Macmillan Cancer Support Reviews 

When my mother was diagnosed with terminal cancer, gp introduced us to Macmillan nurse and a representative came to see her a couple of days later. He told her about art therapy classes, etc and she was keen to do that. He was supposed to return with the arrangements 2 days later - but never showed. Mum & I phoned the contact No. we were given, but calls were never returned. We never heard from them again - Mum died 5 months later.
The TV advert of "for people living with cancer" - while I doubt that, they certainly weren't there for the dying!

Stop raising money for this charity! It goes towards autocentrics living in big houses, having fancy Carribbean holidays and driving fancy cars off the back of extreme suffering. If you want to do good go and actually chat with someone who is suffering. Spend time with them, make them a cup of tea and keep them comfortable instead of giving your money to keep autocentrics comfy!

The Macmillan nurse was the first person on the scene after I was told that my Mother needed to be moved to a palliative ward a few months ago. At the time I thought that Macmillan only looked after cancer patients, but Mum didn't have cancer. To be blunt I didn't like the Nurses' attitude at all. I found her patronising, insensitive and very dismissive and impatient when I had any questions regarding my Mother's care which were answered as vaguely as she could manage. She insisted on chatting to me alone in a raspy loud whisper away from my Mother outside the door where everyone else in the corridor could hear . Her manner was a little creepy if I am honest. If felt like an act. She seemed to have been given some kind of agenda to get my Mum onto end-of-life care and nothing was going to stop her. Back in the room she held my Mother's hand and talked softly as if she was a small child not an educated woman who 4 months before had led an active life . She had become weak and frail yes, but still had a sharp mind, and it was painful to watch her being treated in this manner. What my Mum wanted didn't seem to come into it. The nurse left the room vowing to return on the Monday to have another go to get her point across. Now she has passed on several months later I think about this moment a lot and how stressful the situation became at the time. I felt there was an agenda going on and I now don't trust Macmillan . 20 years ago, when my Grandparents passed on my Mum had been full of praise for the care and kindness they showed when they both went of cancer in a short space of time. This intervention by Macmillan wasn't nursing.

Just another big fat cat faux charity filling its pockets out of peoples misery. They also killed off my mother with totally inappropriate use of fentanyl. She had slipped and hurt her side and was under control with normal painkillers. Though having Alzheimer's too she was easy to take advantage of. I was her next of kin and no medicines were to be changed or added without my knowledge. The care facility knew this but the macmillan nurse was a bully acting way above her station with a total disregard for protocol. Id left mum for 2 days and all was normal. I came back and she was lying flat on her back in a semi comatose state with hands raised upright shaking. She had pinprick pupils and it was quite clear good ole fentanyl, the global killer of the elderly, was doing its job. I was too late to save her. The NHS did a total cover up job as they do with many elderly people that are being culled just for being old. NEVER EVER trust anyone who is supposed to be looking after your relatives. Watch them like a hawk. Never be afraid to question them. fat cat charities are only interested in ONE THING and thats CASH and fat cat salaries. The CEO gets nearly £200k + big fat expenses- PS check their atrocious reviews elsewhere like TRUSTPILOT.

Jury still out, but not good so far. Call for help on pain management. Told call 111. The woman I spoke to was nice, but utterly useless truth be told.

I’m torn on this. When my husband was first diagnosed with stage 4 cancer, the hotline was amazing - so great for panicked calls or to talk through confusing next steps in the treatment plan. Also, the online community was a real resource to both my husband and I for interacting with others going through the cancer journey. I don’t know where else we could have turned for this kind of support, and in gratitude I have been a fundraiser. However I have since heard of and experienced more negative interactions- carers calling the hotline and being told they couldn’t help them, only the patient, and sometimes poor judgment in the moderator community. They are starting to feel more like a fundraising organisation than a caring organisation and I worry the experience is hit-or-miss depending on who you deal with.

Rang them in desperation as in constant pain after finishing cancer treatment and mentally depressed. Told to ring 111 !

Contacted
Mcmillan online. Total waste of time. They constantly advertise themselves even they pop up on my phone constantly.

Must be out for money. Don't bother with them

I knew Dad had cancer as the MacMillan nurse gave me a busdiness card before the consultant even told us.
My Dad was terminal he died within 3 weeks of diagnosis. MacMillan nurses were coming on the Wednesday Dad died the day before I rang the number left a voicemail saying the above. Never got a call back asking if we needed any advice a courtesy call should be standard I feel they listened to the voicemail and thought great a cancellation. They definitely got the message because no one arrived and I’ve heard nothing.
Disgusted with the service I have always donated for the last 30 years not anymore.

Total lack of support.
My mum died recently after being diagnosed 7 months ago with terminal lung cancer.
She had zero input and I mean literally zero. They sat in on her appointments with the Consultant. They never rang her. They never visited. She lived alone and died in pain. I will never donate for macmillan nurses.

What an absolutely pointless organisation! Like so many others on here we've experienced their awful 'charitable' trust first hand! This is a company that rakes in money from fund raisers and charitable people and have no sympathy whatsoever for cancer patients that so dearly need help. My wife suffered both physically and mentally during her illness, not to mention financially with no help in any way from Macmillan. Another woman from work has now been diagnosed with cancer and asked for advise. I told her under any circumstances do not bother with Macmillan!
I used to donate to this charity every Christmas but never again will I give them a penny. This charity needs seriously reviewing by an appropriate watchdog as it leaves innocent people vulnerable while itself gets richer.

My family suffered the loss of my dad 11 years ago and McMillan were useless in our time of need. They blurted out in front of my young daughter that my dad had terminal cancer and they could not be contacted when we needed them. I will never support them. When I see their expensive tv advertising it brings it all back, I have to turn the channel over. The most awful experience of my life! They do not deserve any stars at all.

Awful experience with Macmillan. When my dad was dying of cancer they spouted some corporate rubbish and then left. I never, ever donate to this organisation - which feels like a scam organisation. Totally unprofessional and uncaring.

Had a call from mcmillian yesterday asking for donations and when I was asked why I care so much for it I said I recently lost my nan and my mum has cancer he tried to use this as a sales pitch on me to get more money. Just wrong and when I asked how much of the donations actually go to the people that need it was told the "charity" keep 70% not a charity but a complete scam

My sister was diagnosed at Kingston hospital with pancreatic cancer in January and was assigned a McMillan nurse called Elizabeth .
From the outset she was worse than useless and patronising.
I will never donate to this organisation .My sister passed and they helped us in no way!
As for Kingston hospital such a disgrace

Do not use avoid avoid a shower of incompetent fools that only call you and help when it suits them, a terrible experience we all would like to forget.

My late wife was assigned a MacMillan ‘nurse’ following her cancer diagnosis. We didn’t ask for her and I still wonder what she was for. Over a two year period she relayed two or three requests to my wife’s oncologist and that’s it I think. She appeared unannounced at my wife’s bedside toward the end and proceeded to inform us about her upcoming foreign holiday.
MacMillan advertise widely asking for money. I wonder what they do with it. Charities are not that charitable any more … but … Sue Ryder ARE worthy of support and helped us greatly. Don’t let your local NHS lumber you with a MacMillan (alleged) ‘nurse’. My opinion is shared by most reviewers hereabouts.

Not sure what Macmillan are for my wife was diagnosed withTNBC and met a nurse from there who told us she would be doing so much for her to date she has not kept one promise and blatantly lied about stuff now they have told her she will not get counseling as she has missed two sessions the first she never received the phone call and the second she was abroad getting potentially life saving treatment which was explained

Until August 2021 we had never thankfully had any interactions with Macmillan nurses, unfortunately that changed when on 3rd August 2021 my husband was advised cancer had spread. We had 2 visits to our home from a Macmillan nurse prior to my husband aged 51 passing away on 17th September 2021. I only wish I’d asked her to leave our home on the first visit & never return as she was the coldest person & not someone you would want interacting with your poorly husband. As a result of this nurse I cringe every time I see or hear an advert for Macmillan. As a family we will never give to this charity, as the nurse did nothing for my poorly husband except cause upset. I have also met another family who had the same nurse in 2020 they actually did request her leave their home due to her cold attitude & lack of empathy. What Macmillan does I will never know, but the charity needs to be reviewed as their nursing staff should not be in the profession. I’d give zero stars if it was an option!

This charity operates a community board on its website and seems to spend so much pointless time moderating posts badly. I don't know if it has any Macmillan Nurses answering queries anymore. At one point it had none.