Ordered item 4 weeks ago..had confirmation of order and payment was taken, I’m still waiting for my order, no other correspondence from the company..I’ve emailed them several times to no reply and whe... Toon meer
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Ordered a product that was advertised on TikTok that took me direct to their site, two on items on a special offer!! 27th October I have embarked repeatedly when you click the link in the confirmation... Toon meer
Bedrijf heeft geantwoord
My order is here and it's awesome! We put the moon lamp in to our daughters night stand and she is very satisfied, we keep in on at night-time so we don't need to use the main light as our daughter do... Toon meer
Bedrijf heeft geantwoord
I ordered a personalised moon lamp with a photo and engraving through wowcher. Their response was prompt and polite regarding the product and, I just loved the moon lamp so much!! I cannot wait to... Toon meer
Bedrijf heeft geantwoord
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I'd recommend magictrend
I'd recommend magictrend. All our orders have been here on time and we are satisfied.

Antwoord van Magictrend
Took about 9 days but I am
Took about 9 days but I am still happy.. more or less what I was expecting so no surprises.

Antwoord van Magictrend
Complaint: I would like to place an official…
I would like to place an official complaint with yourselves and require your attention.
My partners daughter was bought the below curler as a Christmas present which she truely was over the moon with and excited to use almost immediately.
Once dressed and in our best outfits to celebrate first Christmas together. I decided to give them ago for myself before her as I was intregued to see the results.
After reading the instructions and turning on the curler to heat it up I began to experiment on my first stand of hair which is when the alarming and petrifying experience began.
The curler began to smell and within seconds blue sparks and a loud explosion evolved.
The curler burnt my hair leaving it short and frazzled. It was in such a mess I have now had to have it cut to hide the embarrassing shortness it left me with.
I was so petrified and heartbroken that a product like this can be sold to the general public when faulty.
I am so grateful that my partners 11 year old did not try these first as they we're so unsafe. I was so upset all day Christmas day about my poor hair being left in such a state and how she was left upset that her new curler was damaged and unusable.
The curler obviously does not work anymore and I am a little concerned about how your products are quality checked before dispatched to customers.
I have had to go back to the Person who bought this loving gift for Christmas and explain what has happened. They are truly mortified and feel guilty for what I have experienceed and his little girl. This has been a horrific and disappointing time for myself and many other people involved.
I would really like to hear from yourselves urgently regarding my complaint.

Antwoord van Magictrend
Really disappointed
Really disappointed. I ordered 2 Christmas gifts of socks with personalised printing on them. They arrived in time for Christmas which was great however the print quality was poor and not nearly as clear as the picture i downloaded.
I emailed the company on 19th December as one of the pairs I just couldn't have given as a gift but have had no reply almost 4 weeks on.

Antwoord van Magictrend
Glad I found this site
Glad I found this site, all great goodies in one place. I will be a frequent customer, nice first impression and good shipping too. Thanks.

Antwoord van Magictrend
Solar Powered Water Fountain
The fountain works great and is very nice decorating element on our front porch! The technology behind this product is incredible, still can't believe we got it for less than 40 £

Antwoord van Magictrend
My order is here and it's awesome
My order is here and it's awesome! We put the moon lamp in to our daughters night stand and she is very satisfied, we keep in on at night-time so we don't need to use the main light as our daughter does not like to sleep in the dark so this is the perfect solution.

Antwoord van Magictrend
I've found similar items
I've found similar items from other sites but the prices in here are way way better.. not to mention the personalised service and support you get from MagicTrend!

Antwoord van Magictrend
Moon lamp arrived right on time
Moon lamp arrived right on time and came out surprisingly cool. Once enough have a new discount campaign, I'll definitely be back!

Antwoord van Magictrend
Expected a delivery today
Expected a delivery today, paid the premium £8 delivery through wowcher for the blanket hoodie, yet it has not arrived...that is a lot of money.
Concerned considering the reviews given

Antwoord van Magictrend
Nothing but great experiences
Nothing but great experiences over the past year or two - they always deliver on time and we are satisfied.

Antwoord van Magictrend
Terrible company
I tried to purchase a gift as a stocking filler,needless to say it is now January and I didnt recieve my order.I wrote a review and suddenly the company contacted me...I placed my order again but Apparently the photo I sent for the personalised gift could not be properly detected, I altered it but again the same message came back.i want nothing more to do with the compant,I dont even want a refund.I would not recommend them.

Antwoord van Magictrend
They partner with woucher and the item…
They partner with woucher and the item is often not available getting money back is impossible. Only after posting this review did i get action but it was a credit note not cash.
Asked for cash not credit note still no action 16th jan 2021

Antwoord van Magictrend
Moon lamp TOTAL waste of money!!!!!
Ordered a moon lamp with picture and engraving on the back as a Christmas gift. When I took it out of the box, disappointed is an understatement. The picture isn't quite visible, half the lamp is dark even when the light is on and it shows red and not the colour as advertised. Lastly it is tiny, which wasn't what I was expecting, don't think I would have paid £16 for something that size. This was the worse £16 I have ever spent. I really wish I had searched these reviews on the company before wasting my money.

Antwoord van Magictrend
The products are great
The products are great, got something for my GF's birthday and she was very happy.

Antwoord van Magictrend
I am little more familiar with the
I am little more familiar with the international shipping times as I run a small business myself and honestly the guys behind MagicTrend are working overtime.. my parcel was here within 2 days, yes it was a domestic order but other companies are shipping now usually with 7 days or so. Their service is great no matter how you look at it.

Antwoord van Magictrend
I placed the order before Christmas
I placed the order before Christmas and received my parcel today.. to be honest this is a little late. If I wouldn't liked my order that much then this rating would be 2 stars.

Antwoord van Magictrend
I got a good discount and couldn't miss…
I got a good discount and couldn't miss the offer. The shipment arrived a week + few days later and the lamp is exactly as advertised, very nice and unique!

Antwoord van Magictrend
Shocking Quality!!
Strange how reviews are either 5 stars and gush over quality? or 1 star (like mine) who are genuinely shocked at the POOR QUALITY of the moonlamp (even without any 3D printing) and how tiny it is. Are we receiving the same thing? There was no way I could wrap and give this as a present, if I donate to charity shop they will be lucky to get £1 for it. Have had a reply to both my emails, same fob off as the repeated response of all the other 1 star reviews.
NB. In response to Magictrend reply - this is the same standard response all reviews receive and what I received to my 2 emails even after providing photos etc

Antwoord van Magictrend
My girlfriend liked the moon lamp
My girlfriend liked the moon lamp a lot! I'll be back for another one once my brother has his birthday in April. Thanks!

Antwoord van Magictrend
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