Maple Prime Reviews 198

I ordered my cologne on the 1st and they didn’t even create the label and ship until the 15th. They claim if the item isn’t in stock and is back ordered they will notify. My item wasn’t back ordered, it just took them that long. Tracking is currently saying the 20th. This is the states btw not over seas. I could’ve ordered from just about anywhere and it would ship and arrive in less than a week. Had they just been up front from the beginning I wouldn’t be writing this review. So many better options to buy from. Will not use Maple Prime again.

Very satisfied. Thank you.

I purchased 2 samples they were 7.5 ml i received an email saying they messed up in they were .003 ml .i have never heard of colognes samples come in that small so I cancel the order when I called someone called me back they must of called me from there house.all I heard was dogs barking I think they ran out of the product and tell me that size because it show out of stock when I went back on they lost my business I have 35 colognes if I like the samples I will purchase the full bottle

Hello, I'm new to this website & I'm confused as to why my purchase hasn't been shipped after ordering 5 days ago...please help

It’s been 3 days since I ordered it and hasn’t even shipped yet

Ordered it almost 2 weeks ago n it still hasn’t even been shipped

It does not say the day i am going to get the package

Quick shipping, great customer service and authentic product, will be making more purchases!

The online ordering was simply and fast. Item shipped quickly. Overall very satified with my purchase.

Excellent customer service!
I emailed Katiuska on multiple occasions and always got a prompt reply back. She was very professional and went the distance. Spoke to Mary I believe on the phone once and she was amazing!
Found fragrances to be very affordable, Authentic...and most of all, excellent smelling. Definitely a site to check out. I live in Canada and the deliveries were here in about a weeks time.

​"Overall, a solid experience with Maple Prime. My bottle of YSL Y Le Parfum arrived quickly and is 100% authentic, which is the most important thing. My only note is that the website images showed the discontinued 2021 version, but I received the 2025 version instead. If you are hunting for a specific older batch, just be aware the photos might not match the current inventory. That said, the service was great and I will definitely be purchasing from them again!"

Smooth buying experience from start to finish.

Their prices are among the highest for discounters so I would put them at the tail end of sites to order from. I found a Fragrance du Bois Fragrance for a very cheap price and they canceled my order due to a "pricing glitch". I realize no one is in business to lose money but they should honor their mistake. Keep your 10% discount code for your already overpriced discounted goods which still isn't a deal. They suck.

Order 23161985 return! Worst experience of my life, they sent the wrong item, sent a return label and weren't there to receive the package. They claimed they would not refund me until they received the package and the package has been at the post office for about a week and they didn't go pick it up so they (USPS) will return the package back to me to have to request a new label to return it back to them again. If they were a good company they would have gone to their local post office to pick up the package when it wasn't redelivered the next day that is what everybody does. This was a listing error (they listed it as the Intense version and sent me the regular version) they admitted to and I used the return label they provided this is not good customer service this is terrible customer service because they admitted it was their fault to begin with and I have to track their package and tell them to go to the post office to get their item instead of them doing follow-up on their own mistake. I spent about an hour of my time chasing them to refund me and my time is valuable just like everybody else in the world.

best company fast shipping and great pricing

Amazing customer service ! Super quick response, got a problem with my order they solved it super rapidly

I’ve had the Paco one million elixir before and this is a 1 to 1 I honestly can not tell the difference.

A bit skeptical at first obviously with discounters but everything was legit and the customer service was quick and helpful 👍🏼

I’ve had issues with my order and every time their customer service has reached out promptly and handled the situation above and beyond. Fast shipping and great prices. In terms of fragrance discounters, I would rate them A+++. I recommend them every time.