Luxury Rattan Direct Ltd Reviews 

Order was delivered before originally stated which was great. My rocking, swivel chair is great and I have recommended your company to several family members

Would definitely recommend! We bought a lovely dining set which was really different. Donna is so helpful and has so much choice in the showrooms. Also they delivered for us too. The quality is really good.

Excellent range and choice of garden furniture. Donna is friendly, knowledgeable and knows her products. The furniture we purchased is extremely comfortable and good quality. We looked at a number of options at other retailers before buying, but this was the best and is good value. Donna provided prompt delivery as agreed and put the furniture together. I would have no hesitation in recommending Donna and her team.

The showroom has lots of choice of quality garden & conservatory furniture at good prices. Donna is helpful & knowledgeable & gives you plenty of time & space to try different chairs, tables & fabric & decide; she went above and beyond & is so friendly. The ordering process & delivery was straightforward with good communication & they assembled the furniture for me on delivery.
I have bought all my garden & conservatory furniture from Luxury Rattan Direct & highly recommend them.

We went to the showroom the display was real good saw wot we wanted arranged the delivery bingo new rattan garden furniture within the next couple of weeks brilliant service thank you luxury rattan direct

We didn't visit the showroom so can't comment.We met Donna at her stall at Southport Flower Show.She was friendly and pointed out potential seating for our summerhouse.We liked the product and bought it.Delivery was arranged to suit us and arrived on time. Becky was efficient and told us all we needed to
know.The seating is very good value and we look forward to using it in the Spring.
We would recommend Luxury Direct Rattan without hesitation.
Paula &Rob Cheshire

Very helpful and reasonable prices, would recommend highly 👍👍

Great company, great selection of furniture and accessories. Very helpful and knowledgeable staff. No high pressure sales tactics. Donna was very patient and allowed us time to consider. Would recommend them. Only went over for a look but bought 2 patio sets. Very comfy suite well made and looks attractive. Delivery within a couple of days.
All off loaded and taken round back for us. Thanks

Had a lovely experience at LUXURY Ratten. From looking around the showroom to purchasing, the furniture my husband and I picked for our conservatory. It can go in doors or outside, very useful. It was delivered and put into space. Nothing is too much trouble, and staff are very knowledgeable and helpful.

Was great to be able to visit a showroom and have a choice to look at and sample. My new garden furniture is very high quality and looks fabulous in my garden. Thanks for a speedy fast delivery. Highly recommend

I ordered my garden furniture at the Southport Flower Show last year and from placing the order to receiving delivery, the service was excellent. At every stage I was kept informed of my delivery time and date by Donna and it arrived as scheduled.

I am really pleased with the quality of my Rattan Positano Companion set. The 2 garden chairs have hideaway footstools which are an added bonus for relaxing in the nice weather.

I would highly recommend Luxury Rattan Direct Ltd.

We visited Luxury Rattan Direct Ltd, and we were instantly impressed by their very large range and variety of Garden Furniture.
We found a fantastic garden set at a very competitive price for such high quality.
We placed our order with Becky who was very pleasant, knowledgeable, and professional.
The delivery was carried out by Donna and her husband (owners) on the very day we asked for.
We enjoyed a great Summer (2025) relaxing in our stylish, and extremely comfortable chairs.
Thanks very much to all at LDR Ltd.

After shopping around for an outdoor furniture set, we came across Luxury Rattan Direct - Becky was amazing as we were looking around, no pressure to buy, knowledge of all the different options and super friendly as well. Service was 5 stars, Delivery 5 stars, Family memories in the sun, 5 stars. Would highly recommend to anyone if looking for outdoor furniture.

Excellent customer service from Donna. She was so helpful in the showroom when picking the furniture, nothing was too much trouble. Lots of furniture to choose from and good quality. Very accommodating around changing delivery date. Delivery by Donna and her husband was seamless. They assembled the furniture in no time.

Visited the showroom in early August and Becky was a real help in helping us pick what was right for us from their vast selection of furniture

We had our furniture delivered promptly, A Kettler Charlbury lounge set, by Colin and Donna who are a really knowledgable and friendly couple.

Our furniture is exactly what we needed, at a decent price from a local company that was a pleasure to do business with

Staff so knowledgeable. Great selection. No pressure sales. Very helpful. Furniture is first class. Great on time delivery. Highly recommend. Thank you.

Ordered a few times of these lovely people genuine lovely to talk to would definitely buy again thankyou I love my new piece

Great interaction in the warehouse by the sales staff who were very helpful and answered the questions we had. The delivery team were also efficient and provided good customer service.

Such a wonderful company to deal with, the showroom was superb, the staff very helpful and the product is top quality. Delivered with the utmost care, what's not to like.

Donna looked after us from the moment we entered the showroom without being pushy. She helped us select the ideal furniture for our new garden including an aluminium pergola. We are extremely happy with the furniture and pergola. They are well built, stylish and comfortable and complement the garden beautifully. Donna provided an exceptional level of customer service and we would certainly recommend Luxury Rattan Direct to others.