VERY DISAPPOINTING EXPERIENCE
VERY DISAPPOINTING EXPERIENCE — BUYER BEWARE
I placed an order with Margo & Wren Boston on August 20, 2026, for two jackets totaling $111.90. The $111.90 was withdrawn from my account that same day.
I never received the order confirmation I needed, so I contacted the company asking for a confirmation/order number and tracking information. Their response? They couldn’t help me without an order number.
I provided documentation showing that Margo & Wren Boston withdrew $111.90 from my account on August 20. After SIX emails back and forth, I still have no jackets, no tracking number, no satisfactory explanation, and no resolution. I continue to be told they need more time to “review” the situation.
Meanwhile, they have had my money for over a month.
At this point, I have been forced to file a fraud/dispute claim with my Visa card issuer to try to recover my $111.90.
This experience has been completely unacceptable. Based on my experience, I would strongly caution others before placing an order with this company. I certainly will not order from them again. I sent a screen shot of their Facebook page showing my jacket & price. Today the Facebook page is no longer available.



