Motorhome and Caravan Services (UK) Ltd Reviews 

165
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

We were thinking of selling our motorhome, but needed it to be serviced, hab checked and new MOT before this happened. As usual we took it to Jonathan at MACSUK for all this and happened to mention th... Toon meer

Beoordeeld met 5 van de 5 sterren

MACSUK Fantastic Motorhome stop over, quiet, clean and well kept and great directions- found it easily. Super communication- had a few engine issues on the way down and arrived later than expected-... Toon meer

Beoordeeld met 5 van de 5 sterren

First hab check away from a main dealer. Carried out professionally and diligently without missing major faults and picking up trivial faults as I have become used to. Once again lead acid batteries o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really amazing company with authentic knowledgeable advice. I would not ever use anybody else to service repair or enhance my motorhome If only all companies were run with the very high degree of... Toon meer

Bedrijfsgegevens

  1. Camperreparatie
  2. Camperwinkel

Geschreven door het bedrijf

"Based in North Essex, Motorhomes and Caravans UK are a family run business dedicated to helping you look after and maintain your home away from home. If you have a Motorhome or Caravan in need of a servicing, repair or enhancement, please do get in touch and we'll talk through all the options we have available to you."


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

165 reviews

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4,9

Alle reviews

(165)

66 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Just had our 2nd visit to see Jonathan…

Just had our 2nd visit to see Jonathan at MACUK for Hab check and reversing camera upgrades, last year we had full Lithium, solar panel upgrades and what a fantastic job he has done for us. From talking through our options the workmanship and professionalism is first class. Highly recommended if you need any work done on your Motorhome/campervan

20 maart 2025
Review zonder uitnodiging
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Antwoord van Motorhome and Caravan Services (UK) Ltd

Thank you mark. So nice to have a local customer return and spread the word as I know you do for macsuk. Have a great trip back to Spain and im sure I’ll see you upon your return. Stay safe!

Beoordeeld met 5 van de 5 sterren

First class service

Cannot thank these people enough I had been sold a heap and was distraught with worry. They were very honest with what work was required and the standard of work was first class I feel Safe now and am enjoying my van I would recommend them 100% 😊

30 augustus 2024
Review zonder uitnodiging
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Antwoord van Motorhome and Caravan Services (UK) Ltd

Your van certifiably was one in a million Aileen!! So great to see her finished, loved and used!! Can’t wait to hear about your new adventures. Take care and see you again soon.

Beoordeeld met 5 van de 5 sterren

Thank you Jonathan for your help and…

Thank you Jonathan for your help and advice , on our motorhome, few more jobs to get sorted, but really appreciate you fitting us in within your busy schedule, would thoroughly recommend using your services thanks again George

20 maart 2025
Review zonder uitnodiging
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Antwoord van Motorhome and Caravan Services (UK) Ltd

No problem at all George. We will get you in and sorted for the next steps. See you soon!

Beoordeeld met 5 van de 5 sterren

Recently bought my first motorhome &…

Recently bought my first motorhome & needed some jobs done. A friend gave me their number, because they had using them for years & recommended them.
And I must say I wasn’t disappointed, no job too big or small, even took my call on a Saturday night when I needed a bit of advice while on my first trip out - above & beyond, definitely wouldn’t go anywhere else - 5*

20 maart 2025
Review zonder uitnodiging
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Antwoord van Motorhome and Caravan Services (UK) Ltd

Always a pleasure to take a call from
You and your sidekick Caren!! One more little thing and we are sorted for now..:but I’m sure we will see each other again soon! Take care and enjoy the van! Best wishes. Jonathan

Beoordeeld met 5 van de 5 sterren

Johnathon is very knowledgeable and…

Johnathon is very knowledgeable and experienced in all matters to do with Motorhomes and especially electrical upgrades and repairs and carried out quite a substantial upgrade to our electrical and solar system very thoroughly and professionally in our motorhome.

18 maart 2025
Review zonder uitnodiging
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Antwoord van Motorhome and Caravan Services (UK) Ltd

Thank you Steve. I appreciate your positive review and trust that the work we carried out continues to give you opportunity to use your van to the max. Safe travels and keep in touch. Best wishes.

Beoordeeld met 5 van de 5 sterren

Great job.

Jonathan is a very professional and knowledgeable motorhome and caravan engineer. He upgraded my indicators, did my hab service and fixed an issue with my over cab bed he also offered great advice for a bodywork issue. He's a very hard worker and got the work done so I could collect my van when it suited me. I definitely recommend and will use MACSUK again.

16 maart 2025
Review zonder uitnodiging
Logo Motorhome and Caravan Services (UK) Ltd

Antwoord van Motorhome and Caravan Services (UK) Ltd

Thanks Ant. We will always try to work around our customers as we are very well aware of the distances travelled and trust we are affords to work on their Motorhomes. Just a couple of things to wrap up and you'll be good to go again!! Take care and speak soon.

Beoordeeld met 5 van de 5 sterren

Phoned Jonathan regarding a problem…

Phoned Jonathan regarding a problem with the water system. Took the MH to him the same afternoon and he sorted it there and then. Super job.

13 maart 2025
Review zonder uitnodiging
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Antwoord van Motorhome and Caravan Services (UK) Ltd

Thanks for your review Chris. It was a pleasure to help. See you soon for the Habcheck!

Beoordeeld met 5 van de 5 sterren

Quick mention for PSK caravan…

Quick mention for PSK caravan service's, Simon came out to us again, this time to sort out out water problem , as ever he was prompt professional friendly and very reasonably priced, thanks again mate 👍

7 maart 2025
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Antwoord van Motorhome and Caravan Services (UK) Ltd

Well done Simon - but this was not macsuk!

Beoordeeld met 5 van de 5 sterren

Upgrade to our old Motorhome

Once again, a fantastic service from Jonathan. We have an old motorhome that we wished to ensure we could use 100% off grid. Jonathan advised us of our options with clear costings and provided an excellent upgrade. This was a big investment for us in an old van but the finished result is that our old van has been given a new lease of life That we can continue to use for many more years with the independence of being off grid.

Jonathan kept us informed throughout the upgrade process and all his costings came in on point.

The service as always from Jonathan very much goes above and beyond and is appreciated Immensely from both of us.

Jonathan is our security blanket for MoHo life 😊

Richard and Lynn

10 maart 2025
Review zonder uitnodiging
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Antwoord van Motorhome and Caravan Services (UK) Ltd

You guys…..😊 thank you 💙 ‘Baby’ has left us with a very special legacy. From a very much loved van - top notch in her day - she certainly had some throw back issues when she came to macsuk. Whilst they all worked the systems were let’s say, a little bit 90’s….but now oh wow!! She’s a different animal with a new lease of life as you say. ‘Baby’ is very special to us. We loved working on her and the build was amazingly trouble free. All you have to do now to make her transformation complete is to get those wheels rolling and push the off grid boundaries as I know you want to…and I have no doubt she will not fail you. Thank you for being such amazing customers. Your enthusiasm for Motohoming is infectious and we are proud to have you as our client. Safe travels and I know youll let me know how you go. Stay safe & enjoy every moment

Beoordeeld met 5 van de 5 sterren

Alarm installation

I wanted an alarm system fitted to my converted camper and did loads of research on different systems, decided on Lockdown by Outsmart the theif, i contacted Carl who put me onto Jonathan at Motorhome and Caravan services for the installation, so glad he did, Jonathan is so knowledgeable on everything campervan/motorhome, he got me booked in and it was all fitted in a day, amazing service thoroughly recommend this company

11 maart 2025
Review zonder uitnodiging
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Antwoord van Motorhome and Caravan Services (UK) Ltd

Hey Tony. Thank you for such a positive review. It means a lot. Your van is certainly worth the ‘outsmart the thief’ tech. The external conversion looks amazing - a real transformation - and I know the inside will be bob on once done. Thank you for being so accommodating with your various visits - it is really appreciated and we will always be here to support you going forward with your dreams for van life!! Thanks again.

Beoordeeld met 5 van de 5 sterren

Jonathon was helpful

Jonathon was helpful, knowledgable and fixed the problem with my fridge. I will recommend him and use his services again.

6 maart 2025
Review zonder uitnodiging
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Antwoord van Motorhome and Caravan Services (UK) Ltd

Thank you for your kind words and appreciation of the work we carried out for you at macsuk. We look forward to supporting you with any of your future Motorhome needs. Best wishes.

Beoordeeld met 5 van de 5 sterren

Johnathan is a great professional…

Johnathan is a great professional person who explaind everything he had to do to fit, rear end air suspension, TDI tuning box, and Avtex wifi system, all work was completed in a day he kindly lent me his car to use. I HIGHLY recommend this professional company.

7 maart 2025
Review zonder uitnodiging
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Antwoord van Motorhome and Caravan Services (UK) Ltd

Thank you for such a positive review Derek. It was a pleasure to work on your van and im so pleased the outcome exceeded your expectations especially with the rear air upgrade. Hope to see you again in the future. Best wishes to you both. J

Beoordeeld met 5 van de 5 sterren

I booked Jonathan to connect and test…

I booked Jonathan to connect and test my victron set up in my camper and he did a fantastic job and I would highly recommend him

17 februari 2025
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Antwoord van Motorhome and Caravan Services (UK) Ltd

Thank you Derek for your review. I really enjoyed getting to grips with your camper electrics and hopefully you’ll enjoy the system to the max on your upcoming trip. Drive safe and see you when you get back. All the best. Jonathan

Beoordeeld met 5 van de 5 sterren

Exceptional Motorhome Specialist – Highly Recommended!

Jonathan did an amazing job fitting and fixing our motorhome. He was extremely accommodating, took the time to explain everything clearly, and worked efficiently to get the job done. His expertise and helpfulness were second to none! We’ll definitely be using him for all our future motorhome needs. Highly recommended!

21 februari 2025
Review zonder uitnodiging
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Antwoord van Motorhome and Caravan Services (UK) Ltd

Hi Angelica - thank you for taking the time to review macsuk. I really appreciate your kind comments. Hopefully now your home on wheels will be able to look after you as you have it!! Stay dry and drive safe on your adventures!

Beoordeeld met 5 van de 5 sterren

Start to finish excellent service.

From first messages, a friendly and respectful conversation giving a detailed explanation, to all of our questions and queries, regarding our solar and battery upgrades.
We were given a slot in his busy schedule and stuck to it.
When we arrived for our appointment Jonathan showed us some of his work on another motorhome he had just completed upgrading we were impressed by quality of his workmanship. While working on our vehicle Jonathan kept me updated with progress and cost of items he was fitting.
When we arrived to collect our motorhome, Jonathan went through all items fitted and explained again how each item worked and went through associated apps. We were again impressed with the installation he had installed with complete respect for our motorhome.
Would recommend MACSUK.

14 februari 2025
Review zonder uitnodiging
Logo Motorhome and Caravan Services (UK) Ltd

Antwoord van Motorhome and Caravan Services (UK) Ltd

Thank you for such a positive review Dave. It was an absolute pleasure to work on your van and have such clear direction as to your vision for how you wanted to enjoy it going forward. The transformation was amazing and I look forward to hearing about your travels in the future. Thank you again with much appreciation. JB

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, after getting the van ready for a trip noticed solar panels control board not working. Jonathan not only squeezed me in to allow our break happened but checked and fixed issues with electric ensuring the van was safe which involved alot of time. He is knowledgeable and professional. Great work thank you.

Discussed further upgrades in future. Definatley my go to garage.

19 februari 2025
Review zonder uitnodiging
Logo Motorhome and Caravan Services (UK) Ltd

Antwoord van Motorhome and Caravan Services (UK) Ltd

Hi Dave. Thanks so much for your review. It was a pleasure to get you back up and running so that you can enjoy your important get away. I look forward to supporting you in the future with your van life. Safe travels and best wishes!

Beoordeeld met 5 van de 5 sterren

Johnathon is very very approachable and…

Johnathon is very very approachable and knowedgable guy. Allows willing to help and advise. He does a very profession job, no mess and right 1st time. I wish all trades people were like this. Highly recommend him.

21 januari 2025
Review zonder uitnodiging
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Antwoord van Motorhome and Caravan Services (UK) Ltd

Thank you for your kind words Ian. It’s great to have seen your van come on in leaps and bounds and I look forward to hearing about your off grid exploits as you enjoy using her to the full potential of the build. Safe travels.

Beoordeeld met 1 van de 5 sterren

Poor communication

Poor communication contacted Johnathan and booked motorhome in to have air suspension fitted today 21/1/25 Was told we would have to pay for suspension up front which wasn’t a problem and he would send details. Then nothing no contact no email no call.
Not great service

21 januari 2025
Review zonder uitnodiging
Logo Motorhome and Caravan Services (UK) Ltd

Antwoord van Motorhome and Caravan Services (UK) Ltd

Hi Paul. As per my text message earlier today - am sorry that the arrangements fell through today. I make no excuses - we all make mistakes, I did on this occasion simply forget we had agreed the date. However - I am more sorry that you decided to write this review rather than call me - esp as we not only had a date confirmed in nov where you missed the appt despite me texting you the week before it - but it took nearly 3 weeks for you to come back to me with vehicle details. When offered a slot in early Jan you were unable to get to me. I since communicated with you on 23/26 of dec and 2/01 - so I think it’s fair to say we have had significantly more than ‘no’ communication over the period, and have both worked hard to make this appointment happen. I had already offered you a date next week before I read this review. I will not be offended if you choose to go elsewhere for your work to be carried out. I wish you well, with again, my apologies for today. If you wish to proceed with the work - please call.

Beoordeeld met 5 van de 5 sterren

Very happy chappy 👍

Just returned from a week long trip to Jonathan. The fact I’m in Aberdeen and traveled to Essex is testament to standard of service offered by MACSUK. Jonathan has carried out works for me previously, so I knew it was worth making the trip. I had my solar replaced and three AGM batteries changed for a humongous single lithium. He relocated my existing inverter, fitted upgraded solar controller and battery charging system. Also upgraded the headlights (big difference 👍), and replaced underneath “shonky” wiring from previous van ownership installs. His totally professional and knowledgeable approach helped identify some unknown problems from previous ownership installs also. It transpires the inverter wiring was under spec’d. and potentially dangerous. The previous solar wasn’t matched, consequently the factory fit 120w was hobbled to 45w by two 45w panels that were retrofitted under previous ownership. No wonder my system had no umph!!. I’m fully umphed now, all singing, all dancing. Can’t thank him enough. I have no hesitation in recommending Jonathan’s Services to anyone for anything. Top man. Also special mention to Steve for all his assistance with the build. They work well as a team and bounce ideas/solutions between them. Thanks again guys👍

6 januari 2025
Review zonder uitnodiging
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Antwoord van Motorhome and Caravan Services (UK) Ltd

What an amazing review Gary. Thank you. We certainly went on a journey this past week with the van and all its insides but I think where we got to is a fantastic place to suit your future needs and travelling style. It was great to see you and I’m so pleased you are happy with the outcome. Now go enjoy that van and please keep me posted on your travels. Be safe and take care.

Beoordeeld met 5 van de 5 sterren

Great Service from an independent.

Jonathan was a great help, fixed a few issues with my Chausson, explained what the issues were and the way to resolve them. Communication was great. Good value for money. Will use him in the future.

30 september 2024
Review zonder uitnodiging
Logo Motorhome and Caravan Services (UK) Ltd

Antwoord van Motorhome and Caravan Services (UK) Ltd

Thank you Graham for your kind words. I appreciate the trio of complements and take them very seriously as the reputation that macsuk is everything to continuing meeting the needs of customers with their vans. Safe travels and you are always welcome at the workshop. Take care

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