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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I needed a quantity of reasonably strong but for temporary use black plastic sheeting to protect materials and certain areas of a property extension. Lynx Polythene had the widest range of widths/le... Toon meer

Beoordeeld met 5 van de 5 sterren

Simply required some quality industrial heavy duty pistol grip tape guns. Found this supplier on Amazon, who priced their product very competitively with free delivery, no quibble no fuss. Orde... Toon meer

Beoordeeld met 4 van de 5 sterren

Received a box of 50 twelve inch vinyl keepers, which were much larger than previous ones I’d ordered (They measure 330mm x 340mm and not 330mm x 330mm, as listed. I emailed Lynx Polythene on the 22nd... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Polythene is far better quality that I expected and perfect from covering my carpet in the house when my new kitchen is fitted soon. I miss - judged how much was 10 metres, and although a good siz... Toon meer

Bedrijfsgegevens

  1. Vervoer- en verpakkingsbenodigdheden winkel

Informatie afkomstig van verschillende externe bronnen

Lynx Polythene Ltd are manufacturers, extruders, printers, converters and recyclers of polythene materials. Whatever the size, thickness or colour we can either make it or help you with your need. We also supply a huge range of packaging equipment and materials such as adhesive tapes, strapping products and other packing room equipment.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

262 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

thanks

SORRY, earlier feedback is given by mistaken.

7 februari 2018
Review zonder uitnodiging
Logo Lynx Polythene Ltd

Antwoord van Lynx Polythene Ltd

Any way you can amend the stars as it affect our overall rating? Thanks

Beoordeeld met 5 van de 5 sterren

Chuffed!

Great product, great service. Thanks :o)

26 december 2017
Review zonder uitnodiging
Logo Lynx Polythene Ltd

Antwoord van Lynx Polythene Ltd

Thank you Murray .

Beoordeeld met 1 van de 5 sterren

Cannot recommend this company

I ordered a roll of layflat tubing on the 4th October, the payment left my account on 5th October.
I received and email telling me I would be informed when my order shipped. It is now the 15th October, I have sent 3 emails asking when I am likely to receive my order, all of which have remained unanswered so have no idea when or if I will receive the item I have paid for.
This is the 3rd Trustpilot email I have had asking for a review - I had been holding off leaving one but feel the situation now warrants a negative.
As a small business owner I would never leave my customers wondering for 11 days when they will receive their order. I appreciate problems can and do occur on occasion, and would have been happy if I'd had an email explaining why I haven't received my order, but no contact at all is inexcusable. This was my first and undoubtedly will be my last order with this company.

15 oktober 2017
Review zonder uitnodiging
Logo Lynx Polythene Ltd

Antwoord van Lynx Polythene Ltd

Hi Helen, I am really sorry we let you down on this occasion. I am looking into this matter to see where we failed.
Please get in touch with me directly and I will let you know the details of this.

Regards
Andy Male

Beoordeeld met 5 van de 5 sterren

Easy website

Easy website, very simple to navigate, set up account quickly and goods dispatched swiftly. Good price. Recommended.

7 oktober 2017
Review zonder uitnodiging
Logo Lynx Polythene Ltd

Antwoord van Lynx Polythene Ltd

Glad we could help you.

Beoordeeld met 5 van de 5 sterren

Not quite the product is was expecting …

Not quite the product is was expecting as the bags had air holes in and that wasn’t in the product description. Fantastic customer service in sorting out return and refund.

2 oktober 2017
Review zonder uitnodiging
Logo Lynx Polythene Ltd

Antwoord van Lynx Polythene Ltd

Sorry and we will have a look at descriptions.

Beoordeeld met 3 van de 5 sterren

Once again recommended for the vinyl collector...

After being contacted by the MD of Lynx and given an assurance that they are on top of the sizing problem described in my original, and now précised, review (below), I have decided to up the rating by 2 stars -- we all err sometimes, in manufacturing as in our day-to-day lives. That said, I would suggest that Lynx keep a closer eye on either their tolerances or quality control (preferably both), as there are many unhappy customers on Amazon who had the same experience as I did but who didn't kick up a fuss and thus didn't get what they purchased. They may also not know that Lynx now have this problem sorted, and the product appears to be back on track -- if my replacements are any guide.
D

Original Review:
As also described in Amazon reviews of this product, 'Vinyl Keepers' can no longer be recommended for the vinyl collector ... Lynx have changed the size of their sleeves from ~ 12.5" to ~ 13.5" -- as a consequence, the record sleeve slides back and forth inside the PVC and if you're one of those who keep their inner record sleeve outside the main sleeve to reduce ringwear, then the result is that the LP slides out of the inner-sleeve and abrades back and forth against the Vinyl Keeper. Moreover, they now no longer fit in record cases that the 12.5" sleeves did.

UPDATE: Nov 10th:
As Lynx have replied with various assurances and offers, here's the last communication that I received from them on October 10th:

"...We are in the process of manufacturing record sleeves to the correct spec as we speak - film has been made and is going onto the bagger today. I haven’t forgotten to send out your replacements I just wanted to ensure they were exactly as they should be. I will email and let you know when they are on their way - I'll send via royal mail on an express service very early next week - if I can have them leave tomorrow I certainly will".

That message was exactly one month ago, and still nothing.

An extraordinary business model to say the least...

21 september 2017
Review zonder uitnodiging
Logo Lynx Polythene Ltd

Antwoord van Lynx Polythene Ltd

The specifications of our record sleeves have not changed. We manufacture these sleeves so I am tracing through batches and checking stocks to see where errors in the manufacturing process have occurred so we can very quickly put these right.

I can see why the office staff have quoted the amount they did for carriage as I have checked and parcel force - royal mail does give a price of £30.00 for delivery to France for a 3.5kg parcel. However! We ship the majority of our parcels via My Hermes and if they had checked they would of seen that the charge on there is £13.80 - which is why the online charge was £11.42 on your order.
I will be speaking to both members of staff in the office so they are fully aware of this.

Vinyl Keepers are a brand we have worked on for a long time to get exactly right so please be assured that your feedback will be acted on immediately and the necessary changes made during the manufacturing process to ensure this doesn't happen again.
I will have your order fully refunded. Could we resend the order FOC for you?

Kind Regards

Sarah Davidson

Beoordeeld met 5 van de 5 sterren

Quick and efficient service

Quick and efficient service. Would recommend.

8 september 2017
Review zonder uitnodiging
Logo Lynx Polythene Ltd

Antwoord van Lynx Polythene Ltd

Thank you - reviews are always appreciated.

Beoordeeld met 5 van de 5 sterren

Well packed

Well packed. Very fast delivery. Excellent value for money.

2 september 2017
Review zonder uitnodiging
Logo Lynx Polythene Ltd

Antwoord van Lynx Polythene Ltd

Thanks Karen!

Beoordeeld met 5 van de 5 sterren

A clear winner!

Good product, well wrapped, arrived safely and speedily. Good communications meant that I was kept informed of my parcel's progress. Many thanks.

19 augustus 2017
Review zonder uitnodiging
Logo Lynx Polythene Ltd

Antwoord van Lynx Polythene Ltd

Thank you Andy

Beoordeeld met 4 van de 5 sterren

good quality product

good quality product, not 100% happy with the way some of the sleeves were folded over to fit on the bag though.

10 augustus 2017
Review zonder uitnodiging
Logo Lynx Polythene Ltd

Antwoord van Lynx Polythene Ltd

This has been addressed and we have changed how we pack them.

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