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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very quick delivery Well packaged Prompt response to query Unfortunately I placed the order without reading description fully (completely my fault) Maqio refunded speedily without quibble or quest... Toon meer

Beoordeeld met 5 van de 5 sterren

I was looking for Christmas presents for my nieces and nephews but didn't want to use Amazon. I found this website, checked them out and found their prices very competitive, so I placed an order. The... Toon meer

Beoordeeld met 5 van de 5 sterren

I buy toys for a charity for kids at Christmas.Kids from 0-16. Found quite a few I wanted on the Maqio site and at great prices. I’m sure I’ll use them again very soon. Excellent service, delivery an... Toon meer

Beoordeeld met 5 van de 5 sterren

I’d give Maqio more than 5 stars if I could! I needed a bulk order of individual toys for my son’s birthday party bags and was worried about getting a lot of duplicates since the items are usually... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Speelgoedwinkel

Geschreven door het bedrijf

The Maqio journey began in 2010 when we began selling online. In 2011, we opened our first shop in Buxton, where business flourished, but we knew to provide convenient online selling was the most logical way for Maqio to grow. Combining our experience of merchandising our toy shop and selling online, we expanded our sales rapidly on various platforms worldwide. We focussed on making our systems more efficient while continuing to provide outstanding customer service, with our ambition to become the leading destination for buying toys. Within a year our online sales exceeded twenty times the turnover of the shop and so we decided to close that side of the business. Werented warehouse space, with the dream of owning our own location. Multiple moves later,we purchaseda 47,000 sq. ft warehouse with plans to expand further. Theconsistent growth and development of the company didn’t go unnoticed by the industry, and we were nominated at the 2018 Greater Manchester Ward Hadaway 50 Fastest Growing Companies Awards. Maqio Ltd placed in the top three for the Fastest Growing Companies in Greater Manchester Small Business category. As a premier toy seller, our collection of premium and best-selling toys and games are offered at competitive prices. Our team works hard to ensure our stock reflects the latest trends and can meet customer demand; weare in constant contact with our suppliers to secure the best possible prices, and pass on the savings to our valued customers.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 91% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

I Highly Recommend

I ordered a package for my daughter’s birthday and had some issues with a code, but the customer service was excellent, very responsive and helpful. Shipping was fast, the toy arrived well-packaged with no damage in transit, and the quality is great. Overall, the service, shipping, and packaging were all spot on. Highly recommend!

10 juli 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Great to hear, Danielle 😊 thank you for your feedback. We hope to see you back on the web site soon ❤

Beoordeeld met 5 van de 5 sterren

Really pleased with the toys and…great service and prices

Really pleased with the toys and service. Easy website to navigate, my items were cheaper than other websites. I was expecting delivery to be around 3 days but they arrived the next day. Would definitely recommend and will be buying from them again.

8 juli 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Thanks for a great review, Andrew! We are so pleased to hear that you are happy with our products and service 😊 enjoy your items 🎁🚀✨

Beoordeeld met 5 van de 5 sterren

No complaints. Just lovely.

I didn't have any communication over the phone. However, they kept me in the loop about the produce and appox predicted arrival time.
New one

4 juli 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Great to hear, Fay 😃 thank you for your feedback ❤

Beoordeeld met 5 van de 5 sterren

Very happy with this company

Very happy with this company. Ordered several toys from the Thomas and Friends range plus a large book 23 June 2025 and was surprised to have received 26 June '25 just a few days later. Very quick delivery all received in good order. Will def order again.

23 juni 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Thank you Janice ❤ We strive to provide a great shopping experience for our customers, and we truly appreciate your feedback. Thanks for shopping with us 😃✨

Beoordeeld met 5 van de 5 sterren

Great

Product as described, competitive price
Arrived promptly
All great

30 juni 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Thanks Lisa 😊 we are so pleased to hear that you are happy with our products and service ❤✨🎁

Beoordeeld met 5 van de 5 sterren

Best price I could find by a long way

Best price I could find by a long way, so was a little worried something would go wrong, but no it was all excellent and arrived much quicker than expected. Really happy

25 juni 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Great to hear 😀 thank you for shopping with us 💖

Beoordeeld met 5 van de 5 sterren

Just discovered this amazing Company

Just discovered this amazing Company.
Prices are excellent & ordered arrived very quickly. Communication fantastic, I will be ordering many more times.

7 juni 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Thank you Glady ❤ we are so pleased to hear that you have have had such a positive experience with us. We look forward to seeing you back on the website soon 😀 Enjoy your items 🚀✨🎁

Beoordeeld met 5 van de 5 sterren

Easy website to navigate

Easy website to navigate. Order arrived before delivery date. Great service

4 juni 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Great news Hilary! Thanks for shopping with us! ✨🎁💕

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Well packaged. Delighted with the products I ordered.

17 april 2025
Logo Maqio

Antwoord van Maqio

Thanks Natasha! ❤ Great to hear! Enjoy your items! 🎁🚀✨

Beoordeeld met 4 van de 5 sterren

Great range

Great online shop for toys, I love the variety as it caters for my collecting teens and my primary school aged child. Had an issue with website earlier in week, emailed customer service and got a quick solution which was great; however agent seemed a bit passive aggressive/facetious or maybe just associated my name with someone who should be spoken to a certain way. Who knows? Either way aside from not wanting to approach customer service again, the delivery and goods are always spot on.

14 april 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Thank you for your feedback, Karen. We're truly sorry to hear this. Your experience matters to us, and we hope to have the chance to make it right in the future. If there's anything we can assist with in the meantime, please don’t hesitate to reach out. 💬✨

Beoordeeld met 5 van de 5 sterren

Great toy company!

Quick delivery and amazing quality and brilliant prices!!

18 maart 2025
Logo Maqio

Antwoord van Maqio

Thank you, Dani 😃 we are so thrilled to hear that you are happy with our products and service! ❤

Beoordeeld met 5 van de 5 sterren

Excellent prices

My products turned up on time & in excellent condition. Brand new but at reduced prices. Brilliant

3 oktober 2024
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Great news, Brian! Thank you for shopping with Maqio Toys! 😀 Enjoy your items! ✨

Beoordeeld met 5 van de 5 sterren

The best prices

The best prices, and service to match. Quick processing of the order, with quick and careful delivery. I will certainly be using Maqio again.

21 maart 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Thank you, Adam! 😃 We look forward to seeing you back on the web site again soon! Enjoy your items 🎁

Beoordeeld met 5 van de 5 sterren

Was searching for skin tone markers…

Was searching for skin tone markers .found these on this site which I'd been looking for ages which ebay, and acompamazon etc didn't have so snapped them up ./hey arrived very quickly and in excellent condition and had regular tracking status throughout the delivery. will purchase again from here in future and would say whatever your purchasing off this site i would recommend this company/ seller to anybody due to this experience.
Many thanks
John atkinson

20 maart 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Thanks for taking the time to leave such a great review, John! 😃 we are so pleased to hear that you are happy with the products and service 🎁🚀

Beoordeeld met 1 van de 5 sterren

Parcel had been left outside and is no…

Parcel had been left outside and is no where to be seen I have contacted company and postal company and have no response. Needed it for my sons birthday so now it will be too late

25 maart 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Sorry to hear this Lee. We use a third party courier, once the parcel leaves our depot we have no control over the delivery unfortunately. If you could please get in contact with our customer service team at contact@maqio.com we can look into this further and get this resolved for you as soon as possible.

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