MagicBreaks Reviews 3.139

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Can’t recommend Alex enough. Booking holidays for a large family is very daunting, but Alex has made it so easy and straight forward. Always available, super quick replies and answered all of my multi... Toon meer

Beoordeeld met 4 van de 5 sterren

Always hesitant about using these services as you want to make sure its legit BUT, I was really happy with the service and support I have received Arranging a trip to Disneyland Paris , I was giv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’ve just booked our second Disney trip with Magic Breaks – this time to Florida – and I wanted to give a special mention to Krista for her outstanding customer service. Planning a Disney Flor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Corresponding with Cheryl was really easy, she was incredibly helpful and quick to reply. I am based in Australia and we don’t have a service like this access Disney deals that are only available in t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau
  2. Reiszoekmachine

Geschreven door het bedrijf

Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.

MagicBreaks

Geschreven door het bedrijf

Dear Valued Customer,
We're proud to deliver consistently great customer service. If you would like tp speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
Thank you for choosing MagicBreaks.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Very straight forward booking with Agent

Very straight forward booking through the online chat. Jessica G was amazing and booked my holiday for me and answered all my questions and guided me through every step. This completely took all the stress from me. Would highly recommend booking through MagicBreaks

27 januari 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your kind review! We're pleased Jessica was able to make your booking process run smoothly. You're recommendation means a lot to us!

Beoordeeld met 5 van de 5 sterren

Magic breaks with Simon

We have just booked our 5th cruise with Simon Taylor from Magic breaks - the customer service we have received with every booking has been incredible. Simon responds so quickly to our email enquires, he is polite, knowledgeable and answers all of our (many) questions with thought and care. I honestly would not go anywhere else now to reserve our family holidays. Thankyou Simon - you are wonderful!

26 januari 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your lovely review! We're delighted Simon provided such great service - He will be thrilled to read this!

Beoordeeld met 5 van de 5 sterren

I can’t fault this company

I can’t fault this company. I’ve used them four times now and every time I’ve had an issue they have been able to sort it right away!
Will only book through them!

16 januari 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your lovely feedback! We're pleased you're happy with our service and we truly appreciate your loyalty!

Beoordeeld met 5 van de 5 sterren

I had been considering going back to…

I had been considering going back to Disneyland Paris and hadn’t quite made my mind up. Alex May from magic breaks help me with all my questions and made the whole booking process as easy as possible. Thank you Alex

20 januari 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you so much for your lovely feedback! We're thrilled Alex has provided you with a such a smooth booking experience.

Beoordeeld met 5 van de 5 sterren

Friendly and easy service for booking our holiday.

Alex has been extremely helpful and very patient while we figured out the perfect option for us. Alex had taken the time to answer all my questions and review the different options. Very easy to book and happy with the deal we got!

17 januari 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your kind words! We're thrilled you are happy with Alex's service.

Beoordeeld met 5 van de 5 sterren

Helpful agents

The agent on the telephone (Cheryl) was very helpful and provided all the information I needed

16 januari 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your kind words, we're glad you're happy with Cheryl's service!

Beoordeeld met 5 van de 5 sterren

I’ve just booked our 2nd Disneyland…

I’ve just booked our 2nd Disneyland Paris trip through MagicBreaks, this time with the help of Alex May they were extremely helpful answering all questions I had and advising things that we can do on site to make our little girls birthday extra special! The booking was made so quickly and I will definitely book through them again (because let’s be honest - it’s Disney - we will go again!!)

16 januari 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for taking the time to leave such a lovely review! We're so pleased Alex could help make your booking experience extra special. We look forward to booking your next magical break.

Beoordeeld met 1 van de 5 sterren

Unhelpful when you want to amend your booking

My husband booked a week away at Les Nature Village, with 1 day Disneyland Paris tickets for my daughters 4th Birthday in June.

Since booking, we have decided to cancel the dated ticket for disneyland and as my tickets, booked through Magicbreaks state that the tickets are fully refundable and cancellable without charge up to 3 days before our visit, i thought i would cancel magic breaks to do so and then look to extend out holiday with the extra night at one of the disneyland hotels.

I tried calling your customer services, however, the woman i spoke with was extremely rude and it was clear that within the first 10 seconds of the call being answered she didn't want to help, and said my tickets aren't able to be cancelled, despite me telling her i have an email that conflicts this and there being no mention in their terms and conditions that this wouldn't be possible. I have been mis-sold.

I have been waited a week for a response.

13 januari 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your feedback. We're very sorry to hear about your experience. We can see a refund has already been offered for your booking. If you need any further assistance, please do not hesitate to contact us at customercare@magicbreaks.co.uk.
We do apologise for any inconvenience caused.

Beoordeeld met 5 van de 5 sterren

First time ever booking to go to…

First time ever booking to go to disney, wehad people call us to help with any enquiries we had, booking was done so smoothly,

14 januari 2026
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Antwoord van MagicBreaks

Thank you for your lovely review! We're so glad your first Disney booking went smoothly. We look forward to booking your next magical break!

Beoordeeld met 5 van de 5 sterren

Cheryl is brilliant

Cheryl was very attentive and found the very best deal for what we were looking for. Responds to emails very quickly no matter what time of day/night it is!

13 januari 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your lovely review! Cheryl will be thrilled to read this!

Beoordeeld met 5 van de 5 sterren

Natalia was brilliant

Natalia was brilliant, I had trouble booking online and she managed to sort the problem and book everything for me. I may have given up if it wasn't for her. She was knowledgeable, efficient and friendly.

11 januari 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your lovely review! We're pleased to hear Natalia provided great support.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. All questions answered and booking processed late on a Sunday evening. Would highly recommend.

11 januari 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your kind review! We're thrilled you're happy with our service.

Beoordeeld met 5 van de 5 sterren

Cheryl was amazing at helping me book…

Cheryl was amazing at helping me book my packaged holiday to Disney land Paris, fantastic customer service

Thanks again Cheryl

11 januari 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your kind review! We're delighted to hear Cheryl provided fantastic service.

Beoordeeld met 5 van de 5 sterren

Amy Stevens booked our Disney trip for…

Amy Stevens booked our Disney trip for 2026 and was so helpful throughout.. we actually had to then change our booking to beginning of 2027 and this was done so easily!

I have booked Disney in the past via other company’s & done it myself separately and it’s never been as straight forward as booking through Amy.

We are also staying in the Disney hotel & got a really good price for 3 nights & character breakfast 🙌🏼♥️

5 januari 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your lovely feedback! We're so pleased Amy could help make your booking process run smoothly.

Beoordeeld met 5 van de 5 sterren

Cheryl smith has gone above and beyond…

Cheryl smith has gone above and beyond building our Disney Orlando holiday package, nothing was too much trouble, very reassuring and extremely knowledgeable and got us the best deal we had to snap it up! I highly recommend magic breaks and even more so Cheryl ! Thank you so much I went into this like looking for a needle in a haystack didn’t know where to start trying to find our dream holiday! So thank you so much for making this so easy!

8 januari 2026
Review zonder uitnodiging
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Antwoord van MagicBreaks

Thank you for your lovely review! We're so pleased Cheryl could help you make a smooth booking experience. We really appreciate your recommendation!

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