Mailshake Reviews 94

I just started using them first month and really happy with results. The automation and free stuff like free leads is great.

I started building cold email campaigns back in 2015 and struggled to get things running successfully, which is why I decided to ask around and eventually found out about MailShake. I apparently just missed their LTD deal back then, but I still decided to give them a shot and, at the time, the prices were low enough to test out for a few months.

I ran various tests for years and had a little success, but I got busy elsewhere and gave up on cold outreach. Flash forward to 2026 and I'm back again, remembering why I chose MailShake in the first place. The competitors are way too expensive for what they offer and I really just needed a way to set up multiple campaigns, clean my lists, warm up email addresses and create the drip campaigns fast.

No need for the other tools, so I cannot speak on those. Maybe down the road. The lead stuff seems like every other product that exists -- using the same pre-build contact list(s), so I don't even bother with it.

However, MailShake's main offering is cold email campaigns, which they rock at. I will continue to stick with them until I have issues or a cheaper/more cost-effective offering that has the same tools (and reliability) shows up.

It is easily the best and most hassle-free outreach platform out there. User-friendly, responsive support team and easy to navigate for even beginners. Highly recommend this underrated email automation platform to all marketers.

Communication with Mailshake is excellent, the staff are well trained and understand the product and offerings well. I reached out with a question on Sunday and Ismael replied promptly the next day. Overall the experience is good and we are happy to continue using them as the level of service provided helps small business like ours.

I generally find the service works brilliantly. I have a level of subscription that works for me and opportunities to upgrade in the future.

Recently while dealing with a question about an unrelated matter, Ismael,one of the service team, spotted a potential problem with how I had set up my emails. They highlighted the issue and explained carefully how I could resolve it. Incredible service: spotting issues on my behalf. I’m a very satisfied customer.

Frank

One of the best parts of my experience with Mailshake so far is the excellent customer support I've been getting from the company's care team. It's been a tremendous relief knowing that Andrea and Ismael will always respond promptly and conscientiously during business hours. To me, they seem more like good friends than tech support people I don't really know.

The platform has many wonderful features. One of my favorites is Office Hours, held at the same time every week (on Wednesday). It's great to be able to drop in to ask your questions, get feedback and listen/learn from other subscribers.

I did a lot of research before signing up for Mailshake. One major reason I decided on this platform is that it’s feature-rich without being so complicated that I would have too much difficulty using it. So far, I haven’t been disappointed—and I’m looking forward to being able to make even better use of the service during the weeks ahead (I know I haven’t yet taken full advantage of everything I could have).

The only drawback for me has been that looking at the logo triggers my craving for a delicious vanilla milkshake! But I think I’m starting to get over that.

I’ve used Mailshake for campaigns, and the features are genuinely solid, automation, tracking, and sequencing work reliably.
That said, the UI/UX could definitely be smoother; some flows take extra clicks and feel less intuitive than they should.
Overall, it’s powerful once you’re used to it, but a cleaner interface would make daily use much faster.

Mailshake is very easy to use & has been very effective in allowing my to reach new customers via cold-emails.

Simple platform that tracks responses, opens, clicks, etc. Easy to use. Little interaction with support, but it just works so it is not needed.

Mailshake has significantly improved the efficiency of our email outreach. The platform is user-friendly and easy to manage, and I love starting my day knowing campaigns are already running. Their support team is also quick and responsive whenever we need help.

Large amounts of communication/data emailed with accuracy, speed, and efficiency.

Mailshake is a great outbound tool, not only for email but also for LinkedIn automation. Everything is easy to set up and pretty straightforward. It is not as sophisticated as some other platforms, but its pricing more than justifies that. Customer support is also very responsive and helpful.

Great software! I can schedule a ton of cold emails, change templates and phrases automatically. They flag emails likely to bounce, list cleaning, easy scheduling. The AI help bot is super useful for when I can’t figure out a setting - makes it so easy. Recommend!!!

We are using mailshake to email colleges for my daughters recruiting. It’s super helpful to see who is opening her messages!

Very easy to use and the customer service help is amazing they are very responsive

Great product with even better support. Mailshake has helped streamline my day to day operations

The support team gave candid advice on my outreach sequence. I feel there is an authentic approach to the use mailshake that is required to foster new relationships. Recommend mailshake to any teams that want to scale outreach with out forgetting to be sincere in your approach!

Mailshake is easy to use and reliable for outbound email campaigns. Setup is quick, the interface is clean, and campaign management is straightforward. Works best when paired with clean data and good deliverability practices. Overall, a solid and dependable platform.

Customer service has been excellent. There was a slight learning curve navigating the platform, but I love the automation and customization (for example, the ability to take prospects and their team members out of the sequence who respond direction), as well as the email separation. Mailshake has definitely lightened my workload.

Mailshake removed the manual work from our outbound process. We can launch campaigns in minutes, automatically follow up every prospect and see exactly what is working. It has become a core part of our sales stack.