Such an incredible shoulder/back/head massage from Neo. Genuinely one of the best I have ever had. She consistently checked in during to see if I was comfortable and enjoyed the pressure used, and ju... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I booked a 90 min full body lymphatic drainage massage and was not disappointed. I’d never had one before but Neo talked me through the process as she went and made me feel completely at ease. Highly... Toon meer
I had a lymphatic drainage massage. It was my first time having a treatment with Neo. It was excellent from start to finish. I felt so much better afterwards and looking forward to returning for my ne... Toon meer
I booked a head, back and neck massage. It was really good and freed my neck, which was very stiff and stuck. Neo was very pleasant and the whole experience was relaxing. I would have given 5 stars... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Experience Holistic & Aesthetic Therapies with Neo Neo is a fully qualified UK Sports Massage Therapist (Level 3) and Aesthetic Practitioner (Level 4), trained in both the UK and Thailand. She specializes in advanced techniques that promote relaxation, pain relief, and skin rejuvenation. Located at the Urban Angle Centre in Gosforth Fire Station, her serene spa sanctuary offers a mind-body renewal experience tailored to your needs. Signature Treatments: Advanced Facial Treatments (including Hand Spa Facials & Natural Facelift Massage) Professional Thai Massage (Deep Tissue, Thai Yoga, and Pregnancy Massage) UK Sports Massage & Oncology Massage Body Guasa & Tibetan Sound Healing with Massage Myofascial Dry Cupping & Lymphatic Drainage Therapy
Contactgegevens
234-236 The Old Gosforth Fire station , First floor , Room 3(inside Urban angle centre), NE3 1HH, Newcastle upon Tyne, Verenigd Koninkrijk
- 07700170999
- mandalaspaandaesthetic@outlook.com
- mandalawellnessspaandaesthetic.com
4,8
Uitstekend
126 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I’ve been coming to Mandala Wellness…
I’ve been coming to Mandala Wellness Spa for all sorts of different treatments for years and can truly say they are the best. I feel fantastic after each treatment and not to mention how clear and firm my skin feels afterwards. The facials are all performed by a professional beautician and I am always excited and eager to try a new one. Thank you so much.
17 februari 2026
Review zonder uitnodiging
Changing my time last minute
3 februari 2026
Antwoord van Mandala Wellness spa-The skin sculptor & Massage therapist
This situation is not fair to my business.
At 8:11am, I asked if you could move your appointment from 12:00 to 12:20. You confirmed at 8:41am that you would come at 12:20. However, you arrived at 12:50. Whether your booking was at 12:00 or 12:20, you were still at least 30 minutes late.
You arrived late and did not take responsibility for the time lost. Instead of having the two treatments originally booked, you requested to have only one. I had reserved a two-hour slot for you and could have offered that time to two other clients.
You did not apologise for being late, although your husband did. He politely asked if he could have a 60-minute massage and said I could keep the deposit as it was his birthday. Later, he asked for 90 minutes. I agreed because I did not want to disappoint him.
When you left, you both said the treatment was very good and even complimented me. However, you later left a one-star review, which was very surprising.
From the moment you arrived, your attitude was rude. I always respect my clients’ time, and I expect the same respect in return. When a client arrives late, it affects the rest of my schedule and other customers’ bookings. Sometimes I have to adjust other appointments because of situations like this.
I value fairness and mutual respect. Unfortunately, in this case, I do not feel my time or my business was respected.
Lymphatic drainage and gua sha facial
Lymphatic drainage and gua sha facial - really helped de-puff and tighten my skin and released tension in my jaw. Thank you Neo
4 februari 2026
Pregnancy massage
I wanted to try and relieve tension and pain in my shoulders and back and the massage did exactly that.Im currently pregnant and the extra pressure on the body can cause more pain and this helped ease my pain.I will definitely be booking again
25 januari 2026
Neo was amazing
Neo was amazing. I had a lymphatic drainage massage and I felt so much better afterwards. I lost 1lb of water overnight! I will be back for more.
28 januari 2026
Hubby had a sports massage and to help…
Hubby had a sports massage and to help alleviate migraines. He had a 90 min massage. He will be pleased to find the benefits in a few days. He had a lot of tension in his muscles that needed sorted and this was done very professionally. Neo is very good at what she does, he will book again soon. Many thanks from Oliver
27 januari 2026
Review zonder uitnodiging
Antwoord van Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much for your great support and review.
Wonderful lymphatic drainage massage
Wonderful lymphatic drainage massage. Neo really puts you at ease. Easy location to get to too.
27 december 2025
Antwoord van Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much Kelly for great review 😊
Gorgeous surroundings while visiting…
Gorgeous surroundings while visiting for a Buccal facial. Everything was explained to me & the experience was amazing. I would definitely recommend services from Mandala & i will be back for more.
8 oktober 2025
I had lymphatic massage with Neo
I had lymphatic massage with Neo. She is very knowledgable and a lovely person. I highly recommend Mandala wellness spa!
1 november 2025
Antwoord van Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much Monica for such a nice words for me and you are very lovely person too
Great experience
Great experience! Very knowledgeable and professional. I highly recommend!
6 november 2025
Antwoord van Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you for your great review Julie . Looking forward to see you again
Incredible
Incredible, Neo was so knowledgeable, personable and highly skilled. I felt very safe and very relaxed. The massage was exactly what I needed and I could tell Neo could feel exactly what was necessary to help alleviate my issues. So impressed, will definitely be back - thank you so much!
9 november 2025
Review zonder uitnodiging
Antwoord van Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much Loiusa this is very kind and thoughtful of you . I am so please I could help you to relieve the pain and welcome anytime if it happened again
Regards
NEO
I booked a massage for 90 mins with Neo…
I booked a massage for 90 mins with Neo as I have been getting pain in my shoulders, neck and upper back. Neo was very professional and targeted all my problem areas. It was a very intense massage! It has been a few days and I am definitely feeling more flexible, pain and stress free. I would highly recommend. Hope to see you again soon Neo.
18 oktober 2025
Review zonder uitnodiging
Antwoord van Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much Carl this is very great comment about me and really kind you are . Looking forward to see you again .
Regards
10/10 lymphatic massage
10/10 lymphatic massage. Therapist talked me through everything she was doing as she went. Thoroughly needed after chemotherapy treatment. Relaxing, except the armpits 😳😂..but brilliantly effective. Will definitely be back!
15 september 2025
Highly recommend
Neo was great, she tailored the treatment to what I needed. She also recommended the best options for future appointments.
4 september 2025
Glowing skin…
The classic left my skin glowing and rejuvenated. Neo was friendly, kind and professional. I will definitely return to Mandela Wellness Spa and look forward to trying some of the other treatments.
8 augustus 2025
A morning of treatments, first visit
I booked multiple treatments with Neo on one morning: massage, feet and facial. It was my first visit and would highly recommend Mandela Welness Spa. Neo is very experienced in different styles and practice of therapies and also very flexible, adapting to what is needed for you as an individual.
1 juli 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.