Martin Dawes Reviews 3.307

SCAM. They ask for deposit 100£ to secure repair of my washing machine. 2 min look with tablet and ring back and say 200£ cost of repair. On my question for deposit. I was told it was covering just visit. They requested nearly 300£ for fixing. For this money you can buy new. Be careful they come without parts just to quick look and charge you 100£ for nothing.

Really happy with the job Erin did fixing my Samsung screen. She turned up on time, knew exactly what she was doing, and got it sorted without any fuss.

She explained what the issue was in a way that made sense and had it working properly again in no time. Price was fair as well, which is always a bonus.

Rob was a great help, and sorted the problem quickly

Really helpful and polite engineers, they turned up on time and got my t.v. fixed and returned in 2 days. Excellent service

Really happy with the service we received. We were kept up to date with the schedule time and the engineer called when 30 mins away. Very nice pleasant guy, got our machine sorted and was very professional and helpful. 5* service

Nice friendly guy’ no trouble for him all good.

Fast, friendly, professional. The pick up/drop off driver tracker is very useful for planning my day.

Excellent service received from Martin Dawes.
Appointment given and keep informed at every stage when engineer would arrive .
TV taken away but returned within 2 days !! Really pleased would recommend

I booked an appointment on the Martin Dawes booking system. Easy to do. Engineer called me on the day to confirm I would be at home for the appointment. Engineer arrived when he said he would. He very quickly diagnosed the problem and changed the faulty parts. Engineer was very friendly and knowledgeable. He also put the machine back into its place after completing the repair. No charge as the machine was under Samsung's 5 year warranty. Would definitely recommend.

My engineer Lewis was fantastic today, done a great job in a good time and was very friendly. I would recommend him to everyone 👍

Not great to be honest. As far as I’m aware they have repaired my tv under warranty. But the problem now is THEY ARE COMPLETELY UNCONTACTABLE! I’ve spent hours and hours listening to the same piece of boring music whilst no one ever picks up the phone! Despite getting message after message literally TELLING me to call them to arrange a delivery of my tv. What on earth am I supposed to do if you don’t ever pick up the phone?

I arranged for my tv to be repaired tge engineer came to collect and after 5 weeks returned it after numerous of calls to see wjete my tv was thw wait was too long

Just been cut up by one of your vans, an N Reg citroen near thorngumbald. Tried to bomb down the outside lane, ended up cutting in on me as he couldnt get passed the wagon I was following either. Really dangerous and absolutely no need. He didnt get any further for it and was lucky not to cause an incident.

I recently had my Samsung TV returned after repair, and I honestly could not be more grateful for the service I received.

I was not at home when the engineers delivered it, so I had left my keys with my neighbour to let them in. I expected the TV would simply be dropped off and that I would need to set everything back up myself. However, when I arrived home, I was so impressed to find that the stand had already been fitted, the TV had been placed back on the unit exactly where it was before, all the cables had been reconnected, and even the soundbar had been put back in place.

Reece and Erin really went above and beyond, and I wanted to make sure their effort did not go unnoticed. Their care, professionalism, and attention to detail were truly appreciated, and the level of service they provided was outstanding.

A huge thank you to Reece and Erin for doing such a fantastic job. It made a real difference, and I am very grateful.

Just nearly rammed off the A1 by one of your vans Nk73 literally 5 mins ago

The engineer Lewis appointed to repair the washing machine was excellent, he had to return and didn’t give up untyhe found the fault, he was not but courteous, friendly and most importantly explained everything he was doing to me.

My Samsung 77s93d died after 6 months, no standby light, nothing. Under warranty so Samsung arranged for Martin Dawes to repair. The two clowns who collected the TV packed it into a box outside in the rain! TV was returned but still had power issues. It has now been returned, apparently they found no further issues, however have managed to add 2 scratches to the back of the TV! Dont deal with these idiots!

No response about your drivers on how idiotic he was

Bought a samsung tv last july which has unfortunately had to be repaired twice, a different fault on each occasion.
Both faults sorted by martin dawes, and i thought they were brill. Great communication from them, the lads that collected and returned the tv were spot on, very polite and helpful. All in all martin dawes took a lot of the sting out of a very annoying situation with their quality of service. Thank you.

The engineer, Jack, was pleasant and professional. He diagnosed the issue, and ensured I ended up with a functioning oven. Very pleased.