Really fast shipping and packaged really well. Quality item which printed perfectly. Will definitely use again.
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Lees wat reviewers zeggen
First time I'd used them. A technical issue arose. Sam and Des were straight on it, kept me fully informed, and resolved the problem. Old-school service standards: still the best response when – as... Toon meer
Bedrijf heeft geantwoord
We have recently purchased a franking machine from Mailcoms Ltd having previously been locked into very expensive leasing arrangements. There was no hard selling at the enquiry stage which put us... Toon meer
Bedrijf heeft geantwoord
Our old Mailcoms franking machine started to fail. Contacted them and was guided through all the option by Ash. He gave very clear and good information about getting a replacement machine and a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kantoorbenodigdheden winkel
- Business to Business-service
- E-commerceservice
- Kantoormeubilair verhuurwinkel
- Post- en pakketbezorging
- Branche voor transportbenodigdheden
Geschreven door het bedrijf
Mailcoms Ltd are a family owned and run Royal Mail Approved Independent Franking Machine Supplier and Franking Machine Maintainer. Mailcoms are also one of the largest online retailers for Royal Mail Approved Franking Machine Inks. If you are looking for a low cost franking machine rental or purchase then please feel free to call us on 01543 572 776.
Contactgegevens
Units 7-8 Primary Point, Progress Drive, WS11 0JF, Cannock, Verenigd Koninkrijk
- 01543 572 776
- info@mailcoms.co.uk
- mailcoms.co.uk
4,8
Uitstekend
846 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful and very informative every…
Very helpful and very informative every step of the way
24 juni 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Good Afternoon,
Thank you for taking the time to leave a review.
We are pleased to see that our team were helpful during the upgrade of your franking machine.
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
Antwoord van Mailcoms Ltd
Hello Anita
Thank you for taking the time to leave a review.
We are delighted to hear that you are happy with the delivery service and product.
Thank you again!
The Mailcoms Team
Antwoord van Mailcoms Ltd
Good Afternoon,
Thank you for taking the time to leave a review.
We are pleased to hear that you are happy with your envelopes.
We look forward to your business again in the future.
Thank you again!
The Mailcoms Team
We had a message come up on our…
We had a message come up on our franking machine about the waste tray. We rang mailcoms and spoke to Dan who very kindly talked us through what to do over the phone and emailed us instructions for if it was to happen again.
13 mei 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Hello Christine,
Thank you for taking the time to leave a review.
We are pleased to see that Dan has been able to assist in getting you up and running when you encountered an issue with your Waste Pad/Tray.
We will ensure that your feedback is passed over to Dan as we know this will be greatly appreciated.
Thank you again!
The Mailcoms Team
Always a quick response to any queeries…
Always a quick response to any queeries I've had and the two times I've been put on hold it was only for about 30 seconds. Great help.
29 april 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Hello Helen,
Thank you for taking the time to leave a review.
We are extremely pleased to hear that you were responded to in a timely manner. If you have any further issues or queries please do not hesitate to contact us.
Thank you again!
The Mailcoms Team
WOW WHAT A SPEEDY SERVICE.
WOW WHAT A SPEEDY SERVICE.
The envelopes would have been delivered the next day but ParcelForce let you down, as the driver couldn't be bothered to deliver despite the fact I was at home but the following day they arrived. Good quality envelopes and great price.
29 april 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Hello Sue
Thank you for taking the time to leave a review.
We are pleased to hear that you are happy with the quality of your envelopes but we are to sad hear that Parcel Force let you down. Thank you for bringing this to our attention and we will address this issue directly with the courier service.
Please do not hesitate to contact us should you have any queries or issues.
Thank you again!
The Mailcoms Team
Very good service
Very good service, quick delivery would highly recommend.
29 april 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Hello Daniel
Thank you for taking the time to leave a review.
We are pleased with our service and delivery.
Thank you again!
The Mailcoms Team
swift delivery
29 april 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Hello Ian
Thank you for taking the time to leave a review.
We are pleased to see that you were happy with the speed of your delivery.
Thank you again!
The Mailcoms Team
Excellent Customer Servicer
Excellent speedy customer service. We can not be more pleased with the service that we got from Mailcoms. We were struggling to find someone to do an urgent order that didn't cost an absolute fortune. I spoke to someone at Mailcoms and literally they made it so easy. We order 300 paper bags with the our design and they literally arrived a day later. I cannot recommend this company enough and will be using them going forward. Thank you
11 april 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Hello Jacqueline,
Thank you for taking the time to leave a review.
We are pleased to see that you are happy with our customer service and delighted to hear that your personalised order arrived with you quickly.
Your positive comments will be passed over to our team.
If there’s anything our team can help with please let us know! 😊
A really helpful team member provided…
A really helpful team member provided an easy solution to updating our franking machine, which is an old model.
6 april 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Hello
Thank you for your review.
We are happy to hear that a member of our team were able to assist with getting you up and running.
Please do not hesitate to contact us should you have any further queries or issues.
Thank you again!
The Mailcoms Team
Just wanted to mention Dan Clarke.
Just wanted to mention Dan Clarke.
I had an issue with the franking machine and within days Dan had resolved my problem.
I would highly recommend
6 april 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Hello Joanne
Thank you for leaving a review.
We are pleased to see that Dan was able to help resolve the issues that you were experiencing with your franking machine.
Please do not hesitate to contact us should you have any further queries or issues.
Thank you again!
The Mailcoms Team
Frankin Machine not printing correctly
Contacted Liam Farr as we had an issue with our Frankin Machine not printing correctly.
He sent me instructions on how to clean the printer head and when this didn't work sent out a new head straight away and now works perfect.
Very good customer service, Thanks Liam
28 maart 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Hello,
Thank you for taking the time to leave a review.
We are delighted to see that Liam has been able to assist with your recent franking machine issue and that you are now back up and running.
We will pass your positive feedback over to Liam.
Please do not hesitate to contact us should you have any further queries or issues.
Thank you again!
The Mailcoms Team
cheap and quick,,,fab
25 maart 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Hello
Thank you for taking time to leave a review.
We are happy to hear that you find our products affordable and our service quick.
Thank you again!
The Mailcoms Team
Great Customer Service
The Technician who came to set up the machine (Daniel) was very good, the machine was up and running in no time with no disruption. I did contact him later on just to ask a question and he resolved the issue quickly.
18 maart 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Hello,
Thank you for taking the time to leave a review.
We are extremely pleased to see that our team had assisted you with the set up on your franking machine.
Your feedback is extremely important to us and your comments will be passed onto the relevant department.
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
Excellent Service Over & Above Standard
We replaced our old franking machine recently and the experience was straightforward and pleasant from start to finish. Excellent customer service, with prompt, clear communication from professional & friendly staff.
Dan from customer support was particularly helpful with the set up of the new machine, even a follow up call the next day to make sure all was well and to talk me through the new machine.
I would not hesitate to highly recommend Mailcoms as so refreshing to deal with humans who care rather than large corporate automatons
10 maart 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Hello Clare,
Thank you for taking the time to leave a review.
We are extremely pleased to see that Dan has assisted you with the set up on your franking machine and that you are up & running.
We shall ensure that your lovely feedback is passed over to our team directly which we know shall be very much appreciated.
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
Unbelievably helpful!
Unbelievably helpful, responsive and good value. We have been a Mailcoms customer for about 5 years now and the service is truly excellent! Highly recommended
9 maart 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Hello David,
Thank you for taking the time to leave a review.
We are extremely pleased to see that you are pleased with the service that you receive.
We shall ensure that your lovely feedback is passed over to our team directly which we know shall be very much appreciated.
Thank you again!
The Mailcoms Team
Very helpful
I needed help with getting the data uploaded on the franking machine. Both the people I spoke to were very helpful and the franking machine was up and running again within the hour.
7 maart 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Hello Teresa
Thank you for taking the time to leave a review.
It's lovely to hear that our team were helpful and provided support in getting you up and running.
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
Our franking machine had ran out of…
Our franking machine had ran out of ink, so I ordered a new replacement but the franking machine did not recognise the new cartridge so an Engineer Liam came out to site the next day & replaced cartridge and other components and was up and running in less than 1/2 hour.
3 maart 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Hello Sam
Thank you for taking the time to leave a review.
We are happy to hear that Liam provided you with excellent support onsite.
It's extremely important to us that you have a fully working franking machine and will do everything we can to help.
We shall ensure that your feedback is passed over to Liam.
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
Excellent service as standard
I took delivery of a new franking machine this morning and was apprehensive about having to set the machine up without an engineer present. I need not have worried because Dan talked me through the set up remotely and he couldn't have made the process any simpler! Nothing is ever too much trouble!
Thank you and keep up the good work Mailcoms
2 maart 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Hello Loretta
Thank you for taking the time to leave a review.
We are extremely pleased to see that you are happy with our service and that Dan provided you with excellent support over the telephone with your new franking machine.
Please do not hesitate to contact us should you have any queries.
Thank you again!
The Mailcoms Team
Contacted mailcom with an issue and had…
Contacted mailcom with an issue and had an engineer call so quickly. I was unable to take the call so it was backed up with an email from Dan Clarke who could not have helped more.
Many thanks
Louise
2 maart 2022
Review zonder uitnodiging
Antwoord van Mailcoms Ltd
Hello Louise
Thank you for taking the time to leave a review.
We are pleased to see that Dan has been able to assist with your recent franking machine issue and the support that he has provided has helped get you back up and running.
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
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