I bought an item from them because google recommend it. They are a scam. Fake phone number, emails never replied. They violate the consumer right.You can't exchange, return and get hold of them. Lu... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bunch of thieving bastards based in Nigeria. Says it all really. Wished I'd researched this company more thoroughly before I made a purchase. Emailed the "support" email address countless times. Eve... Toon meer
My e-mails, chats, and contact page messages regarding my exchange are completely ignored. The contact Telephone ( UK number) is also stating incorrect number--. Dead end. I am not sure if I will ever... Toon meer
I placed an order with Luxxshapers and the item arrived. Unfortunately it wasn't as I expected and did not fit so I wanted to return it - there was nothing wrong with the actual item it just didn't... Toon meer
SCAMMERS
Have taken my money and not sent the items and no communication. SCAMMERS. Do not buy. Wish I had read the reviews first!!
AVOID
definite con. email to contact doesnt work.
products are poor and dont do what they say.
returns not an option as you cant contact them
AVOID
Never arrived
They say they'll post your order within a few days and it'll arrive a few days after that...... I've chased and chased... apparently they're 'fulfilling my order'... Still.... weeks later.....
Terrible company
If I could I would give this company no stars, absolutely awful, no communication, took 6 weeks to get an acknowledgment from them to be able to return an item.
Don’t waste your time or money using this terrible company!!!
Do not buy from this company
Do not buy from this company! No response to emails when trying to return. Returned anyway and back and forth for weeks arguing over a refund! Disgusting customer service.
Company is a complete scam
Company is a complete scam! Paid for express delivery item came nearly 3 weeks later.. I tried to contact them regarding this and I got a rude reply to return when I received item by sending email.. which I did and they blocked my email so I couldn’t get in touch! Avoid this company like the plague.. taken this further to trading standards
Why didn’t I read the reviews before…
Why didn’t I read the reviews before buying! I couldn’t even get the item past my knees, let alone fully up! I e been emailing all week for a returns label for a refund but not received anything back! Looks like I, going to have to put it down to my stupidity and not checking out the company first - that’s £30 down the drain - to anyone looking at Luxx don’t waste your time or money - the product is ridiculously tiny even though I ordered large 16/18 !! 🤬
Just a scam
Just a scam. Will sell you something that’s not fit for purpose and then refuse to acknowledge a request to return it.
Please don’t waste your money
Impossible to return item
Impossible to return item, i have raised it with citizens advice who have given me guidance and a template letter to post to them, failing that they’ll raise it with trading standards however they are aware. Please report to trading standards and the bank.
Complete scam
Complete scam. Please do not buy from this site. They only allowed me to return one item (which I paid for) and then blocked my emails and won't pick up calls and have not refunded me one of the 2 items. They also made me pay for next day delivery and then posted 5 days later.
Honestly I wouldn't recommend this site…
Honestly I wouldn't recommend this site neighter to my worst enemy! Scam company! Wished the same like everybody who placed the order on this site to read the review before placing an order! Shame on the seller scaming so many people!
Scam company
Scam company. Impossible to return badly fitting item and now I'm getting "message undelivered" responses from the email address they provide.
Avoid avoid avoid
Avoid avoid avoid
3 emails and still no response on how to return an item for refund. Total scam AVOID.
Avoid have never received my order and…
Order came but total waste of money, about 2 sizes down from what it’s meant to be and crap quality, going in the bin
Avoid have never received my order and tried over and over again to contact Company no answer
AVOID!
I’d have given 0 stars if that was an option. Wish I’d have read the reviews - customer service is non existent. Impossible to return an item as it has to be approved by customer service first, who ignore all correspondence. Item wasn’t great either - supposed to be a body shaper but it didn’t hold anything in at all, just stretched to my body shaper. I’m angry at my wasted money.
I wish I read the reviews for this site…
I wish I read the reviews for this site first!! ABSOLUTE SCAMMERS!! Wanted to return and have emailed and “live chat” multiple times to hear no response. Absolutely disgusting!! If I could give 0 stars then I would!!! DO NOT BUY FROM THIS SITE!!
Worst company ever,they are scanners,I…
Worst company ever,they are scanners,I wish I checked out the reviews.They will never respond,just there to take your money and that's it.Dont ever go near this site Very useless people
Probably a scam AVOID
Item was ok when arrived but it didn’t fit me and was too late to exchange for a smaller size. I attempted to get a refund and was met with zero response. After several more attempts I started a dispute with my bank so hopefully I’ll get my money back that way.
Ordered for premium delivery for a…
Ordered for premium delivery for a event 2 weeks later still not recieved item and heard nothing back do not order from these wish i looked at reviews first
Wish I’d read the reviews first
Wish I’d read the reviews before purchasing, what a waste of money. No reply whatsoever from customer service to return products that are not that great. Strongly advise against buying from here.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








