It was so easy to do! A few quick messages and shared images and a quote was sent pretty much straight away. Booked a collection for a workshop and office clearance the next day and they arrived on t... Toon meer
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Lees wat reviewers zeggen
Fantastic service all round! Great communication, fantastic interpersonal skills, speedy, swift and the job was done swiftly and promptly! I could go on! I highly recommend LV 81 and shall tell all my... Toon meer
Lovely professional people to deal with. No messing around. Kept me up to date on when they will arrive. Polite and friendly. Did an excellent job. Cleared all items, left no mess. Worked quickly.... Toon meer
Very helpful in moving all of my furniture to my new address. I was a bit concerned that some items might not fit but they took a look and we managed everything with only two pieces needing a bit of... Toon meer
Bedrijfsgegevens
- Vuilnisophaaldienst
- ook in
- Afvalverwerkingsbedrijf
- Koerier- en bezorgdienst
- Rederij
- Verhuizer
- Vuilnisstortplaats
Geschreven door het bedrijf
LV 81 Removals are a private business based in the heart of Birmingham City Centre. We serve our customers locally and nationally, from single items to full house removals. Our focus is to deliver outstanding service and care to every one of our customers! We undertake all removal type work and we offer the following services: FREE quotations for home removals 2-man service as standard Home relocation locally and nationally Licensed Waste Rubbish Removal Full house removals Business relocation Man and van hire Driver and van hire Local and long-distance removal Same day delivery and bookings Store to door Courier work Home to storage centre removals Single to multiple items collection and delivery service"
Contactgegevens
11 St Paul’s Square, B3 1RB, Birmingham, Verenigd Koninkrijk
- 07934301825
- info@lv81van.com
- lv81van.com
4,7
Uitstekend
49 reviews
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Excellent communication throughout
Excellent communication throughout. Good price. Work carried out in a timely and professional manner. I would definitely recommend this company.
1 maart 2024
Review zonder uitnodiging
Great guys and brilliant service
I contacted LV81 when I was in a crisis. I couldn’t afford a skip and needed ALOT of waste, from my house renovation, removed. LV81 managed to collect all my rubble within 24 hours, loaded the van and swept up every inch of mess. I was impressed with the whole service and have used them again since.
14 december 2023
Review zonder uitnodiging
Professionals at what they do!
Professionals at what they do!
I informed them on short notice and they were still able to make it on time and were very professional I must say!
I would like to thank you both for your help!
12 februari 2024
Review zonder uitnodiging
We use LV81 at the company I work for…
We use LV81 at the company I work for he is always on time, does a good job and leaves the place clean and tidy. I can not recommend him enough.
3 november 2023
Review zonder uitnodiging
Excellent service highly recommend 👍
Top lads, highly recommend friendly and professional helped removal of goods to my new home quick and easy and no extra costs was quoted a brilliant price and that’s what I paid after the job was done will definitely be using these guys again in future and would recommend to family and friends
10 februari 2024
Review zonder uitnodiging
fantastic job
I was really impressed with the service I received. The team were fast, friendly and the pricing was affordable! Would honestly recommend to anybody and will continue to use the team whenever I need them as they are extremely reliable.
1 februari 2024
Review zonder uitnodiging
Worst removal company at…
booked my slot for 1:30 they arrived at 3:15
No apologies whatsoever
The lift at my new place was not working and they had to use the stairs
They threatened to take my goods back to my old address if I didn’t pay extra
Left most of items on ground floor to take myself upstairs
They were rude and no apologies for being late
They also included the quote with assembly of my bed which they did not do
Appalling service would never recommend them left me in tears on the verge of collapsing due to health conditions.
When I mentioned I had a heart condition there response oh so have I!
6 juli 2023
Antwoord van LV 81 Removals & Waste Management
The customer was kept up to date throughout the day and agreed they were happy to wait for us and understood why we were delayed. However, communication from the customer was deceitful and misleading. We quoted ground floor to ground floor delivery as requested by the customer. However, upon arrival at the drop-off location, the customer demanded items to be taken upstairs within the original price. Our porters explained that they had agreed and paid for only ground floor delivery and provided an additional quote to take items upstairs. The customer was very ungrateful and had become dramatic and aggressive towards our porters, and did not want to come to an amicable agreement.
We have a long history of positive feedback and take great care in employing positive and personable staff. We are upset that somebody would fabricate such an experience.
Worst failure to do a basic job and…
Worst failure to do a basic job and worst customer service I've ever known. Everyone avoid this firm.
22 oktober 2022
Review zonder uitnodiging
Antwoord van LV 81 Removals & Waste Management
Customer and job not found on our database.
Stressful.
Vince was 30% more expensive then our other quotes but the reviews looked good so we thought we were in safe and reliable hands. Unfortunately they arrived late, didn’t wear shoe covers, weren’t courteous and incredibly rude. The father was arrogant and demanded nearly double more, even though we provided a detailed inventory weeks in advance. Even when we agreed the ‘blackmail’ they made it stressful and we felt
helpless at a very incredibly vulnerable time in the move. Use at your peril, you have been warned!
17 april 2022
Review zonder uitnodiging
Antwoord van LV 81 Removals & Waste Management
Hi Amit,
We are sorry to hear you’ve had a bad experience with our company. We pride in our many repeat happy customers and are thankful you chose us based on our reviews.
However, after speaking to our booking and removal team, we find your version of events inaccurate and untruthful.
Vince had discussed your 4-bed house move from Birmingham to London, 2 weeks prior which was quoted, agreed, and then discounted after intense bartering by yourself.
On the morning of your house removal, our team of porters arrived on agreed schedule. They assessed your item list and found that it far exceeded what was discussed and written in the quote.
No extra charges were added, and the team were happy to work with the original item list and price. They explained items which exceed the list will be charged at a reduced rate, as it was unforeseen. However, you expected the many extra items to be taken free of charge.
The team reported that you senselessly became highly defensive and behaved inappropriately towards them, showing little to no respect.
The situation had become so out of hand that your wife had to step in and calm you down, which unfortunately was unsuccessful. We thank her for being pleasant, respectful, and understanding.
The porters had no choice but to retract from your job due to your offensive behaviour and language.
We do not tolerate this on any level, and this is the first and hopefully last time we have had to refuse a job.
Thank you
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