Ordered the tank tops with bra inserts- very nice product, lovely fabric & quality- but the cups did not fit properly. I initially had some difficulty making my return but ultimately they refunded... Toon meer
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I ordered this really cool pant jumpsuit from their website. When it arrived I noticed it didn’t fit like the photo (the buckle straps at the tightest option wasn’t enough to raise the top to be able... Toon meer
I ordered two halter tops, same top different colors. The tops are amazing soft material, good quality material, and good colors. The tops are, however, did not work for me. They did not give me the s... Toon meer
I'm disappointed that I did not receive the product I ordered. I got a message saying it was delivered, but it wasn't in my mailbox. I contacted the post office, but the tracking number was not a USPS... Toon meer
4,5
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31 reviews
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Refund experience positive
Although the tank top did not fit, the experience was good. The sizing fits a bit big but I returned them without issue. They were easy to deal with and the process was timely.
1 juli 2026
Review zonder uitnodiging
Excellent Customer Service
The tops were too small but their customer service team resolved the issue immediately.
9 juli 2026
Review zonder uitnodiging
Good shopping experience for online!
Usually, if you have to return something where you’ve shopped online, it becomes a big problem. They don’t want to give you a return label. They don’t want to refund your money and here you have merchandise you cannot use. In this case, I experience with Kaus was very good and pleasant. Although they did not want me to send the merchandise back and told me just to keep it or donate it, they gave me a refund to my credit card in a relatively short space of time. Very pleased with the outcome.
8 juli 2026
Review zonder uitnodiging
Good value, great return experience
Value and quality of order was great— unfortunately I needed to return my order. The return process took a few steps, which was balanced by a rep who was professional and kind. Thank you!
2 juli 2026
Review zonder uitnodiging
Ooopsy
Unfortunately one of the dresses I received was not the one I ordered or I would have given a 5/5 When I contacted them, I received a prompt response asking for a picture to verify the error. After that, I received another prompt email from Klaus indicating my refund was forthcoming.
Excellent, professional and prompt customer service works for me!!
24 juni 2026
Review zonder uitnodiging
GREAT CUST SVC
24 juni 2026
Review zonder uitnodiging
My emails were answered even though…
My emails were answered even though there was a bit of lag time. Refunded my money as I requested pretty quick. Lived the dresses wish they fit me😔
Thanks again
Gina
26 juni 2026
Review zonder uitnodiging
Highly Responsive Service (Kaus)
The mark of a quality company is how they resolve issues that arise. I'm delighted with my interaction with Kaus regarding a return/refund. He was prompt and courteous in responding to my concerns and made sure I received a resolution that met my needs. Thanks to Kaus, I feel good about this company and am more likely to do business with them again in the future.
24 juni 2026
Review zonder uitnodiging
I received a very prompt reply…
I received a very prompt reply regarding my issue with an item purchased and a very quick resolution that I was very happy to obtain.
17 juni 2026
Review zonder uitnodiging
I was excited about my order
I was excited about my order. However when it came it was 2 sizes too small and I did not like the material. It was a type of material that I cannot wear. Happily I told t g e company and they were great and gave me a full refund. That was great customer care.
5 juni 2026
Review zonder uitnodiging
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