I provided the dimension and they proceeded to "adjust" and shrink further then they admitted in an email and now i am stuck with a piece of fabric that is completely useless. They protect themselves... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Easy website to specify and order products. Purchased 5 custom roller reef shades. They arrived less than a week after ordering, which was amazing in itself. The shades are constructed well and of hig... Toon meer
Bedrijf heeft geantwoord
I was impressed with the product support during the design process, and follow up in shipping and tracking delivery. The products themselves are very well made, precision fitted and durable materials... Toon meer
Bedrijf heeft geantwoord
We absolutely love our clear roller shades!! They are perfect for our application. They were made exactly to our measurements; they arrived exactly as promised; they were easy to install with the onli... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Maanta, your one-stop shop for premium shade sails! We're passionate about creating beautiful and functional outdoor oases, and our handcrafted Italian-made sails are the perfect way to achieve that. More than just shade providers, we're a dedicated crew committed to exceeding your expectations. Our team of experts pours their love for design and quality into every Maanta sail, ensuring you get a product that's both visually stunning and built to last. What makes Maanta sails different? Unmatched Quality: We use only the finest UV-resistant fabrics, so you can enjoy lasting protection and years of comfortable shade. Breathable Comfort: Our unique designs allow for air circulation, preventing heat build-up and ensuring a pleasant outdoor experience. Endless Style Options: With a wide variety of colors, shapes, and sizes, we have the perfect sail to complement any space. Customizable Solutions: Need a unique shade solution? No problem! Our customizable options allow you to create a sail that's perfect for your specific needs. Maanta shade sails are more than just shade. They're an elegant and functional extension of your outdoor living space, ideal for patios, gardens, pools, playgrounds, and more. Enhance the aesthetics of your property and create a cool, inviting atmosphere for entertaining, relaxing, or simply enjoying the fresh air.
Contactgegevens
18 Bridge Street Unit 2a, 11201, Brooklyn, Verenigde Staten
- +1 888 269 9779
- info@maantaoutdoor.com
- maantaoutdoor.com
3,8
Goed
33 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Heavy duty built to last.
Great product and easy to install and adjust. Not just a canopy but one that has flexibility to adjust if needed. Appears seams are very strong and heavy gauged metal for corners and hardware to install.
14 juni 2024
Review zonder uitnodiging
Antwoord van maantaoutdoor.com
Thank you for your review. We are really happy to know you are satisfied with your order! We also have a new selection of furniture and lighting for outdoor areas, I would suggest you take a look at them. We offer the same quality
Nice shades. Installation instructions could be better. Customer service could be a lot better.
Reef Roll shades are nice. Seem to be well made. Installation instructions could be better. Received 1 defective part which is the block that holds the cable in place. The threads were stripped. I emailed Maanta through their website and attached a picture of the stripped part. They replied, asking me to send more pictures but not of the defective part. They wanted pictures of the 2 roller shades. For what???
I’ve worked in manufacturing before. When a customer complains that a $2 part was received defective, you rush out a new part.
25 juli 2024
Review zonder uitnodiging
Antwoord van maantaoutdoor.com
Thank you for sharing your experience. We are happy you find the product to be nice and well made. We are sorry that our internal procedures were not too confortable for you.
We understand the frustration and we already took measure to ensure a more simple way of dealing with that kind of problems. In case of any need please contact us
Arrived within jus a few days
Arrived within jus a few days. Installation was quick and easy. Provides great protection from the sun, completly waterproof. Great product!
3 juli 2024
Review zonder uitnodiging
Antwoord van maantaoutdoor.com
Thank you for sharing your experience with shipping, and installing waterproof sail. We are glad you are satisfied
Great product- far better than what was…
Great product- far better than what was expected. Shipping was ridiculously fast too
11 juli 2024
Review zonder uitnodiging
Antwoord van maantaoutdoor.com
Thank you very much for the review!
Had a problem with one of the sails
Had a problem with one of the sails, the dimensions were incorrect. The people at Maanta quickly and efficiently corrected the problem and got us the corrected sail within a very short period of time. The new sail is up and looks great.
Thank you!
11 juni 2024
Review zonder uitnodiging
Antwoord van maantaoutdoor.com
We always try our best to offer the best product and service possible. That also mean solve the problems we might create. Thank you for your aprpeciation
One of the best experience of the…
One of the best experience of the product. Very well build easy DIY. The best experience with costumer service they help you and take care of you needs. Easy smart home integration with Google home, and homeassistant. I recommend to any one who want to have outdoor shades for back yard.
14 juni 2024
Review zonder uitnodiging
Antwoord van maantaoutdoor.com
Thank you so much for your review! We're especially touched by your kind words about our customer service team. It truly means a lot to us that they were able to help you and take care of your needs. We're also glad you found the product easy to install and integrate with your smart home system. We appreciate you recommending our product to others. That's the highest compliment we can receive!
East facing lanai automatic shade solution
My two roller shades came in two boxes. One of the boxes sustained damage. One of the rollers was dented in the material track area. All the parts in that box made it even though some of the smaller parts could have fallen from the damaged hole. Would recommend smaller parts be placed in a large plastic bag and taped to the material bag. I was able to pry the dented area enough so the material could slide into the track, so no big deal. Installation proceeded by following the video guide. Went fairly easily, except for the alignment side to side, so my layout is not the same on each side. Again I could correct by redrilling both brackets of each shade to correct. The pairing of the remote video that i found on line should be included in the installation guide. That said i sure appreciated how easy it was to pair the remote and how nice the remote controls the shades. Had to extend the cable to reach the solar panels, but like the low voltage battery combination even though I have low voltage available for landscape lighting. So would have maybe preferred the option with no battery and no solar for those cases. In conclusion you have a great shade product that works well.
14 mei 2024
Review zonder uitnodiging
Antwoord van maantaoutdoor.com
Thank you for your honest review! We appreciate you taking the time to share both your positive experiences and areas for improvement.
We would also like to take this opportunity to address the possibility of items going missing during customs inspections. While we take every precaution to ensure the safe delivery of our products, it is important to note that packages may be opened and inspected by customs officials in the destination country. In the rare event that any parts are lost or damaged during this process, please be assured that we are always happy to assist with replacements. Simply contact our customer support team and we will promptly rectify the situation.
On a positive note, we are excited to inform you that we are currently developing parallel installation brackets that will allow for even more precise alignment of your roller shades. These brackets are expected to be available for purchase by the end of the year. We will keep you updated on their availability, but in the meantime, please feel free to reach out to us if you see them listed on our website before we contact you.
Thank you again for your valuable feedback and for choosing our roller shades. We hope you continue to enjoy their convenience and functionality!
It took a little while to figure out…
It took a little while to figure out what we actually needed and the best way to go about doing that, but they came around and helped us out with a great product.
28 mei 2024
Review zonder uitnodiging
Antwoord van maantaoutdoor.com
Thank you for your patience and feedback! We're glad we could help you find the perfect solution. Maanta is always here to assist you - feel free to reach out if you have any questions in the future.
Maanta Sail
Andrea we are very pleased with your Maanta sail. Mario was a big help in placing our order and the delivery timeframe was timely. The sail kit was complete and installation instructions made installation easy.
26 mei 2024
Review zonder uitnodiging
Antwoord van maantaoutdoor.com
Thank you very much for your kind words of appreciation. Mario thanks you and he wants you to know that you can always count on him for any kind of assistance
Excellent quality and very quick…
Excellent quality and very quick delivery!
13 mei 2024
Review zonder uitnodiging
Antwoord van maantaoutdoor.com
Thank you very much for your kind review!
Easy Communication
Talking to people at Maanta was really fun and most helpful. I received all the information i needed and received the samples pretty quickly.
5 april 2024
Review zonder uitnodiging
Antwoord van maantaoutdoor.com
Thank you Gerall! We are glad your experience with our customer service was fun and helpful.
Customer satisfaction orientated CS team
Upon recieving our order for a custom sail shade we noted that the colour did not quite creespond to that we thought it would be. After a short delay in response from the CS team at Maanta we have been given nothing but rapid and constructive updates and suggestions on how to remedy the situation. At the time of writing this review, we are anticipating a positive conclusion to our situation and concerns and can only applaud the CS team for working diligently on our case.
6 mei 2024
Review zonder uitnodiging
Antwoord van maantaoutdoor.com
Hello Tim
We apologize for the misunderstanding. Upon further review of your recent feedback, we understand that there may have been a misunderstanding regarding the sail color.
We want to assure you that we have thoroughly reviewed your order and can confirm that the sail you received matches the color you selected.
However, we understand your frustration with the lack of timely response from our customer service team. We sincerely apologize for the delay in our communication and any inconvenience this may have caused.
Upon receiving your initial message, we made an effort to reach out to you within two days to propose two solutions:
Confirmation of correct sail color: We wanted to reassure you that the sail you received was indeed the color you ordered.
We want to emphasize that your satisfaction is our top priority. Therefore, we kindly invite you to contact us again via phone or email to discuss the available options and find the solution that best suits your needs.
We believe that open and transparent communication is essential for building positive relationships with our customers. We value your feedback and will use it to improve our customer service in the future.
We hope for your understanding and cooperation
We absolutely love our clear roller…
We absolutely love our clear roller shades!! They are perfect for our application. They were made exactly to our measurements; they arrived exactly as promised; they were easy to install with the online video and instructions!! I had researched lots of companies but kept coming back to the Maanta website. When I called with questions they were very polite and helpful. I would definitely buy again from this company!
22 maart 2024
Review zonder uitnodiging
Antwoord van maantaoutdoor.com
Thank you very much for your kind words of appreciation! We can't wait to receive you next requests
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