Macade Golf Reviews 51

Two weeks ago, I placed two orders for a total of four items. They never shipped, never respond and unfortunately I had to file a claim on my credit card. I would avoid this brand at all cost. Unless you want to chase down your money.

I really love there products. Classic and clean. And their customer service is the greatest of them all. I had an issue with a package but Pernilla sorted it out for me in just a couple of minutes. Thanks a lot a really happy customer

I’m absolutely impressed with Macade! Both the product quality and the customer service are outstanding. The items are made from premium materials, offer a perfect fit, and feature a modern, stylish design – exactly what you would expect from high-end golf apparel. You can clearly see the attention to detail and overall quality.

What truly stood out to me was the support team: I received lightning-fast responses to my questions, and the service was extremely friendly, professional, and very accommodating. That level of customer care is rare these days. It really makes you feel valued as a customer.

A clear five-star experience – I will definitely be ordering from Macade again!

I ordered and kept items and had to return 2 pairs of pants that Macade acknowledged receipt of on 1/31/26/. I have had to contact customer service now 3x requesting the refund and I still do not have it.

I ordered many items, had to return most as sizing was inconsistent.I was not ever given the proper credits and was told on email, " it appears some taxes and other charges were not refunded, it seems there may have been a system issue during the return process". After 2 more emails and reaching out ot Anton on messanger customer service, still NO RESPONSE FROM MACADE!
They do not have a phone number but they cannot simply NOY refund me in full and ignore my requests. so frustrating.....

Excellent and outstanding customer service, very chic golf outfits in highly quality! So happy I found macade golf

I have to commend the Customer Satisfaction Team for their Professionalism and quick response to my problem. I experienced a stolen shipment and The Team reacted by generating a New Order at No Charge. Fantastic Service. I will not hesitate in placing future Orders.

Customer service stepped up with my even exchange on Black Friday sale! Amazing! Clothes are high quality and stylish. Love my new relationship with Macade Golf

I ordered a substantial amount of clothing from Macade, thought I would give their products a go. Took over 7 days to get a delivery date, they then were not delivered on that date but scheduled 3 days later. I asked for FedEx to leave in a safe place, yet they rang my ring doorbell and refused to do so stating signature required. I asked if he would take to the house across the road that was 10 steps from where he was parked and he refused saying he was on a timer. Have now cancelled delivery to return items. cannot wait 10 days for goods and then failed delivery and refusal to walk 10 steps for signature. Will stick to my normal clothing brands

Emailed Macade Golf with a query regarding when an item would be available.
Very prompt reply which answered my question. I have bought from Macade Golf previously and can say that their quality and attention is excellent. I look forward to being able to purchase again, knowing that this is the service they provide. Thank you

The sweater I received had a large uv stain on the chest.
The returns process was quite simply ridiculous. They ask you to return the item by taking it to a DHL Express service point. There are none in my area. After multiple emails they arranged for a collection from my house. Subsequently I have to be in between 9am and 6pm.

Clothing is great and service fantastic. So easy to transact with Macade team. Nothing is ever too much trouble.

Best customer service experience I’ve ever had - made me want to shop there again !

Macade is my absolute favourite brand!!!! The order processing is easy, shipment immediately and the quality and styles are amazing! Everyone I recommended to order something is also happy with the clothes.
Can’t stop ordering 😂

Brilliant !!! Love the top, perfect fit and great quality.
Also appreciate the extra touch with a free little tee bag & tees.

Couldn’t recommend Macade enough !!

The macade team and Ludwig have been really helpful with my exchange request. We love your products and really think your customer service has been great. Thank you.

Klasse Qualität, toller Service. Absolut schnelle Lieferung. Direkter Kontakt per Email - mir wurde schnell und unkompliziert geholfen. Rückerstattung einer Retoure auch sehr zeitnah. Kaufe gerne wieder ein.

Perfekt!
Freshe golfklær som også brukes i hverdagen. Superfornøyd og får dessverre bare lyst til å kjøpe mer. Overraskende kjapp levering, og for en kundeservice 💫 topp karakter🏌️‍♀️

The team at Macade was receptive to an issue with my packaging (due to the courier) and were able to help me resolve my issue in a polite and timely fashion. Very pleasant experience collectively and credit to their team behind the screen.

Macade makes the absolute best golf gear for ladies. Their polos are not wide and boxy, but fit like they are tailored and feminine. Their material feels like it has built in cooling and the fabric is so soft. Their shorts and jogger pants are 10/10 as wel! Love it all. I won’t buy anything else. Their customer service is top notch too when I had a question. Thanks Macade and keep up the good work!