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Mabel & Fox Reviews 1.353

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very smooth purchase process and quick free delivery of my order by Royal Mail during a defined time slot. Refreshingly straightforward.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A wide range of quality essential products for my baby. Great discounts and offers, plus, prompt delivery with excellent choice of courier. I found the M&F own brand products a little flimsy: I wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First order and won’t be our last ! Really pleased with the little Dutch items , we had ordered the sweeping broom for the garden , some gloves to keep littles hands clean and some little Dutch water... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mabel and Fox sell such a large selection of good quality products. We really enjoy finding things for our family because we know they will always love them.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Babywinkel
  2. Babykledingwinkel
  3. Kinderspeelgoedwinkel
  4. Woonwinkel

Info over Mabel & Fox

Geschreven door het bedrijf

Our Farmyard Animals changing mat

Mabel & Fox bring you everything you need for you and your baby’s journey together, from changing mats which are hand made in Britain, to beautiful nursery accessories to help create your perfect haven. Plus you'll find wooden toys from best selling brands and thoughtful gifts for expecting loved ones.

SHOP MABEL & FOX ➔

With a view to keeping our range of baby essentials fresh and on trend, we find fantastic new brands and source new products regularly. Plus we also let you know what's popular with other customers! Why not take a look and see what you'll fall in love with next...

SHOP NEW & POPULAR ➔

Save 10% on your first order!

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Subscribe today to receive special offers straight to your inbox, such as 10% off your first order! Plus you'll be the first to know about our latest products, free giveaways, and sale launches.

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Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Great website

Great website with a wide variety of quality products, easy to navigate and order. Thank you
Products arrived and they’re great quality. I love the patterns on the swaddles

2 april 2026
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Antwoord van Mabel & Fox

Hey Jasmine,

Thanks so much for taking the time to leave us a review, we're so pleased to hear you had a great experience shopping with us. We can't wait to welcome you back soon!

Best wishes,
Mabel and Fox

Beoordeeld met 5 van de 5 sterren

Lovely new colours in the Frigg…

Lovely new colours in the Frigg dummies.Wick service as always

1 april 2026
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Antwoord van Mabel & Fox

Hey Jacqui,

Thanks for your review! We're so pleased to hear you had a great experience shopping with us. We look forward to welcoming you back soon.

Best wishes,
Mabel and Fox

Beoordeeld met 5 van de 5 sterren

Very pleased with my purchases

Very pleased with my purchases! Quick delivery, high quality items at a reasonable price - and I had a free teddy tote bag that was lovely!

31 maart 2026
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Antwoord van Mabel & Fox

Hey Lucy,

Thanks for your review. We're so happy to hear you had a great experience shopping with us! We look forward to welcoming you back soon.

Best wishes,
Mabel and Fox

Beoordeeld met 1 van de 5 sterren

Website stated it was giving away a…

Website stated it was giving away a free tote bag if you spent so much, so I spent more to get the bag, when the order was delivered no bag was in the parcel.
I have contacted customer service and had no response.

31 maart 2026
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Antwoord van Mabel & Fox

Hi Sophie,

Thanks for taking the time to leave a review. We're sorry to hear you didn't receive the teddy tote on our recent promotion. The free tote bag promotion required the item to be manually added to the basket via the pop‑up that appeared on screen once the qualifying spend was reached, which is why it unfortunately wasn’t included in your order.

We’re so sorry for any delay in responding to your email. Our customer care team operates Monday–Friday between 9am–3pm, and your message was received after 3pm on Friday, so it was picked up on the next working day. Please be assured we’re always happy to help and would welcome the opportunity to resolve this for you.

I can see our team have already been in touch to offer you options to resolve this but please do reach out to us if you need further support and we will be happy to help.

Kindest Regards,
Mabel and Fox

Beoordeeld met 5 van de 5 sterren

Product quality fantastic and print is…

Product quality fantastic and print is so lovely. Quick delivery

27 maart 2026
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Antwoord van Mabel & Fox

Hey Rachel,

Thanks for taking the time to leave a review, we're so happy to hear you love the items!

Best wishes,
Mabel and Fox

Beoordeeld met 5 van de 5 sterren

Easy shopping

Easy shopping, quick delivery.

27 maart 2026
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Antwoord van Mabel & Fox

Hey Arkadiusz,

Thanks for taking the time to leave a review, we're so happy to hear you had a great experience with us!

Best wishes,
Mabel and Fox

Beoordeeld met 5 van de 5 sterren

Fantastic purchase

Easy to use wbsite, lovely purchase and prompt delivery.

27 maart 2026
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Antwoord van Mabel & Fox

Hey Michaela,

Thanks for taking the time to leave a review, we're so happy to hear you had a great experience with us!

Best wishes,
Mabel and Fox

Beoordeeld met 5 van de 5 sterren

Miffy giftset

Mabel and Fox sell such a large selection of good quality products. We really enjoy finding things for our family because we know they will always love them.

26 maart 2026
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Antwoord van Mabel & Fox

Hey Barbara,

Thanks for your lovely review! We're so pleased to hear you love shopping with us and look forward to welcoming you back soon.

Best Wishes,
Mabel and Fox

Beoordeeld met 5 van de 5 sterren

Lovely company to deal with

Lovely company to deal with , had an issue with a changing in mat , no faults of the company clearly manufacturing issue. Mabel & Fox dealt with the issue straight away would definitely buy from them again and recommend.

23 maart 2026
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Antwoord van Mabel & Fox

Hey Laura,

Thank you so much for your lovely review. We’re really pleased to hear that the issue was resolved quickly and that our team was able to help.

Thank you for your understanding and continued support. We’d be delighted to welcome you back again soon!

Best wishes,
Mabel and Fox

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication. Lovely item. Perfect transaction.

18 maart 2026
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Antwoord van Mabel & Fox

Hey Judy,

Thanks for your lovely review! We're so pleased to hear you had a great experience shopping with us.

We look forward to welcoming you back soon.

Best wishes,
Mabel and Fox

Beoordeeld met 5 van de 5 sterren

Lovely website and great customer service

Easy to navigate website, great products and fantastic customer service from Hannah - a real superstar! ⭐

17 maart 2026
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Antwoord van Mabel & Fox

Hey Simon,

Thank you so much for your wonderful review. We're so happy to hear you had a great experience and your kind words about our customer care team mean so much to us! You've made our day!

We really appreciate your support and look forward to helping you again soon.

Best wishes,
Mabel and Fox

Beoordeeld met 5 van de 5 sterren

Lovely sun hats

Lovely sun hats. Well packaged and fast delivery

16 maart 2026
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Antwoord van Mabel & Fox

Hey,

Thanks so much for your review. We're so happy to hear you had a great experience with us and hope you love the sun hats!

Best wishes,
Mabel and Fox

Beoordeeld met 5 van de 5 sterren

Lovely product fast delivery

Lovely product fast delivery

20 maart 2026
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Antwoord van Mabel & Fox

Hey Andrea,

Thanks so much for your review. We're so happy to hear you had a great experience with us.

We look forward to welcoming you back soon!

Best wishes,
Mabel and Fox

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, and product just as described

25 maart 2026
Review zonder uitnodiging
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Antwoord van Mabel & Fox

Hey Olivia,

Thanks for your review, we're so pleased to hear you had a great experience shopping with us!

We really appreciate you choosing us and hope you enjoy your purchase.

Best wishes,
Mabel and Fox

Beoordeeld met 5 van de 5 sterren

Ordered a personalised item along with…

Ordered a personalised item along with other items and the quality is very good. Very happy with the delivery time and whole experience and will definitely purchasing again.

18 maart 2026
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Antwoord van Mabel & Fox

Hey Paula,

Thanks for taking the time to leave us a review. We’re delighted to hear that you’re pleased with the quality of your items.

We truly appreciate your support and can’t wait to welcome you back for your next purchase!

Best wishes,
Mabel and Fox

Beoordeeld met 1 van de 5 sterren

Very poor quality

Very poor quality. I was expecting for something sturdier for this price. I will never use this company again.

18 maart 2026
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Antwoord van Mabel & Fox

Hi,

Thank you for taking the time to leave a review. We’re sorry to hear that you’re disappointed with your changing mat. This isn’t feedback we often receive, as our mats are usually very well received for their design and quality.

If you believe there may be a fault with your item, please reach out to our customer service team at info@mabelandfox.com and we’ll be happy to look into it for you.

We can also assist with a return for any unopened items as we’d never want you to be left unhappy with your purchase.

Thanks for taking the time to leave your feedback.

Kind Regards,
Mabel and Fox

Beoordeeld met 5 van de 5 sterren

Good, regular updates on parcel

Good progress updates on delivery.
Reasonably fast process frim orering to delivery.
Delivered as arranged.

Good quality, substantial components to the item.

11 maart 2026
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Antwoord van Mabel & Fox

Hey Heather,

Thanks so much for your review. We're really glad to hear you had a great experience shopping with us.

We look forward to welcoming you back soon.

Best wishes,
Mabel and Fox

Beoordeeld met 5 van de 5 sterren

Really quick delivery of items I…

Really quick delivery of items I ordered. The products are lovely quality. After I received my first irder I went on to straight away order even more goods!

10 maart 2026
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Antwoord van Mabel & Fox

Hey Karen,

Thanks so much for taking the time to leave us a review. We're so pleased to hear about your positive experience with us!

We really appreciate your support and look forward to sending you more beautiful products again soon.

Best wishes,
Mabel and Fox

Beoordeeld met 1 van de 5 sterren

Disappointed with my order

Disappointed with my order.
Jollein sleeping bag with removable sleeves the zip is upside down. Impractical system. Waste of money.
Cam Cam Copenhagen storage bags. Awful shape. They don’t look like the website. A couple of bents in the middle make it impossible to get into the right shape.
Jollein washcloth. Poor quality and the finish product looks cheap.
I spoke with Hannah and she was very unhelpful.

12 maart 2026
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Antwoord van Mabel & Fox

Hi,

Thank you for taking the time to share your feedback, and we’re truly sorry to hear that you’re disappointed with the products you received. This is never the experience we want for our customers.

We can see that you’ve already been in touch with our team, and a return with a full refund has been offered for the items you’re unhappy with.

We appreciate your comments regarding the items. Your feedback has been shared with the relevant brands so they can review these points directly.

We're sorry to hear that your interaction with our customer care team didn't feel helpful, we will review this with our team to ensure a better experience going forward.

Please do let us know if you would like to proceed with the return and our team will be happy to help.

Kind Regards,
Mabel and Fox

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