manja Reviews 

81
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Bought 2x long sleeved t shirts. They are fine with decent quality at a great price. Only thing I didn’t realise was that although I thought I was buying from UK, delivery was actually from Banglade... Toon meer

Beoordeeld met 4 van de 5 sterren

Order took 3 weeks to come, contacted them by email and advised it had been dispatched. Arrived today, everything ordered was received leggings and T shirts. Surprised by how really good quality they... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I bought 3 t-shirts after found out Manja offers very cheap t-shirts (£1) which you won't get anywhere else. The reason I gave 4 stars is just because the response was very slow. It took me 3 days to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Placed an order on 11/10/24 received on 26/20/24, so, first issue, leave at least two weeks for delivery. Second issue, my parcel arrived with an item missing, no reason from the company, i had to con... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

At Manja.co.uk, we're dedicated to providing unbeatable value for modern families. With our roots in Bangladesh, we're a brand with online shopping stores in both the UK and Bangladesh. Our journey began in 2020, and we're expanding beyond the UK to broaden the global market for Bangladeshi products through fair-trade networks and online stores. 🌟 Our Mission: We're all about offering outstanding value for modern families. From trendy outfits for the young ones to chic ensembles for adults, Manja has something for everyone. 🌏 Global Presence, Local Impact: We're not just a UK brand; we're going global. By supporting Manja, you're also supporting Bangladeshi craftsmanship on a global scale. ✨ Quality and Craftsmanship: Our garments are carefully crafted, combining Bangladeshi aesthetics with contemporary trends for timeless style. 🌿 Sustainability Matters: We're committed to sustainability and ethical practices, from eco-friendly materials to fair wages for our artisans. 🤝 Your Trust, Our Promise: At Manja.co.uk, we value your trust. We offer exceptional customer service and hassle-free shopping experiences, guaranteed. Join us in celebrating diversity, promoting fair trade, and embracing conscious style. Explore Manja.co.uk today and be part of our global family. Shop responsibly, shop Manja! Note: Share your valuable feedback on Trustpilot. Your experience matters and helps us improve.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

81 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,6

Alle reviews

(81)

1 review in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Long sleeved t shirts - good value.

Bought 2x long sleeved t shirts. They are fine with decent quality at a great price. Only thing I didn’t realise was that although I thought I was buying from UK, delivery was actually from Bangladesh so took rather longer than I expected to arrive. However Customer service was very good when I chased the status of my purchase and the package arrived via Post Office so easy to track. Overall experience was fine.

1 oktober 2024
Beoordeeld met 1 van de 5 sterren

White Leggings NOT premium quality

Product - white leggings - very poor quality and fit was not good. I had paid mire than I could have got them for on other sites as it said they were premium / superior quality but this was not the case. Delivery took a long time. Were not even dispatched until 10 days after order acknowledged. No indication of how to return the product either on the delivery note or on Internet. Very disappointed

1 augustus 2024
Logo manja

Antwoord van manja

Hi Myrah, sorry to hear that. We have carefully checked our fabric and quality after receiving your feedback. We gave the item according to our product description on the website. However, our return address shows on the delivery pack and website. For quick response we also do WhatsApp chat with our customer. Please let us know if we still can do something for you.
Thanks

Beoordeeld met 5 van de 5 sterren

Great job by Manja

Fast, reliable and efficient service. I've bought the item before, and I promised to buy again; so I just did. No regrets, great experience all the way.

22 juni 2024
Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, I chased an order and they replied swiftly, politely and helped me track my order! The products are great quality too, I'll definitely be ordering again.

25 april 2024
Beoordeeld met 1 van de 5 sterren

Delays Delays Delays

I've enjoyed a good service with Manja before, leaving very positive feedback; however, this time the experience was the complete opposite.

Good customer service is when a company keeps a customer informed throughout the transaction process - from order confirmation to shipping updates, then to acknowledging delivery and pehaps even compliments to the customer for their service which will lead to future orders.

Unfortunately, in my experience (even those which were positive), Manja has to be contacted for such updates and with this particular order, there were delays which led me to requesting updates.

When the item was finally posted it did not reach me and was held at a postal sorting office as the correct postage had not been paid by Manja. Consequently, I had to pay a surcharge to the Royal Mail to have the item sent to me (which Manja eventually refunded).

However, despite paying the surcharge, the item still has not been delivered - this could be the Royal Mail's fault, but had the right postage been paid by Manja, I would have my order now.

Consequenbtly, I had to contact Manja - Again - for either a refund or another item of the shirt I had ordered, which I would have preferred.

A refund was paid and I'm hesitant to ever order again from Manja - this is how customers leave genuine feedback: by either returning or refusing to return to a company for a product/service.

11 maart 2024

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