negative review.
Exposing that Trustpilot cannot be trusted likely guarantees that this post won't last long either!
After reposting this review, it only took 5 minutes for my previous review to magically reappear...
However, this corruption is exposed by my review reappearing; out of chronological order with their other negative reviews.
Gratitude for Excellent Service
A big thank you to ElevateOm for hosting my website and supporting me over the past few years.
I want to give special thanks to Mark David, who has been the main reason I’ve continued to renew my contract year after year. His warm, supportive, and consistently professional approach has made all the difference.
Every time I’ve had a website issue, Mark has resolved it quickly and effectively. His dedication and expertise are exceptional.
Mark is top-tier – exactly the kind of professional every customer hopes to deal with, and a true credit to ElevateOm.

Antwoord van Luminaldigital
I’m very happy in terms of overall…
I’m very happy in terms of overall quality of the website and excellent customer service very helpful team.

Antwoord van Luminaldigital
Great website design
Elevate and all the staff I have dealt with have been fantastic the project was brought to life with care and creativity. I am very happy with the final results. My developer avinash has been particularly diligent when dealing with my feedback and revisions

Antwoord van Luminaldigital
Very responsive to instructions
The company was very helpful in developing the website that I wanted, not one that fitted an off-the-shelf package. Jackie oversaw the process and kept all working quickly and efficiently.
I had a great experience working with…
I had a great experience working with this company. Cristine and Avinash were extremely professional and supportive throughout the process of building my website. Their attention to detail and prompt communication made the entire experience smooth and stress-free.
I want to take a moment to express my gratitude
I want to take a moment to express my sincere gratitude to the Elevate team, especially Jackie and Anuj, for their incredible support during my recent transition from the old system. Despite my very tight schedule and the challenges that came with the old platform closing down, both of them went above and beyond to make the process as smooth and stress-free as possible.
Their professionalism, patience, and dedication truly stood out. Jackie kept everything well organised and communicated clearly every step of the way, while Anuj handled the technical side seamlessly and with great attention to detail. Together, they made what could have been a stressful transition feel effortless.
Thank you both for your continued support and commitment it’s genuinely appreciated

Antwoord van Luminaldigital

Antwoord van Luminaldigital
Fantastic Advisors on the site
Excellent advisors on the site- whenever you are stuck or not sure of something- they are quick to provide practical professional help and guidance

Antwoord van Luminaldigital
good service easy to deal with the…
good service easy to deal with the designers to get the website online

Antwoord van Luminaldigital

Antwoord van Luminaldigital
Individual recognition - Angelito
This review is to give recognition to an individual that went over and above supporting us. He was calm, helpful and actually took ownership and sorted out a mess when everyone else made promises but didn't deliver. It was a very stressful time as we were transferring from Web.com in tight timescales. Of everyone we dealt with at ElevateOM, Angelito Bacera was absolutely outstanding. A real pleasure to deal with and a genuinely nice guy. Thank you Angelito.

Antwoord van Luminaldigital
Elevate has demonstrated exceptiona
Elevate has demonstrated exceptional service in the development of my website, particularly following previous unsatisfactory experiences with other website design firms. From the initial consultation to the final website design, Elevate has provided comprehensive support. Their communication across all departments is exemplary, and their professionalism is unmatched. I highly recommend Elevate for website design services to anyone, as they have proven to be the superior choice. Only wish i found them from the start. Additionally, their pricing structure is highly competitive for what they do for you. Excellent service from a professional company. A Credit to Elevate and the team that work with them.

Antwoord van Luminaldigital
All good at first, then problems begin
Unfortunately I have to modify this review after 2 months of work. Positive points: Cost is low, final result: good; Negative: to get to this point was two months of mental torture with back & forth daily emails to get it right.
Good (after design) so far; plenty of contact and quick, but as I write this I am only halfway through the project.

Antwoord van Luminaldigital
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