MagicBreaks Reviews 3.139

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Can’t recommend Alex enough. Booking holidays for a large family is very daunting, but Alex has made it so easy and straight forward. Always available, super quick replies and answered all of my multi... Toon meer

Beoordeeld met 4 van de 5 sterren

Always hesitant about using these services as you want to make sure its legit BUT, I was really happy with the service and support I have received Arranging a trip to Disneyland Paris , I was giv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’ve just booked our second Disney trip with Magic Breaks – this time to Florida – and I wanted to give a special mention to Krista for her outstanding customer service. Planning a Disney Flor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Corresponding with Cheryl was really easy, she was incredibly helpful and quick to reply. I am based in Australia and we don’t have a service like this access Disney deals that are only available in t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau
  2. Reiszoekmachine

Geschreven door het bedrijf

Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.

MagicBreaks

Geschreven door het bedrijf

Dear Valued Customer,
We're proud to deliver consistently great customer service. If you would like tp speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
Thank you for choosing MagicBreaks.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Cheryl Smith is an absolute pleasure to…

Cheryl Smith is an absolute pleasure to do business with. She guided us through everything and even dealt with 3 lots of enquires for 3 families. It was our first time and she supported us through the whole process. She is a credit to the company x

25 april 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your lovely feedback. Cheryl is a valued member of the team, she will be delighed to read this. We look forward to booking your next magical break!

Beoordeeld met 5 van de 5 sterren

Highly recommended

This will be our second time using Magic Breaks and, yet again, they were fabulous. I spoke to Cheryl numerous times who patiently answered my questions and managed to find me a deal for WDW which beat 6 other travel agents, including Disney themselves. If you haven’t tried Magic Breaks before then I would highly recommend them.

25 april 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your kind words and loyalty! Cheryl will be delighted to read this!

Beoordeeld met 5 van de 5 sterren

Great customer service!!

We have used Magic breaks for our Disney vacation multiple times & wouldn't consider booking any other way! They are always quick to respond to any questions & make it super easy to book & make amendments. Thank you for taking care of us!

12 april 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you so much for your kind words and loyalty! We're thrilled you're happy with our service!

Beoordeeld met 5 van de 5 sterren

Brilliant service from Alex

Brilliant service from Alex. Both on the phone and via email. She was very informative and patient when we were trying to decide on thd best time to go to disneyland paris. She answered questions swiftly and fully.
Can't wait to go now

16 april 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your kind words! We're delighted you're happy with Alex's service. We hope you have a magical time!

Beoordeeld met 5 van de 5 sterren

Cheryl was so helpful and was nice to…

Cheryl was so helpful and was nice to actually talk to a human and get booked up instead of a website

11 april 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your lovely feedback! Cheryl will be delighted to read this!

Beoordeeld met 1 van de 5 sterren

Sold tickets to a Disney break that…

Sold tickets to a Disney break that were only valid the day of our arrival in France, why would anyone be wanting tickets to start on the same date of the arrival? Details on tickets simply stated 6th which combined with what we had been told led us to belive the tickets were valid any day that week, effectively we lost our holiday, zero help and support from these people "we will email back in 48 hours" no one to phone nothing. Will re-purchase the tickets elsewhere and make a claim through the small claims court for refund on the tickets they sold us that could not be used. Avoid these people they don't care or help once they have your money!

8 april 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your feedback. We can see you made the booking online. The park tickets for your booking was selected with a specific date at the time of booking on our website.  Many of our customers do select the arrival day, I'm afraid we are unable to remove this option.  We also contacted the supplier and they confirmed they advised you tickets were expired at your requested date. I'm afraid despite our attempts Disney were unable to make any changes. We apologise for any misunderstanding I can confirm the tickets confirmed with the date selected.

Beoordeeld met 5 van de 5 sterren

This was so easy to use

This was so easy to do! I hate planning holidays but this made it so simple and straightforward

7 april 2026
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Antwoord van MagicBreaks

Thank you for your kind words! We look forward to booking your next magical break!

Beoordeeld met 5 van de 5 sterren

First time using Magic Breaks

First time using Magic Breaks, liaised with Cheryl over email which was my preferred method, she was so helpful and gave me all the information and more that I needed. She worked late hours and always replied so quickly. Cheryl you made the whole experience pain free and would recommend you to anyone! Can't wait for our trip in July!

30 maart 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your kind words! We're delighted you're happy with Cheryl's service. Your recommendation means alot to us!

Beoordeeld met 5 van de 5 sterren

This is our second time using magic…

This is our second time using magic breaks. Highly recommended. Alex helped me this time, and was fast and efficient service! Amazing Thankyou!

6 april 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your kind words! Alex will be thrilled to hear this.

Beoordeeld met 5 van de 5 sterren

Disney

We have just booked our special holiday with Cheryl, she has been amazing, so helpful, reassuring, and very, very patient as we tried different ways to look at costings, party of 7 with 3 different households... Would highly recommend to anyone looking to book. Thankyou Cheryl for being so lovely.

4 april 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your lovely feedback! We're so pleased to hear Cheryl was able to help make the booking process smooth for you.

Beoordeeld met 1 van de 5 sterren

​Gold Plan is a Waste of Money Baised towards Agents

​Gold Plan is a Waste of Money – Biased Towards Agents
Very bad experience
​Order ID: [67399817]]
Listing ID: [69385935]
​I recently subscribed to the Magicbricks Gold Plan to list my Industrial /Gala Premises in Vasai East for rent, hoping for a direct owner-to-tenant connection. My experience has been a complete waste of money and a total lack of service.
​Aside from "test" inquiries from my own relatives, I have received zero genuine leads. Instead, I am constantly bombarded with messages from Magicbricks promoting properties posted by Agents and Brokers. When my relatives tried searching specifically for "Owner Listed" properties, the platform's interface repeatedly and forcefully pushed Agent listings.
​It seems the platform is hand-in-glove with the broker community, defeating the very purpose of an "Owner-Direct" listing. I am extremely disappointed with this deficiency of service. Save your money—this platform prioritizes agents over independent owners. I am giving '0' ratings for this platform

20 maart 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your review. We can see this feedback is intended for a different company MagicBricks not MagicBreaks. As the products mentioned are not related to our business. We kindly ask that this review is directed to the relevant company.

Beoordeeld met 5 van de 5 sterren

I would like to say a huge thank you to…

I would like to say a huge thank you to Krista Taylor-Kemp. She took my call yesterday when I was extremely stressed about not receiving my documents and having no information about my upcoming Disney break, with travel just two days away.

Krista went above and beyond to help me — she followed up via email, reassured me throughout, and truly went the extra mile to make sure everything was sorted.

I strongly believe appreciation should be shared, and Krista is a real credit to MagicBreaks. I would highly recommend booking through her.

Thank you so much, Krista, for all your support — it really meant a lot!

2 april 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your kind words! We're delighted you have had a great booking experience with Krista. She will be thrilled to read this.

Beoordeeld met 5 van de 5 sterren

I had a lovely agent that helped me…

I had a lovely agent that helped me untold.. answered all my questions and help me loads.. a credit to the company

2 april 2026
Review zonder uitnodiging
Logo MagicBreaks

Antwoord van MagicBreaks

Thank you for your kind words! We're thrilled you are happy with our agents service.

Beoordeeld met 5 van de 5 sterren

Cheryl at magic breaks really helped…

Cheryl at magic breaks really helped include everything we wanted. She was very consistent at responding quickly and very transparent.

2 april 2026
Review zonder uitnodiging
Logo MagicBreaks

Antwoord van MagicBreaks

Thank you for your kind words! We're delighted you're happy with Cheryl's service.

Beoordeeld met 1 van de 5 sterren

TERRIBLE

TERRIBLE

I booked a holiday to Paris with them and requested a change of hotel.. First they quoted an extra £980, then £1300 then said it was full and wont give me a refund as that is the only hotel I want to stay at. They cant fulfill my request so I should be given money back. I will be taking to court

31 maart 2026
Review zonder uitnodiging
Logo MagicBreaks

Antwoord van MagicBreaks

Thank you for your feedback. We're sorry you were unhappy with your experience. Your original booking remained confirmed and available. The issue relates to the requested hotel change, which is subject to availability and supplier terms. We can see that you have been offered a refund which was an exception. If you have any further queries please contact customercare@magicbreaks.co.uk

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