M&S Opticians Reviews 285

Excellent service from all staff at The Willows Torbay for my sight test. Very professional putting you at ease, with all aspects.
Much better service here than other opticians, I have previously been too. Not rushed at all.
Was even given a free hearing test at the same time. Looking forward to getting my new glasses 🤓

The staff at M&S Vanguard were extremely friendly and efficient. They made us feel at ease and the experience pleasant. Would highly recommend.

Excellent service from the Wolstanton, Stoke branch.
Walked and talked through the process with ease, very helpful from start to finish with excellent advice.
Thanks Again

I cannot speak more highly for the care and service provided from the team at Milton Keynes opticians

Many Thanks
RB

Visited for a routine eye examination. I was, again, very impressed with the level of staff welcome and expertise.
Thank you

The team at opticians' at M&S were great. They had modern equipment, appeared and acted very professionally and delivered exactly what they promised. The prices were reasonable too.

Booked online a next day eye test appointment with ease. Attended to on time and my glasses actually took less time to be ready for collection than I expected so that was a bonus for me. Professional staff all round.

Plymouth store staff are fabulous. This is the third time in a row I’ve used them and they are so approachable and professional. I have three new pairs of glasses and had loads of compliments on them, many thanks again!

Catherine at M&S cheshunt made my experience amazing.
She is so helpful and willing to go the extra mile. A credit to the opticians I can’t thank her enough for her support with my glasses.

My first time to marks&spencers opticians, excellent service from start to finish, staff were all so friendly and first class, the eye test was very thorough and helpful, I will definitely recommend to family and friends.

Always a positive experience. Staff very helpful and friendly. A really good range of frames both top designers and gorgeous M&S own frames.
Eye test was very thorough so very happy with my visit. I would highly recommend

This is my second review I have had my new glasses for a 6 weeks and I'm very pleased with them. They fit really well and are very comfortable. The staff member who fitted them for me was friendly and helpful. I cannot fault the staff they are very professional.
I have marked my glasses down as they were the most expensive I have ever bought and I have been wearing glasses for many years. I will go back to them when my next eye appointment is due but will have to think carefully about the cost of new glasses

Sofyan is a great member of the team. He took extreme care and time to help choose my frames and lenses. Could not have been any more caring.

Helpful friendly staff. Good choice of frames. Kept up to date re delivery

Best opticians I’ve been to ! Wouldn’t go anywhere else now . They sorted out my cataract which was done at spa medica within 4 weeks of seeing the optician

It was the first time I’d been to an M and S opticians (Brookfield Centre, Cheshunt) and I was very impressed. Great customer service throughout the initial process, thorough eye examination and good choice of frames at all price points. I’ve not yet received my glasses but am hoping that these will match expectations and my experience this far.

Very Professional, all Staff are Friendly , never a Rush in picking out New Frames, plenty of Help , if not to sure . Eye Test was also so Professional, and not hurried ,as I have been in the Past at anther very well known Opticians, thats why I came back to M&S , as did my Husband , nothing worse then feeling Hurried through with Eye Test , and picking out Frames . New Glasses were picked up within 5 days , Excellent Service .

Waited 3 weeks plus for glasses. When arrived glasses far to big . Ment to have be measured up for. Told the glasses we're none agustable. Told to choose another pair.refused not willing to wait another 3 weeks. GOT A FULL REFUND. The staff need training on how to measure up for glasses.

My last experience at an opticians was awful hence I had left it quite awhile to get my eyes tested. I came across the opticians at M&S Bluewater by pure chance . My experience was first class the staff were kind,helpful and very knowledgeable. Absolutely loving my new glasses . Thank you M&S

I visited M&S Castlepoint, Bournemouth, and I had a great experience. Albi took care of me and I felt so welcoming, which makes me go again.