Tom has always been very helpful and polite. Any problems I’ve encountered to do with Making Music and my choir have always been resolved. So good to have a real person to liaise with.
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Lees wat reviewers zeggen
The Making Music staff have always been extremely helpful and very efficient. They have been easy to contact and quick with their responses. They are the definite ‘go to’ organisation when you need... Toon meer
When paying the PRS charge via the website I received a notification that the payment had not occured due to system error and was asked to try later. Instead of trying later, I paid by bank transfer... Toon meer
Bedrijf heeft geantwoord
Website easy to use and resourceses very helpful. My one request would be for a bulk upload to the Music Bank. Our choir has 70+ titles with more than 40 copies of each, too much to add title by tit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Making Music is the UK’s membership organisation for leisure-time music, with around 3,850 groups representing around 228,000 music makers across the UK. We are dedicated to empowering everyone, whatever their background or experience, to come together in their community to make or present music.
Contactgegevens
Verenigd Koninkrijk
- makingmusic.org.uk
4,6
Uitstekend
116 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Good response to enquiries
Good response to enquiries. Mostly helpful, though having issues around changing DNS details.
22 april 2026
Tom has always been very helpful and…
Tom has always been very helpful and polite.
Any problems I’ve encountered to do with Making Music and my choir have always been resolved.
So good to have a real person to liaise with.
21 april 2026
Great organisation
The Making Music staff have always been extremely helpful and very efficient. They have been easy to contact and quick with their responses. They are the definite ‘go to’ organisation when you need help.
Thank you
7 april 2026
Tricky site
Whilst I eventually found my way around the site, it is tricky to find exactly what you are looking for when you start to use it.
10 februari 2026
It would be a lot easier if the making…
It would be a lot easier if the making Music and PRS were all done on one form
10 februari 2026
Staff are extremely helpful and…
Staff are extremely helpful and explain information clearly. I feel confident I can ask for help with anything.
16 januari 2026
Could not renew membership online…
Could not renew membership online before end of year.
Had to wait until after new year to speak with someone to sort out problem.
9 januari 2026
Antwoord van Making Music
Dear Brian
Thank you for your feedback, and we’re very sorry for the inconvenience this caused. We understand how frustrating it must have been not to be able to complete your membership renewal online before the end of the year. This period is always our busiest, as all member groups renew their memberships for the 1 January start date, which leads to unusually high volumes of calls and emails and can slow down our ability to resolve issues as quickly as we’d like.
We’re glad you were able to speak with someone in the new year to get things sorted, but we completely appreciate that this wasn’t the smooth experience you should expect from us. We’re reviewing how we manage year-end renewals to help prevent delays like this in the future.
If there’s anything more we can help with, please don’t hesitate to get in touch.
The website is really good and it is a…
The website is really good and it is a one stop shop for insurance and copyright.
6 januari 2026
Music Bank
Website easy to use and resourceses very helpful. My one request would be for a bulk upload to the Music Bank. Our choir has 70+ titles with more than 40 copies of each, too much to add title by title. Inter-choir lending can make a significant difference to music hire/puchase costs, which in our case can reach £1,000/annum.
9 december 2025
Antwoord van Making Music
Dear Stephen
It’s great to hear that you’re finding the website easy to use and the resources helpful. And thank you as well for your excellent suggestion about a bulk upload feature for Music Bank. We completely understand how time‑consuming it can be to add large catalogues title by title, especially for choirs with extensive libraries like yours.
This is a really valuable idea, and we’ll be discussing its viability with our technical team to explore what might be possible in future updates. Inter‑choir lending is an important part of keeping music accessible and affordable, and we’re always looking for ways to support that better.
The PRS guidance has been really useful…
The PRS guidance has been really useful and simplifies the whole payment process which can otherwise be a nightmare to complete each year.
9 december 2025
Great Support for Musical Groups.
Making Music provides a straightforward way for our community choir to obtain insurance, necessary for our use of a hall, and to pay fees to the Performing Rights Society. It campaigns to promote the social benefits of singing and music making as well as providing other support to musical groups. Our choir has been a member for years and would recommend it to others.
9 december 2025
Always there to guide
Always there to guide, help and support whenever required. A networking of like-minded people and groups seeking for the best of people within their communities.
9 december 2025
Good information and support
Good information and support for amateur music groups - and a place to go for help
9 december 2025
Very good service
Making Music provide a good service and we have been very pleased with the insurance packages and the information that is regularly sent out.
9 december 2025
It is very easy to rejoin
9 december 2025
Making Music provides a comprehensive…
Making Music provides a comprehensive service for membership, insurance and PRS payments which makes it easy to get everything covered at the same time
9 december 2025
It’s reassuring to know that Making…
It’s reassuring to know that Making Music looks after our interest and needs
9 december 2025
When paying the PRS charge via the…
When paying the PRS charge via the website I received a notification that the payment had not occured due to system error and was asked to try later.
Instead of trying later, I paid by bank transfer only to find later that both payments had been take. We are currently in the process of asking for a refund.
2 december 2025
Antwoord van Making Music
Hello Ray,
Thank you for taking the time to share your experience. We’re very sorry that you encountered a system error when paying your PRS charge, which led to a duplicate payment. We completely understand how frustrating that must have been.
As soon as you contacted us, we confirmed both payments and processed a full refund for the duplicate. We’re also investigating the error message you received so we can prevent this from happening again in future.
We appreciate your patience and the helpful details you provided, which will assist us in improving our payment process. If you or your group ever need further support, please don’t hesitate to reach out directly to our team.
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