Luxuria & Co. Reviews 70

Don’t do it!! Total scam right here ladies and sirs! I’ve been waiting on my order for 3 months….

They don’t even deserve a one star rating. Do NOT purchase anything from this scam company.

I ordered a month ago said was delivered never received anything asked for money back nothing I had to place a fraudulent claim on my credit card and cancel my card someone needs to stop this company

ITS BEEN 2 MONTHS WAITING FOR MY ORDER, CONSTANTLY SENDING MAILS TO GET FEEDBACK, BUT THEY NEVER RESPOND, FIRST TIME TO ORDER AND NEVER EVER AGAIN. PATHETIC SERVICE

This company is a scam ! Found items and bought from TikTOk shop where they have their ads / Never received confirmation or tracking info and they stopped replying to my emails after I asked them to send me a refund I emailed them eight times do not purchase anything from this company they stole over $180 from me please do not buy from these people they are thieves

Absolutely shocking, ordered via tik tok shop 7 weeks ago, nothing ever came, sent a complaint via Shopify and the following day they tried updated Shopify as delivered which was a lie. Absolute Scam no response to all the emails I have sent so will contact my credit card to retrieve my refund. Total scam

Lmaooooooo went for the viral CC 25 suede bag BIG MISTAKE. Looks NOTHING like the picture and the logo is all f***** up they laughed in my face. I want a refund. They also purposely don’t reply to you. Same “manager” Gera whatever. This website needs to be reported for fraud and scams they are heavily advertised on tik tok and instagram. Using pictures from customers who actually bought the real thing

Disgusting service . Never received my parcel then sent out another . 2 months n when it did arrive delivery just left it at front door and said it was a safe place - NOT . No refund , no item and now out of pocket :(

This is the worst company I’ve ever come across! I ordered bras which took months to come and then were so small and poor quality they are off no use to me.
I’ve contacted the company as I want to return them, but have received an email telling me this is not possible.!
DO NOT TOUCH THIS COMPANY!

If I could leave a minus review, I wouldn’t hesitate. Whoever runs this company is a crook. I ordered in haste. Then read the reviews and within minutes contacted them to cancel the Order and complain about the extra charges that had been added at checkout, AFTER I’d paid. They replied to say they’d refund the extra charges - that didn’t happen and I cancelled again. Then I had an email to say the order had been despatched. I sent another email asking what part of “cancel this order” didn’t they understand. I had ordered a support bra. After weeks the order arrived and not only was the quality shocking but the bra didn’t even cover my breasts let alone give support. I’ve asked for a refund but that’s not going to happen. Lesson learned. Check reviews before ordering.

I'd give zero stars if I could !!!!!
I got a reply saying delivery is delayed these days. Do not order from this company!!!! I've waited over a month for my order. They should not be allowed to advertise on Instagram. Its a massive con!!!

If I could give the company a ZERO I would. Ordered item I January, never received it and no refund.
Total SCAM

Order a product back in April. It’s how August… nothing received. SCAM !

This is a SCAM…I ordered all the way back in Jan and Never Received my Package. You order your items, they never send the items and then they refuse to refund you the money you paid. Instead they want to give you a percentage. I’ve had contact with Gefrance R. (Have contact twice)
Head of Customer Operations at Luxoria Co.
Rhina R.
Customer Assistance Team
Luxoria Co
But, still NO Items, No Refund.

SCAMMERS! Short story. They falsely advertise having their own branded products then will do whatever they can not to refund you because you will not receive what you order!! It took a month to get the item. I got the wrong item, in fact, it was branded with a different company name. they said sorry and I do not need to return it and inconvenience myself further. they didn't offer to send the correct item, or refund me. I keep emailing them telling them to refund me. they offered me a 70% refund!! I have been fighting with them for several weeks over them trying to keep 30%.. in which they have NOT even attempted to send a refund. 3 weeks later, they said I can only get a full refund if I return the item knowing after all this time I probably threw it away. Which of course I did!. They expect ME to pay the shipping to here: Delivery Address:
Hangzhou Sumai Technology Co., Ltd.
3rd Floor, Building 3, No. 55 Yifeng Road
Xiasha Street, Qiantang District
Hangzhou City, Zhejiang Province
DO NOT trust this "company"!!!

This company is fake payed for my items said 5 to 7 days to delivery been 3 weeks tried to email to email don't exist but haha I've got my money

SCAM! Emailed company for a tracking number since items were past delivery est they said they would check and never responded. I have reached out multiple times and they refuse to respond. BUYERS BEWARE!

Never cecieved my items but they took the money just a scam and no reply from there email address either

They get a big zero from me! Never recieved items and shipping doesn’t update. Ordered items in April. They emailed back saying they were looking for tracking information but never had my order number or confirmation. Save your money. They’re a scam company.

I wish zero was an option. I ordered lip stain 4/17. Still haven’t received it, not shipped yet. I emailed them twice now no response. Total scam. Don’t order unless you just want to throw money away.