Maid2Match Reviews 

438
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I am Auckland based it was useless service waisted time requested onetime service and they have send a single person instead of a team and charged for full cleaning service for 5 bedroom house. liter... Toon meer

Beoordeeld met 5 van de 5 sterren

Website is so easy to use and book exactly what your cleaning needs are, the communication is clear and fast. Our cleaner Dylan was fantastic! Cannot impress enough. Wasn't sure about what to expec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lorena is an amazing cleaner who cleans every nook and cranny down to the finest detail. She is a lovely lady who has a bright, jovial manner and I look forward to her visits each fortnight. No wonder... Toon meer

Beoordeeld met 5 van de 5 sterren

It is always pleasing to see Mihaela at our place. She is true professional and always respects our cultural requirements. She is independent and takes her job very seriously. She is always on time... Toon meer

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 32603108014

  1. Schoonmaakbedrijf

Geschreven door het bedrijf

Maid2Match is a family owned cleaning company that was founded in 2014. We started out in Brisbane and now provide cleaning services across Australia. Our permanent employee house cleaners mean that our quality control is much higher compared to other providers. Our cleaners arrive in full uniform with professional cleaning equipment and supplies. We are experienced, reliable and thorough. You can easily book a service on our website, however we're also available via phone call (1800 207 686) or email (hello@maid2match.com.au). We look forward to providing you with the best cleaning service in Australia.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

438 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(438)

2 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

No show; no explanation!

No cleaner ever showed for our first booking. Called the company after waiting at home for 1.5 hours, and was told someone would ring me back. Heard nothing.
Subsequently sent them an email voicing my disappointing and cancelling future cleans and got an immediate response confirming my cancellation!! Sheer incompetence! I am looking forward to their response to this review telling me that reliability is their main priority - no, it is not Maid to Match. I run a real business and understand what true customer service and genuine reliability looks like.

8 maart 2024
Review zonder uitnodiging
Logo Maid2Match

Antwoord van Maid2Match

Hi Kate, I would like to express my sincere apologies for your experience. It was an extremely rare occasion that we had a no-show as your assigned cleaner overlooked her schedule. If you are ever willing to give us another chance in the future to show the true quality of our cleaning service, please reach out and we will provide you with a free clean. I apologise again Kate for your experience. Regards, Joyce

Beoordeeld met 5 van de 5 sterren

I couldn’t be more happy with the…

I couldn’t be more happy with the Shanie’s cleaning. She is very thorough, and everything is always put back in its place. Shanie is friendly, kind and conscientious and treats my house and my belongings with care. I most definitely will use this cleaning service again!

29 februari 2024
Review zonder uitnodiging
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Antwoord van Maid2Match

We love hearing that and we're looking forward to your next booking with us, Challie!

Beoordeeld met 5 van de 5 sterren

We always receive a really thorough…

We always receive a really thorough clean, with great attention to detail. Mihaela is always trustworthy and reliable, and absolutely lovely to have in our home.

22 februari 2024
Review zonder uitnodiging
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Antwoord van Maid2Match

We're so glad Mihaela has been cleaning your home for nearly two years now! She sure makes a world of difference with her reliable help.

Beoordeeld met 5 van de 5 sterren

Mihaela is great!

Mihaela is so great at her job. Reliable, trustworthy, flexible, kind, and my home is a joy to come back to after she has cleaned. I wouldn’t hesitate to recommend Mihaela.

21 februari 2024
Review zonder uitnodiging
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Antwoord van Maid2Match

We couldn't agree more with all of these kind words for Mihaela. She is the absolute best.

Beoordeeld met 5 van de 5 sterren

Casey’s high standard of work is a credit to Made2Match

After Casey had left I revisited the areas she had cleaned, and was thankful that they were sparkling clean, with special attention given to areas such as: corners, behind doors, taps, etc. I never have to remind her of my standard of cleaning or ask her to re-do something. She is a conscientious worker and a pleasant young woman to have in my home…..Thank you Casey

29 februari 2024
Review zonder uitnodiging
Logo Maid2Match

Antwoord van Maid2Match

We love this review! No missed spots with a Maid2Match cleaner coming to your home. We're looking forward to Casey's next visit :)

Beoordeeld met 5 van de 5 sterren

Annie is efficient and thorough when…

Annie is efficient and thorough when carrying out our regular weekly service, she always makes a point to check and see if there are any priority requests. She is always cheerful and represents maid2match wonderfully!

29 februari 2024
Review zonder uitnodiging
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Antwoord van Maid2Match

The beauty of a weekly clean, getting to decide what the cleaning focus is each week! Annie sure is a great ambassador for our team.

Beoordeeld met 5 van de 5 sterren

Fine eye to detail

Maddie did an amazing job, made my day so much better coming back to such a clean home! She really paid attention to the small details which is a great touch.

22 februari 2024
Review zonder uitnodiging
Logo Maid2Match

Antwoord van Maid2Match

Ahh, it's the best feeling coming home to a fresh, clean environment!

Beoordeeld met 5 van de 5 sterren

Best Cleaner in over 20 years

Over more than 2 decades we have had the pleasure of several cleaners and housekeepers. Engaging Maid2Match has been an absolute blessing. Our cleaner Mihaela is the best cleaner we have ever had. A personal touch, excellence in cleaning and tidying and a super pleasant person and our little fur baby loves her and tries to help her clean. Really recommend this service.

29 februari 2024
Review zonder uitnodiging
Logo Maid2Match

Antwoord van Maid2Match

We're so glad you're as over the moon about Mihaela as we are! We're extremely lucky to have her as one of our Team Leaders, training new cleaners to have extremely high cleaning standards like she does.

Beoordeeld met 5 van de 5 sterren

Kirsten always completes her work to a…

Kirsten always completes her work to a very high standard and is understanding and professional in her interactions with us. Her customer service skills are very good and we would recommend her to anyone.

29 februari 2024
Review zonder uitnodiging
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Antwoord van Maid2Match

Kirsten is so lovely and has an excellent work ethic with her cleaning. Thank you for the kind words about her!

Beoordeeld met 5 van de 5 sterren

My cleaner is Jack

My cleaner is Jack. Have to say I'm pretty impressed with jack's service. Although it does take a while for tasks to be completed and there not always perfect but I am a perfectionist so my standards are extremely high. Keep up the great work!!!

29 februari 2024
Review zonder uitnodiging
Logo Maid2Match

Antwoord van Maid2Match

Thank you for appreciating Jack's hard work, Jean!

Beoordeeld met 5 van de 5 sterren

Thank you Maddie!

Maddie is an excellent cleaner. She always leaves the house spotless and goes the extra mile with her work.

28 februari 2024
Review zonder uitnodiging
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Antwoord van Maid2Match

The extra attention to detail makes all the difference! Thanks, Catherine :)

Beoordeeld met 5 van de 5 sterren

I always find Casey very reliable.

I always find Casey very reliable.
Very thorough. Lovely to come home to a sparkling clean housr. Thanks Casey. It is appreciated.

Andrew Hefferan

27 februari 2024
Review zonder uitnodiging
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Antwoord van Maid2Match

It's the best feeling to come home to a clean house! Thank you Andrew for appreciating Casey's reliability and thoroughness :)

Beoordeeld met 5 van de 5 sterren

Mihaela is the best!

Mihaela pays attention to detail, she is efficient. She always looks for feedback and has great communication. She goes above and beyond to meet our expectations. Would highly recommend her services.

27 februari 2024
Review zonder uitnodiging
Logo Maid2Match

Antwoord van Maid2Match

You hit the nail right on the head! She sure is the best.

Beoordeeld met 5 van de 5 sterren

Shanie continues to do a great job…

Shanie continues to do a great job cleaning at our house. She is friendly and quick. She gets lots done in our two hour time frame. You can book online and our monthly clean is just automatically rebooked each time. I don’t need to be home which is very convenient. Thanks your great help.

27 februari 2024
Review zonder uitnodiging
Logo Maid2Match

Antwoord van Maid2Match

Convenience is key! We're so glad to hear you're loving your monthly clean with Shanie. Cheers, Billy :)

Beoordeeld met 5 van de 5 sterren

Lovely

Thank you for providing such a lovely service! Jade is very thorough and always asks if she's unsure or if there's anything extra I'd like her to do before she finishes up a clean at my home :)
I also kept forgetting to let her know that I have a wild dustmite allergy (she always does a great job but I figured it's helpful for her to know) But I let her know yesterday if she could work on being a bit 'extra' with where dust might be hiding and she took it straight on board! :D

26 februari 2024
Review zonder uitnodiging
Logo Maid2Match

Antwoord van Maid2Match

That sounds like wonderful communication between you and Jade. It's so important to feel comfortable with anyone visiting your home regularly to clean. Jade is extremely lovely, she is the perfect fit for your cleaning needs!

Beoordeeld met 5 van de 5 sterren

I have had the pleasure of meeting…Mihaela

I have had the pleasure of meeting Mihaela in April 2022.
She is an absolute delight.
My apartment has never looked so clean and organised.
She is a very positive outgoing person.
I live alone with my assistance dog cleo and we look forward to her arriving.
I wish my funding would allow me a weekly visit.
I believe that Mihaela is a very special person who works very hard to complete all the cleaning in the allocated time.
I highly recommend Mihaela is the best person I have ever had.
Kindest regards
Maureen Collett

27 februari 2024
Review zonder uitnodiging
Logo Maid2Match

Antwoord van Maid2Match

Aren't you lucky Maureen, having Mihaela in your life for nearly two years now! She is just the best, we agree. Thank you for sharing such wonderful words about her.

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