Luxury Living Direct Reviews 

97
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Purchased a sofa set from Baruipur branch as dis melting condition. It was taken 38 days to fix my sofa set. Sales person Amiya didn't provide any after sales service. Finally he stopped to pickup my... Toon meer

Beoordeeld met 5 van de 5 sterren

We were forced to renovate our home when we had an appliance leak and cause water damage to three of our rooms. Basically the entire lower level of our home, but the bathroom was not affected. Howe... Toon meer

Beoordeeld met 5 van de 5 sterren

Ensures the highest quality products for my home. Offers modern, elegant furnitures made of high-quality, durable materials, one that lasts a long time. They made sure each item is designed to enhanc... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered a 72'' Caroline Vanity , Carrera double sink top and Mirror on August 14,2020. I spoke directly to a salesperson by the name of David. He was very helpful and a pleasure to do business with... Toon meer

Bedrijfsgegevens

  1. Badkamerinstallateur
  2. Meubelwinkel

Geschreven door het bedrijf

Luxury Living Direct offers a wide range of premium home improvement products at affordable prices, including vanities, faucets, bathtubs, and more. With strategically located warehouses in the US, we provide fast and reliable nationwide shipping. Whether for homeowners, contractors, or designers, our team is here to support every step of the way — from product selection to after-sales service. Office Address: 14772 Moran St, Westminster, CA 92683, United States Warehouse Address: 401 S Figueroa St, Wilmington, CA 90744, United States


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

97 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(97)

26 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 3 van de 5 sterren

I truly love the vanity that came but …

I truly love the vanity that came but it showed up without faucets per what was supposed to come with it. The faucets showed up three weeks later after I had already had the vanity installed and spent $300 on additional faucets. While I love the vanity I was very disappointed in the shipment accuracy and timing.

12 oktober 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love the product

I love the product, prices and the company. They have always been helpful. We have had issues with damaged product but it sounds like this is typical, especially with the stone counter tops. I cannot fault them for that, its going to happen and it happens everywhere. They have also been easy to work with and happy to help. Keep up the good work!

10 oktober 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Service

Ordered the 55" double-vanity with faucets. The order was received on-time, however when it arrived, there was one incorrect part. I emailed Luxury Living Direct, they responded same-day with the tracking number for the correct part, as well as a shipping label to return the one that was initially mailed. In my view, exceptional customer service. I understand mistakes are made, and love buying from a company with great customer service and the ability to correct any issues that pop-up without burdening the customer. And not the least of all, the vanity looks amazing! Thanks!

9 oktober 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb.

Outstanding customer service. Beautiful product - 48" vanity, complete with tempered glass top, mirror & faucet. Exceptional value.

9 oktober 2017
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Vanity as expected except for backsplash

Delivery of vanity went well. We had a contractor install the vanity, plumb the sink sand hang the mirrors. Everything looked like the photos and looks great. Only issue we had was that the backsplashes that were delivered were 2 different thicknesses. One was 1/4” the other 1/2”. We ended up using leftover tile for a backsplash instead of dealing with waiting for returns since our contractor was ready to install.

9 oktober 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Product received as advertised

Product received as advertised. We were impressed with the way it was packed so as to not be damaged in transit. We found it to be a very high quality product and are very pleased with it. Very well constructed.

9 oktober 2017
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scammers, run away from them!

This compact la a Sam. The took 679 dollars from me for a vanity which I never received. I am still trying to get my money back. You guys think it's over. Look out for a Better Business Bureau complaint. Bunch of thieves!

9 oktober 2017
Review zonder uitnodiging
Logo Luxury Living Direct

Antwoord van Luxury Living Direct

Hi CH,

We would like to help you resolve the issue with your order as soon as possible. Please contact us at 1-800-574-3022.

Beoordeeld met 2 van de 5 sterren

No vital return calls made in a timely …

No vital return calls made in a timely manner.

5 oktober 2017
Review zonder uitnodiging
Logo Luxury Living Direct

Antwoord van Luxury Living Direct

Hi William,

Thank for taking the time to write this review. We try our best to resolve issues as quickly as possible and apologize that you had a bad experience. We are aggressively trying to improve our user experience and customer service and hopefully you can still consider us for your future orders.

Beoordeeld met 5 van de 5 sterren

Great products and fast shipping!

They were great! Extremely good prices, great selection, customer service was friendly and helpful, and overall, great experience. The product we purchased we really loved as well, and the shipping was exceptionally fast!

4 oktober 2017
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Experience was excellent

Experience was excellent, cost was reasonable. The only hitch was, they only shipped one of two pieces. They quickly sent the 2nd piece within 3 days of when I contacted them.

3 oktober 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I can't be happier

I can't be happier with this new vanity. The quality is excellent, everything is included & well packaged. The shipping from the West to Ohio arrived on time & the company communicated shipment information well. Service is easily accessible & friendly. The photo & catalogue info is accurate & the price is right. Perfect!

3 oktober 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick and easy

Product came when and as expected. It was easy to order and receive items as well. Thanks for a great job.

2 oktober 2017
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

countertop problems and solutions

I had trouble getting the counter top to me without it being cracked. They sent two that cracked and then sent the third with a different carrier and that one was perfect. Didn't like the inconvenience but was very pleased that they did whatever it took to fulfill their obligation. The fixtures and cabinet are beautiful as is the countertop....now. great job if only the carriers handled it with a little more care.

2 oktober 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great prices and selection

Great prices and selection. We bought two bathroom vanties and both are great quality. Delivery is included in price and quick. I have recommended LuxuryLiving to a few friends looking for new vanities. If I ever need to do our third bathroom I will be purchasing from LuxuryLiving.

2 oktober 2017
Review zonder uitnodiging

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