Lumivisage Reviews 39

I’ve been using the mask for over a year now to help with hyperpigmentation. Mostly the green light. I’ve seen majority of the sun spots fade. Had an issue with the batter pack after a year, and they sent me a new mask.

Super fast shipping! The mask is well made, comfortable and easy to use. I can't wait to see results after some time has passed!

Advertising shows people doing activities which would indicate their eyes are open…once you receive the unit and read the instructions, it tells you to keep your eyes closed. Main reason I purchased was for the eye protection and not having to close my eyes. Have asked for permission to return and have not heard back.

The directions don.t explain how to use the face mask. Where can i find information on how to use it?

was honestly a bit skeptical when I first started using this red light therapy mask, especially since my skin broke out initially. But after some research, I realized that this breakout can be part of the process, as the mask helps unclog pores. Now that I’ve stuck with it, I’m seeing a real improvement in my rosacea and even some subtle differences in the fine lines on my face. My skin feels healthier overall.

One thing I do wish it had, though, is a mouth hole, because it can get quite hot inside the mask. But overall, I’m really happy with the results and look forward to continuing my journey with it.

Best LED red light mask! I was searching one that had the right strong frequencies and good enough for daily use and this Lumi has been amazing so far! I even got my mom one for Christmas and she loved it too. Very easy to use and effective with consistency. Highly recommend!

Lumivisage Fantastic quality — my skin looks clearer and feels smoother, and the red light feature genuinely makes a difference. Definitely something I’d recommend.

I am very happy with my purchase. First, I received the product so quickly, two days before I expected. This gave me enough time for a few treatments before I had to be gone for a week. The information states to use it for several weeks to see results, but I felt my rosacea calmed down after three sessions. It is very easy to use and comes with good instructions, but if you have questions, their customer service is excellent. I emailed them with a clarifying question and they responded the next day with helpful information. I feel I received a quality product at a great price.

This note is in response to the comments provided by Lumi to my earlier 1 star.
This company has lied in their reply. They did. It offer to call to assist with the charging of the remote. They provided written instructions which were followed. The product is not reliable. I also did not refuse a phone call which was to discuss reimbursement of postage and duty as I’m in Canada I was unable to speak to them and request communication via email as I was travelling to Europe different time zone. They said they would refund the product cost and now they are rescinding even though the faulty product was retuned via ups exactly as a received. Do not buy from this company. They do not stand by their refund policy. This company is not trust worthy.

beautiful packaging and simple to use. I like that there are different colored light options.

I had high hopes with this product after reading the reviews.first order the remote would not maintain a charge, therefore I requested another one. The company requested I pay for postage to return the product. I did receive a second order which I appreciated. However the remote was broken, same problem. I will be returning it again I require to pay for postage without reimbursement. In the end I’m out of money for postage and duty as I’m in Canada. I have no product that I paid for. Lesson, by Canadian.

It was easy to order, and I received the item quickly. The Lumivisage is simple to use.

The delivery came on time. The instructions were clear and easy to follow before using. The Mask is comfortable and efficient. I like that the voice calls out the time remaining and the Mask has eye shields that won't allow it to start unless your eyes are closed. It been just three days but I feel a slight difference in my complexion already. So far so good!

I’m using the LumiVisage led mask for a few months now and I definitely see improvement in my skin. My face looks more even and my acne prone skin is about to fade! The only thing is lacking for me is the straps, I can’t tight them enough to allow me to be mobile.
Besides that I am very pleased with the mask and happy with the purchase❣️👌🏽

My first try had a little glitch with the charger, so they sent out another one pronto! I've used it twice, looking forward to seeing the results!
Thanks!!

Glasses inside are awkward but the lights work good. Strange to turn on.

I had a defective mask that wouldn’t keep a charge and customer service handled it properly and shipped another out immediately.

Kind. Courteous. Prompt resolution. I can’t wait to try the mask. I’ll update the review once I’m able to try it for a few weeks! 😊

Dosent work out of the box.

Update the nice people at lumivisage sent out a new mask works great. Thank you for making this right. I look forward to seeing how the mask helps my skin.

Beautiful packaging! Hope it works wonders on this 62 year old skin!!

The directions are lacking information. No information about how often to use the optional lights.