Maisonalura Reviews 10

Fraud. The images on their site show embroidered emblems on their hats. What you receive is a cheap sticker printed on the hat. They require you to send the hat back to China for a refund. Should have checked here before ordering. 😑

Total ripoff! Never got my hat on delivery date that was fake. Screw this company. I’m so pissed, I’ll never order anything from the internet again.

Ordered a hat from them. It looked like a good hat, and it said it was made in the U.S. , so I figured I’d get it quickly. It’s now been 3 1/2 weeks, and it’s still sitting in a warehouse in China. Avoid at all costs.

Total garbage avoid at all costs. Hats are from China and are nothing like advertising photos. When you try to return for a refund they will offer you 10 % off to keep it, or you will have to pay for overseas shipping return cost even though the product is shipped to you from within the US. Total scam!!!
Unethical company ripping consumers off. Just read all their shitty reviews.

I ordered hat Nov. 1 and got 3 weeks later. When hat arrived, it was so small and I could not adjust it to make it bigger. These hats are great for a child or little Asian, but not and USA male.

Bad delivery. No resposability, I order a month ago and nothing yet. Excuse they are busy!!!!No accountability. Stay away from this place, total scam

Poor quality products. They will not accept returns and issue refunds, despite what is claimed on their website.

THIS COMPANY IS NOT BEING TRUTHFUL! THE STATE THE ALL THEIR PRODUCTS ARE MADE IN THE USA. WHEN I RECEIVED THE TRACKING FOR MY ORDER IT STATES PLACE OF ORIGIN IS CHINA! I CONTACTED THE COMPANY TO CONFRONT THEM ON FALSE ADVERTISING. I DO NOT HONOR THOSE WHO LIE! THIS COMPANY IS NOT TRANSPARENT. NOT A GOOD BUSINESS PRACTICE.

I ordered a hat. I wanted to return. They shipped the hat from Chicago - they want me to pay return charges to CHINA. Their website states full refund in 30 days - no mention of CHINA

I ordered a coat from Madisonura. It arrived … then a second identical coat arrived. I reached out to see if I had inadvertently ordered and paid for a second coat. The customer service team promptly responded… it was a mistake at their end. They apologized.. assured me I had only been charged for one item. They said I didn’t need to return the second item. They were swift, courteous and I would highly recommend doing business with this company.