Mallardmed  Reviews 42

Responsive and helpful. I'd recommend them to my Mom if she had the same problems I do.

Best service hands down! best delivery they shipped out so fast and receiving my order was quick and I had no issues they have such good quality and Amy really does care she is always so nice and helpful I’ve tried other vendors and what a nightmare some you just don’t get your order because the customs others they don’t respond back to you and shipping is insanely long and their options are very limited if you want fast shipping, great quality great customer service. I would choose Mallard med they’re literally my number one for a reason.

10 stars if I could. Everything was perfect.

Ordered domestic and it arrived in just 3 days. Super fast and hassle-free.

Delivered in just 8 days to Australia with very discreet packaging, everything arrived exactly as expected with zero issues. Honestly can’t believe I’ve only just found this shop.

I found this service randomly through Quora and did not expect much, but I was pleasantly surprised. I spoke with Amy, who went out of her way to help me even when I did not have everything fully sorted on my end.

Fast delivery and genuinely excellent customer service. Everything was smooth from start to finish.

Very efficient service. On my 3rd order this year. The customer support is next level. Dunno who I spoke to but please pass my thanks on to them. She even emailed me when my order arrived and asked if everything was satisfactory.

First time ordering and was a breeze. Much appreciated, my new top shop.

I found I have store credit in my account and got my last order for virtually free.

Top vendor, been have been using mallard for a while and always on point, thanks Amy and your team. Sending times slightly vary between 2-4 days but on the site it says 1-3. That’s the only not-quite-perfect-thing about the vendor.

They’ve threatened to involve police.
Ordered from them in December. Two orders. One came but with only half of it and the other was a domestic order also in December and hasn’t moved from “being packed” I wrote a review about a week ago and that’s when the only email from them came saying if I didn’t delete my review they wouldn’t sent my order out so I deleted it an haven’t heard a word since. Used to be best in the business now I believe they are selectively scamming. Buyers beware. Will update if any change but I won’t delete this review. That’s bullying.
Update: this is what they have written on my order sheet. DO NOT ORDER FROM THESE GUYS THEY ARE DANGEROUS
Their message to me after my review:

Monday 9th of March 2026, 01:45pm

good day sir, we need this guy arrested. Please await my next message to confirm, but we need you to be rough with him upon next message and we have enough to arrest him very easy based on his order history. await my confirmation message
Monday 9th of March 2026, 07:27am

both items packed and awaiting review removal, we simply cannot send you anything with that live. And if we wanted to bully you, the only way we can is report your meds and address to the police.

Terrible service. I placed an order 5 months ago and they sent less than half the of it. I've sent multiple E mails and received no reply. This matter should have been resolved months ago. Don't buy from here, you'll waste your money

One of the best websites I’ve ever used. Everything comes exactly as I ordered, and the costumer service is amazing, honestly. Couldn’t recommend more 11/10

Always the best, love you Amy and your team.

I had a couple of questions before ordering and got helpful answers quickly. No complaints at all.

Was a bit cautious at first but couldn’t fault the service. Delivery time was 2 days domestic (UK), packaging was discreet and the support replies felt genuinely human.

Honestly impressed. Ordering was easy, checkout was smooth, and everything arrived exactly as described. Communication was clear the whole way, which I really appreciate. Will definitely be ordering again and see if they can earn a 5 star with consistency.

Very good service and reliable, next day delivery from within Germany. Everything worked as expected.