We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Ampoules G9 de la marque luminea chauffent et fondent ! En fondant , les lamelles plastique se déforment et empêchent l’extraction de la sphère en verre de la suspension lumineuse pour l’échange... Toon meer

Beoordeeld met 1 van de 5 sterren

When will someone do something about these scam artists, followed a link on Facebook to purchase a pennywise Apple Watch face only to find they don’t actually have it, totally false advertising. I can... Toon meer

Beoordeeld met 1 van de 5 sterren

SCAM! Do not use!! I signed up after seeing a low-cost offer (£0.74), but soon after I was charged weekly amounts of around £15 without clear warning. This is a subscription model that is not made ob... Toon meer

Beoordeeld met 1 van de 5 sterren

Subscription Scam! Do not use!! I signed up after seeing a low-cost offer (£0.74), but soon after I was charged weekly amounts of around £15 without clear warning. This is a subscription model tha... Toon meer

Bedrijfsgegevens


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

62 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Changer une ampoule luminea G9 …le début du. cauchemar !

Ampoules G9 de la marque luminea chauffent et fondent !
En fondant , les lamelles plastique se déforment et empêchent l’extraction de la sphère en verre de la suspension lumineuse pour l’échange de cette ampoule.
L’extraction en force sous cette contrainte provoque la casse de la sphère .
Expérience vécue à 2 reprises nécessitant la recherche des sphères en verre au bon diamètre avec le même pas de vis …
Que du bonheur !
Vous voulez vivre la même expérience alors achetez ces ampoules Luminea !!!!!

11 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam

Scam, they charge you weekly us$35 a week for an expected one off 0.74c charge. Impossible to cancel

6 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Son unos estafadores

Son unos estafadores. Ofrecen un servicio de pantallas para iwatch y lo que hacen es cobrarte una suscripción semanal por un servicio que no hacen. En un mes me cobraron más de 80€ por nada

10 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is a scam

This company is a scam. They charge you with out your consent. They charge you 1.99 a week then they hit you with 20 a week for something you didn’t even have. Call your bank and dispute it. They need to shut this scam down

2 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

When will someone do something about…

When will someone do something about these scam artists, followed a link on Facebook to purchase a pennywise Apple Watch face only to find they don’t actually have it, totally false advertising. I cancelled my subscription immediately only to find they have now billed me for $34.99, have emailed them and surprise surprise no answer, absolute con merchants, would love to know if there is a way to get our money back and shut this despicable company down!!

9 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I would give it no stars as well

I would give it no stars as well. They are a scam. I sadly saw the ad on Instagram and wanted the try the free trial but then it started asking for more personal information so I just stopped. Next thing I know they charged me $34.95 and it says it’s a monthly charge. I did get a welcome email the first time I signed up for the free trial and on there it says money back guarantee but that was false also. I never downloaded their app or even accessed their product at all. But they are claiming I did access and used premium features. They are full of sh*t and f*cken liars as I didn’t do that. They just don’t want to give me my money back. Hope others who come accross them see our reviews first before giving them a chance. I’m so upset I can’t get my money back because there’s no real way to prove I didn’t to them.

9 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I was targeted by a deceptive phishing…

I was targeted by a deceptive phishing link on Instagram promoting the “Lumnea Me” app for watch faces. This link led to an unauthorized subscription charging $35 weekly without my consent or any legitimate service provided. The operation appears to be a scam: the app delivers no functional value, the website is offline, and customer support is either non-existent or deliberately evasive.

This is a clear case of fraudulent billing and digital exploitation.

They are criminals.

5 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Total scam

Total scam, weekly and bu-weekly charges for nothing. Charges are the same 19.99 and occur randomly 2x weekly or biweekly once they generate a monthly charge or two. Total scam. In about one month they hit me with 5 reoccurring charges.

21 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Escroquerie

Escroquerie. Le soft est pourri et ne modifie pas du tout les écrans Apple Watch. Et l'éditeur tente un prélèvement non autorisé de 29,95. Je n'ai tjs pas été remboursé et j'ai du bloquer ma CB à cause de ces escrocs.

12 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid this company, but if you havent READ THIS FIRST!!

Like a mug I tried their Apple Watch faces app in July. What I thought was just a trial turned into them taking £15 from my account every two weeks without any notification.

After the initial trial, Luminea sent me absolutely nothing. No emails about charges. No renewal notices. No way to know money was being taken. I only discovered it months later checking my bank statement.

When I complained, they claimed they'd sent me an email with all the subscription details. Complete rubbish. I never received it. They're either lying or their email system doesn't work - either way, that's their problem.

They also can't get their story straight. In their response to me, they described their billing as both "weekly" and "monthly" while actually charging fortnightly. If they can't even explain their own system properly, how are customers supposed to understand what they're signing up for?

The app itself is absolutely nothing special.

The customer service is terrible. They refuse refunds for money taken without proper notification. They hide behind claims of "transparent processes" while failing to actually communicate with customers.

This is exactly the kind of subscription trap that gives app developers a bad name. They rely on customers forgetting about charges rather than providing value that makes people want to stay.

Save your money and your sanity. There are plenty of other watch face apps that actually communicate with their customers and operate transparently.

Avoid at all costs!

10 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

THIS IS A SCAM

THIS IS A SCAM! £1 download but it does not make it clear that you will then be billed £15-20 A WEEK from r watch faces that are useless and don’t even stay on the watch face. Cannot figure out how to get my money back nor contact them either

7 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Total scam

Total scam. The Apple watch faces are not 3D, most do not work at all and they do not tell you that they charge $19.99 PER WEEK! No one in their right mind would pay $79.96 per month or $959.52 for a stupid electroinc watch face! It is almost impossible to cancel. I had to take it up with my credit card company. What got my money back was the fact that most of the watch faces don't work!

30 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid like the plague

App doesn’t work all the time and then to add insult to injury they charge you $19.99 and trying to cancel, well still waiting as Apple can’t do anything

30 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is a complete scam

This company is a complete scam. They present their service as a simple one-time purchase but then start billing you $19.99 weekly without clear consent or transparent terms. Attempts to cancel are deliberately complicated, and their website is often offline or inaccessible, making it nearly impossible to stop the charges through their platform.

What’s most concerning is that Apple has not taken action against this company despite countless complaints. It is unacceptable that such fraudulent and deceptive practices are allowed to continue on the App Store.

If you see the name Luminea.me, do not enter your payment details or subscribe. Check your bank and Apple account regularly and dispute any charges immediately. I have had to escalate this to my bank to block future transactions.

Apple needs to investigate and remove this app immediately to prevent others from being exploited.

23 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

scam artists

This company charges you a weekly subscription rate and does not make it clear that they are doing so. Just like others have said on Trustpilot. It’s a really clever scam they got going, watch out.

20 augustus 2025
Review zonder uitnodiging

Is dit jouw bedrijf?

Claim je profiel om toegang te krijgen tot de gratis zakelijke tools van Trustpilot en versterk de relatie met je klanten.

Gratis account aanmaken

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer