Have been in the shop, spoken to staff by phone and by email. Their customer service goes above and beyond. So helpful and efficient. Great shop for Jellycats. I made a mistake with my last online ord... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
This was my first order from Maison White. It arrived so quickly, was well packed with a nice thank you card enclosed. The item ordered was competitively priced. Will keep an eye on this website for f... Toon meer
Bedrijf heeft geantwoord
What amazing service ……. It’s Sunday night I’ve just emailed Maison White to see.if it may still be possible to cancel my order. Reply by return acknowledging my cancellation and organising a refund.... Toon meer
Bedrijf heeft geantwoord
I Purchase two Jellycat, which one of them was out of stock everywhere & they had it, absolute life savers! Easy & pleasant transaction, very quick delivery & let me know where it was every step of t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Maison White we host a gorgeous range of gift, toys, home decor & furnishings from big brands such as Jellycat | Maileg | Laura Ashley | Le Toy Van | Katie Loxton | Emma Bridgewater | Moulin Roty | Sara Miller | Orla Kiely | My Doris | Gisela Graham | Top Model | Wrendale and so much more. Please note: we do not pay Trustpilot to collect reviews on this platform. Reviews here are organic or in response to our own review links found on our website/email communications.
Contactgegevens
27 High Street, OX10 6RP, Benson, Verenigd Koninkrijk
- maisonwhite.co.uk
4,7
Uitstekend
307 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Gorgeous towels
Yet again another order placed and without fuss and within a few days of ordering, my item arrives via Royal Mail. Thank you for the lovely William Morris towels. Great delivery, easy and straight forward. I added a note to order and that note was on the package as requested. I recommend this company. 5 stars *****
9 november 2023
Review zonder uitnodiging
Antwoord van Maison White ltd
Hi Joanne
Thank you so much for your lovely review, it is much appreciated. The William Morris towels are stunning! Great choice! We hope we can be of service again :)
Best wishes
Maison White
Christmas decorations …
From start to finish everyone I spoke to was so helpful . I recieved my items quickly , well packaged and tracked . Very happy with items and service received. Would recommend for sure 😊
2 november 2023
Review zonder uitnodiging
Antwoord van Maison White ltd
Thank you for your review Katherine, please to hear your decorations were well received, we hope your sisters love them all well :)
Best wishes
Maison White
Very happy with the service
Ordered a heart shaped red cushion as a birthday present. It’s made of soft velvet fabric material, the cushion is very soft and light, the red colour is gorgeous. It was packed well and delivery was trackable and fast. Overall I’m very happy with my purchase.
25 oktober 2023
Antwoord van Maison White ltd
Thank you for leaving us a glowing review. We're glad to hear your experience was all positive
Thanks again
Maison White
Super happy with the service provided by Maison White
After reading the 1* reviews and their responses I was satisfied that they were meaningless and I decided to give Maison White a go and I'm really pleased I did. My first order was processed and sent out really quickly and when I contacted them as I thought they'd sent out the wrong size bear, I had a quick reply from Elise and we worked out I'd been sent the right size but it was just too small for what I needed (a big huggable teddy bear for the children I work with). Elise was great in showing me a picture of the bears to help me decide which was the best size and I was able to return the first bear for a full refund which was processed really quickly. My second order of the biggest bear was also processed really quickly and I'm really pleased with it. It's perfect for what I need. Super happy with the service provided by Maison White and I'd definitely recommend them and use them again.
25 september 2023
Antwoord van Maison White ltd
Thanks for such a lovely review, we're glad we were able to help make sure you got the right bear
Best wishes
Elise
Purchased orla keily curtains
Purchased orla keily curtains. Great price. Fast delivery. Good packaging. Highly recommend
14 oktober 2023
Review zonder uitnodiging
Antwoord van Maison White ltd
Thank you for the 5* review, we're pleased to hear everything went well
Best wishes
Maison White
Antwoord van Maison White ltd
Thank you so much for the 5* review! we're glad to hear you're happy with the service
Many thanks
Maison White
Excellent quick delivery
25 september 2023
Antwoord van Maison White ltd
Thank you for the 5* review we're glad to hear all went well
Best Wishes
Maison White
Antwoord van Maison White ltd
Thank you for the 5*'s we're glad to hear the service, ordering and delivery was ups to scratch :)
Best Wishes
Maison White
Promptly received
25 september 2023
Antwoord van Maison White ltd
Thank you for the 5* review, it is much appreciated
Best Wishes
Maison White
Antwoord van Maison White ltd
Thanks you for the 5* review we're glad to hear all went well
Best Wishes
Maison White
I bought 4 pairs of Orla kiely…
I bought 4 pairs of Orla kiely curtains.
I’m so pleased with them great price, fast shipping.
Would recommend!!!
25 september 2023
Antwoord van Maison White ltd
Thank you for a great review Maria :) we're pleased we could offer you this great product and that Royal Mail delivered so quickly!
Best Wishes
Maison White
Antwoord van Maison White ltd
Thank you for your review, we're glad to see the dcuk gift you ordered was delivered in a speedy fashion, we hope the recipient loves their new duck.
Best Wishes
Maison White
I give 100% for the quick response to…
I give 100% for the quick response to my order. Delivery was here within a week, nicely packed. I would certainly use this company again
25 september 2023
Antwoord van Maison White ltd
Thank you so much for the positive feedback, we're pleased to see a 100% We look forward to seeing you shopping with us again
Best Wishes
Maison White
Delivered on time and in good…
Delivered on time and in good condition, very pleased as it is a present
25 september 2023
Antwoord van Maison White ltd
Thank you for taking the time to leave us a glowing review! its is much appreciated. We hope the recipient loves their gift!
Best Wishes
Maison White
Antwoord van Maison White ltd
Thank you for leaving us a glowing review Ethan, it is much appreciated
We hope to see you shopping with us again
Maison White
Antwoord van Maison White ltd
Thank you for leaving us great review, we're glad to hear our service was seamless :)
Many thanks
Maison White
Orla Kiely curtains
I was most impressed with how efficiently you dealt with my order, from start to finish. I would definitely recommend you to my friends
25 augustus 2023
Antwoord van Maison White ltd
Thank you for leaving us a review Janis, we hope you love your new purchase. And we really appreciate that you would recommend us to your friends <3
Best wishes
Maison White
Good experience
Easy, quick delivery, my daughter was very happy with her gift. Would use again
24 augustus 2023
Antwoord van Maison White ltd
Thank you for leaving us a lovely review, we're glad to hear your daughter was happy with her gift.
Many thanks
Maison White
quick ordering and delivery
24 augustus 2023
Antwoord van Maison White ltd
Thank for leaving us 5* feedback :)
Maison White
Antwoord van Maison White ltd
Thank you for the 5* feedback, much appreciated. We're super happy you found our website easy to navigate as well
Thanks
Maison White
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.