Settee came, looked great at first. Then after one month of just a child sitting on the corner section the seat began to sink. There are sections of the material pulling away from the foam and frame.... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great sofa, great price, very attentive staff always polite and informative when ive rang to ask questions regarding delivery etc... Also the delivery men...nearly 5 hours drive and they helped my... Toon meer
Bedrijf heeft geantwoord
Love my new sofa! Delivered fast and delivery drivers assembled and placed sofa where I wanted it! Kept in contact with delivery status! Would recommend them to anyone be my 1st stop always for new fu... Toon meer
Bedrijf heeft geantwoord
The customer service over the phone was amazing. They answered all my questions and gave me so much information. The customer service of the delivery drivers were absolutely terrible. An hour late, ru... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We're a well established furniture store born from the vision of being the place to shop to meet all your furniture needs. We pride ourselves on supplying hand picked, quality products, ensuring that all our customers receive only the best furniture available. Our customer service team are available from 9am through to 10pm so there is always someone happy to help, day or night. Our 2 man delivery teams take care of all the heavy lifting, 5 days a week. Our vast warehouse full of stock means you wont be left waiting months for your sofa to arrive.
Contactgegevens
Maple Centre, Unit 9 Bull Lane, , WS10 8ST, Wednesbury, Verenigd Koninkrijk
- 0121 505 6380
- info@maplefurniture.co.uk
- maplefurniture.co.uk
3,2
Gemiddeld
289 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
18 juli 2021
Antwoord van Maple Furniture
Thank you for your 4* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Good quality sofas
Good quality sofas, friendly and punctual staff. Would reccomend to anyone
15 juli 2021
Antwoord van Maple Furniture
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Extremely happy
Extremely happy, the sofa was exactly what we wanted, very quick delivery and very friendly, helpful delivery drivers, who even put it together for us, thankyou again maple furniture
15 juli 2021
Antwoord van Maple Furniture
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Very fast delivery any questions asked…fantastic service
Very fast delivery any questions asked they was honest and reliable. Delivery men offered to put together the furniture unfortunately due to going on holiday day after delivery we wanted to keep it sealed but everything was there and no missing party’s so happy will use again thank you to maple furniture and a huge thank you to the delivery guys great customer service let me in time of delivery
15 juli 2021
Antwoord van Maple Furniture
Hi Chantelle,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Really good quick and friendly…
Really good quick and friendly furniture is beautiful delivery drivers was amazing well done dud a great job setting it up for me thank you xx
15 juli 2021
Antwoord van Maple Furniture
Hi Jodie,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple FurnitureJodie,
Maple furniture have been brilliant…
Maple furniture have been brilliant from start to finish, I ordered my Zinc 2 & 3 Seater sofa on a Monday and it was delivered within 4 days, the sofa looks stunning in blue and I've had several compliments from friends and family already. I couldn't recommend Maple furniture enough.
15 juli 2021
Antwoord van Maple Furniture
Hi Jamil,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Antwoord van Maple Furniture
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Brilliant service
My experience with maple furniture was excellent they delivered at the right time and the delivery men were very friendly and very helpful they put my sofa together for me and positioned it in the place I wanted it I can not fault them at all the service was excellent
15 juli 2021
Antwoord van Maple Furniture
Hi Chrissy,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Very helpful and efficient service
Very helpful and efficient service. My sofa is just what I wanted and looks amazing in my lounge.
15 juli 2021
Antwoord van Maple Furniture
Hi Chrissy,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Fast delivery and very lovey sofa
My sofa was delivered today. It’s immaculate and very comfortable. Thanks guys 😀
7 juli 2021
Review zonder uitnodiging
Antwoord van Maple Furniture
Hi SJ,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Amazing price amazing service.
Amazing price amazing service.. delivery made promptly and sofa set up by the delivery drivers too.. recommended to all family and friends
5 juli 2021
Review zonder uitnodiging
Antwoord van Maple Furniture
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Do not order from here
I ordered new sofas from maple furniture on 16th May. Still haven’t received them. Have been given three delivery dates with the latest one being today. Used a days annual leave and had our old sofas removed after I spoke with someone this morning and they advised I would receive a call 30 minutes prior to the sofas being delivered. The lady advised that the new date for delivery Would be 16th July, which would mean that we would be left two weeks without sofas. Also advised that the delivery had been cancelled by us, when I asked for the call recording of us cancelling, she advised that conveniently they don’t record calls. Asked to speak with somebody else in a managerial position but this was denied. Beginning to think the company is not legitimate and that the good reviews on here are fake. Finally agreed to deliver on Tuesday but I highly doubt that will happen. Very poor service and regret ordering from here. Don’t mind waiting but receiving multiple delivery dates then being cancelled each time is very poor service, especially for us to find out on the day of us expecting to receive the delivery
1 juli 2021
Antwoord van Maple Furniture
Hi Vicky,
Sorry for any confusion. It was noted on our system that you had called to advise us you were going on holiday and to rebook. We don't record telephone calls due to the fact that we take sensitive information over the phone. Hope you are now happy with your new sofa.
The Maple Furniture Team
Maplefurniture is very good because…
Maplefurniture is very good because they update you with your bill and also have a good delivery drivers and asking if when is the suitable day to deliver to yours they have a friendly staff keep it up with your good work.
28 juni 2021
Antwoord van Maple Furniture
Hi Akhona,
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Amazing company
Amazing company, very straight forward, wasn’t expecting my sofa for 3-4 weeks but received a courtesy call to say it was being delivered the next day, very polite workers, thank you! If I had anything else to purchase I would 100% use you again :)
28 juni 2021
Antwoord van Maple Furniture
Hi Lauren,
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Antwoord van Maple Furniture
Hi Theresa,
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Great service and nothing a problem
25 juni 2021
Antwoord van Maple Furniture
Hi Isobell,
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Fast easy application and delivery even…
Fast easy application and delivery even though I was over the 70 miles away. Would highly recommend, the furniture is also great quality and comfortable x
24 juni 2021
Antwoord van Maple Furniture
Hi Laura,
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Amazing beautiful sofas
Amazing beautiful sofas, only one little problem one side getting creased after seating on it.
24 juni 2021
Antwoord van Maple Furniture
Hi Saira,
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
I made enquiries to Maple furniture on…
I made enquiries to Maple furniture on line they message back straight away I ordered two seater grey recliners they arrived in few days they are absolutely geourous. The two guys that delivered went out of there way to help us unwrap the boxs to make sure all was OK. Fantastic service. I would highly recommend this company
Kind regards
Brenda Bird
22 juni 2021
Antwoord van Maple Furniture
Hi Brenda,
We are please to hear you are happy with your new sofa and would like to thank you for your order and your 5* review, and wish you years of comfort.
Many Thanks
The Team at Maple Furniture
Amazeing service
My Chesterfield suite arrived well packaged and very good quality, I absolutely love it !
The service from beginning to end is 5 star even down to delivery men ,nothing was too much for them , .
I would highly recommend Maple Furniture ,
21 juni 2021
Antwoord van Maple Furniture
Hi Sharman,
We are please to hear you are happy with your new sofa and would like to thank you for your order and your 5* review, and wish you years of comfort.
Many Thanks
The Team at Maple Furniture
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.