Can’t recommend Alex enough. Booking holidays for a large family is very daunting, but Alex has made it so easy and straight forward. Always available, super quick replies and answered all of my multi... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Always hesitant about using these services as you want to make sure its legit BUT, I was really happy with the service and support I have received Arranging a trip to Disneyland Paris , I was giv... Toon meer
Bedrijf heeft geantwoord
We’ve just booked our second Disney trip with Magic Breaks – this time to Florida – and I wanted to give a special mention to Krista for her outstanding customer service. Planning a Disney Flor... Toon meer
Bedrijf heeft geantwoord
Corresponding with Cheryl was really easy, she was incredibly helpful and quick to reply. I am based in Australia and we don’t have a service like this access Disney deals that are only available in t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
MagicBreaks
Geschreven door het bedrijf
- Dear Valued Customer,
- We're proud to deliver consistently great customer service. If you would like tp speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
- Thank you for choosing MagicBreaks.
Contactgegevens
MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, Verenigd Koninkrijk
- 0330 880 5001
- customercare@magicbreaks.co.uk
- magicbreaks.co.uk
4,6
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van MagicBreaks
Thank you for your great feedback!
Very easy website layout it told me all…
Very easy website layout it told me all the information I needed for a really simple booking process.
21 september 2025
Antwoord van MagicBreaks
Thank you for your feedback! We're delighted you have had a smooth booking experience!
Booked my holiday for next year with…
Booked my holiday for next year with Magic Breaks. Booking was quick and easy through Alex May who was so helpful and answered all my questions. Would definitely recommend them to friends and family.
19 september 2025
Review zonder uitnodiging
Antwoord van MagicBreaks
Thank you for your kind review! We're delighted to hear that Alex was able to offer you a smooth booking experience! We look forward to booking your next magical break!
Stress Free Disney Paris Booking
I booked a Disneyland Paris Break Today & Alex May that dealt with my booking was great , everthing was sorted quickly & efficiently !
17 september 2025
Review zonder uitnodiging
Antwoord van MagicBreaks
Thank you for your lovely review! We're so pleased Alex made your booking experience smooth and easy!
A*****
A*****
Website is easy to navigate. Booking everything you need to book is simple. You can spread the payments across time.
17 september 2025
Antwoord van MagicBreaks
Thank you for your kind review! We are delighted you are happy with our website!
Antwoord van MagicBreaks
Thank you for your feedback! We're delighted you have had a smooth booking experience!
Antwoord van MagicBreaks
Thank you for your great feedback!
We’ve used magic breaks to book our…
We’ve used magic breaks to book our trip to Disney land Paris. Booking was easy and broken down really well. Site is easy to navigate and you are able to add on and take off extras to make your trip magical. Low deposits and pay monthly is easy if you are on a budget too. Highly recommend.
13 september 2025
Antwoord van MagicBreaks
Thank you for your great feedback! Your recommendation means a lot to us!
Booked my holiday to WDW for next year…
Booked my holiday to WDW for next year through Magic Breaks. My travel agent Alex M has been incredibly helpful and answered all my queries. It was so easy booking with them and getting everything I wanted sorted. I definitely recommend booking your Disney holiday through them!
10 september 2025
Review zonder uitnodiging
Antwoord van MagicBreaks
Thank you for your kind words! We're thrilled that you are happy with Alex's service!
Magic breaks are the only company I…
Magic breaks are the only company I will book with for Disneyland.. Very straightforward and I can pay it up monthly..Most definitely recommend them
7 september 2025
Antwoord van MagicBreaks
Thank you for your kind review! We're delighted to be your choice for Disney breaks and we really appreciate your recommendation!
Everything went very well from start to…
Everything went very well from start to finish
6 september 2025
Antwoord van MagicBreaks
Thank you for your great feedback!
10/10 service
This is my 2nd time booking with Magic Breaks and both times they’ve been great. Super helpful and replied very quickly via their Instagram. Will definitely be booking again with them in future.
8 september 2025
Antwoord van MagicBreaks
Thank you for your kind feedback and choosing us again! We look forward to help book your future magical breaks!
Excellent customer service
Excellent customer service, catered to our family needs, and helped us to book the best family holiday
11 augustus 2025
Antwoord van MagicBreaks
Thank you for your great feedback! We're thrilled you are happy with our service!
Holiday booked but zero customer support when help was needed
I had questions I wanted to discuss with magic breaks before booking, I tried calling numerous times but I either had to leave a voicemail (no one responded) or I was cut off. I tried the online bot, logged to speak to an operator, left my details as requested and still no response. I have now managed to book my holiday but have missed out on the 'offers' because I couldn't book before they expired, but not from a lack of trying to use them
5 september 2025
Antwoord van MagicBreaks
We are sorry for any delays caused by the high-volume after Disneyland Paris released the new season. I can see a team member has been in contact to assist with your queries. We hope you have a magical time!
Quick and easy to navigate the website
Quick and easy to navigate the website.
Good selection of hotels - although would be also helpful if you could select the hotel if you know what you are looking for
2 september 2025
Antwoord van MagicBreaks
Thank you for your great feedback! We will pass your suggestion to the team.
Always easy to use an straight forward…
Always easy to use an straight forward staff amazing
3 september 2025
Antwoord van MagicBreaks
Thank you for your valuable feedback!
Sent two emails to ask questions but as…
Sent two emails to ask questions but as yet nothing
2 september 2025
Antwoord van MagicBreaks
Thank you for your feedback. We are sorry for any delays caused by the high-volume after Disneyland Paris released the new season. I can see a team member has replied to your query. We hope you have a magical time!
I am really struggling to get hold of…
I am really struggling to get hold of anyone from magic breaks. I phone the helpline and get a ‘oh it’s not my department’. I email them, and get no response. I sit on the phone line for 40mins and get hun up on. I get referred to another email address which doesn’t even work and kicks my concerns back.
You sit on the chat box for over an hour and nobody is replying. I travel in three days and have urgent enquiries about the fact I have not received all the travel documentation to do so. It’s very frustrating to do any sort of editing a booking, or speak to a human because nobody wants to talk to you after they have taken your money.
I am still sat here 2hours later with no reply from your AI bot and being passed left right and centre with nobody actually talking to me. I would never book with this company again an advise others against it also.
5 september 2025
Review zonder uitnodiging
Antwoord van MagicBreaks
Thank you for your feedback. We are very sorry you had trouble contacting us. This was due to the high-volume after Disneyland Paris released the new season. I have been advised that a team member dealt with your query. We hope you have a magical time!
Antwoord van MagicBreaks
Thank you for your positive feedback! You can view your hotel booking after linking your Disney reference to the app. You can email customercare@magicbreaks.co.uk if you have any trouble with this.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.