Never received my order. I was supposed to receive my order weeks ago and it never came. I checked the tracking number with Canada post and when I tried to start an investigation Canada post said the... Toon meer
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Lees wat reviewers zeggen
My first experience with Lux fragrance recently was very positive. I received my favourite fragrance at a great price and having tried many clones there was no doubt in my mind whatsoever that this... Toon meer
Bedrijf heeft geantwoord
Although the fragrance smells like Creed I am unsure whether it actually is Creed. When I have sprayed it on myself (when I've tested it out in store) everyone could smell it even after a few hours an... Toon meer
Bedrijf heeft geantwoord
Bought a small 2ml sample of Maison Dior perfume off the e Bay site. It arrived very quickly and was well packaged. The fragrance is genuine and came decanted into a small sealed spray bottle. A great... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Our mission at Lux Fragrance is to offer luxury fragrance straight from the decanter to your door without spending the big bucks! We believe that everyone should experience luxury fragrance and have their very own collection. Everything we do at Lux Fragrance is executed with the precision and pride that comes with being a fragrance fanatic! Our fragrance is hand decanted straight from the original decanter/bottle to our atomiser when an order is placed. From the world's top perfume houses we are here to help you find your signature scent!
Contactgegevens
Verenigd Koninkrijk
- info@luxfragrance.co.uk
- luxfragrance.co.uk
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34 reviews
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Excellent customer services I’ll be ordering again
Excellent customer service, order arrived swiftly and gave good contact to any questions I had. They sent me a few samples free which where excellent. The fragrances I ordered where excellent too!
Will be ordering again!
14 mei 2020
Review zonder uitnodiging
Brilliant service....
13 mei 2020
Review zonder uitnodiging
I recently came across Lux Fragrance…
I recently came across Lux Fragrance and I loved the idea of being able to try out high end fragrances before spending a lot on a fragrance I might not like. I ordered one of the Jo Malone fragrances in the atomiser and it’s amazing, I love it! I love the smell but also the atomiser is perfect to carry around with me in my handbag! The packaging was on point and it came so quickly. I will definitely be reordering and recommending to my friends and family!
4 mei 2020
Review zonder uitnodiging
Antwoord van Lux Fragrance
Hello Cynthia,
Thank you for the wonderful review and for taking the time to share your feedback with us. We're glad you love your fragrance. Our priority is customer service and we are ecstatic that we met that mark! Thank You
Great service
3 mei 2020
Review zonder uitnodiging
Antwoord van Lux Fragrance
Thanks Jordan. We are very happy that you liked our service. Hope to see you again soon!
Happy customer
I ordered once from Luxfragrance but I am satisfied and recommend this brand. Fast delivery and nice service. Many thanks.
1 mei 2020
Review zonder uitnodiging
Antwoord van Lux Fragrance
Thank you so much for taking the time to leave us a rating
Really quick despatch and I loved the…
Really quick despatch and I loved the sample I received. Looking forward to ordering more from you soon
19 april 2020
Review zonder uitnodiging
Antwoord van Lux Fragrance
Thank you Clare so much for taking the time to leave us a 5 star rating - it's much appreciated!
My first experience with Lux fragrance…
My first experience with Lux fragrance recently was very positive. I received my favourite fragrance at a great price and having tried many clones there was no doubt in my mind whatsoever that this was 100-percent genuine.
Received a little gift with my order too which was much appreciated.
Thank you very much Lux Fragrance
12 april 2020
Review zonder uitnodiging
Antwoord van Lux Fragrance
Thanks Sean. We are very happy that you liked our service.
Unsure whether product is actually genuine
Although the fragrance smells like Creed I am unsure whether it actually is Creed. When I have sprayed it on myself (when I've tested it out in store) everyone could smell it even after a few hours and I felt the same when I have smelt it on others, however with this "sample" no matter how much I spray no-one can smell it unless they are super close whereas with the real thing if you walk past someone you can smell it so how genuine the product is, is put into into question. Not sure I will be purchasing again. Positives are though that delivery was super fast, it does smell like Creed but does not have the longevity that I would expect from a company claiming to sell genuine creed that has been decanted. Overall, unsure if this is actually real creed or just a fake product being masked as real perfumes.
5 april 2020
Review zonder uitnodiging
Antwoord van Lux Fragrance
Hi Owais,
Thanks for your review.
Lux Fragrance is all about sending genuine samples of luxury fragrance to customers. We hand decant the fragrance from the 250ml decanter which is all batch coded. If you believe the fragrance to be "fake" then why didn't you contact us...
I highly recommend you to take your sample to your local creed boutique and do a side by side comparison with their product and you will see that we only sell 100% authentic fragrances decanted from 100% authentic bottles of the perfumes.
Our reviews speak for themselves and i'm proud of the hard work our team puts into every order.
As always we are grateful for your order and hope to see you soon.
Kind Regards
Lux Fragrance
Antwoord van Lux Fragrance
Thanks Karl i'm glad you like them! :)
Its ok
Its ok. Good to try out the more expensive scents.
Very little in quantity and don't expect the original bottle but good enough.
20 maart 2020
Review zonder uitnodiging
Antwoord van Lux Fragrance
Thanks for the review!
Simply excellent
Simply excellent.
I had ordered 3 samples but unfortunately, they had run out of one. They replaced the missing fragrance with another that thought I may like and then asked me to choose one other.
When my choice turned up, they slipped one other in there for me which I actually preferred.
Very happy.
6 maart 2020
Review zonder uitnodiging
Antwoord van Lux Fragrance
Thanks Ashley! I'm glad you like the fragrances :)
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